The title of my review is a reflection of my words when arriving at this hotel! It is absolutely beautiful (stunning) in decor & style and outstanding in service and location.
My wife and I stayed with our daughter twice in June 2013 and were blown away. It is great to see such a beautiful property functioning so well in all areas.
First of all the location of the hotel is fantastic. 2 mins walk to Rajdamri BTS station, 10 mins walk to Central World & Gaysorn Plaza, one stop to Siam Paragon. This station also provides perfect connection to Sukhumvit and Silom.
Right from my first email to reservation team, Nina was very quick to respond to my queries and in no time I got my confirmation along with the airport limo. Check in by the ultra professional front office team all of which have perfect English skills was perfect and smooth, we were delighted to meet with Toffee and M who took good care of us and made sure that everything was in order. It’s worth mentioning here the welcome drink. It was so refreshing after a long journey.
The room, Urban Suite suite which is 71 sqm on 13th floor, a great space with amazing beds and linen, we could literally have slept for three days! Everything about the room was luxurious from the amenities to the decor and free mini bar.
Breakfast, which for us is the most important meal of the day was perfect every day, a small buffet selection is complemented by an a la carte choice menu that was all perfectly prepared and executed every time. The breakfast area team was fantastic. They remembered our names (especially my daughter’s name) greeted us with lots of smiles every day. I would like to mention Noon and Eddy here for their service. Eddy also gave us a brief background about a fruit called Mangosteen and also showed us how to eat it. We thought that was sweet of him.
The service staff really is a feature of Hansar with guys at Concierge (OH, Lucky, Nike, Park & Ping) at the Concierge desk a good example of the quality of staff at the hotel. These guys really guided us and helped in booking tours and taxi. Hence, I have posted their picture on this review. A pretty awesome team.
I would like to mention M here who went out of his way in recommending and booking us a hotel for Phuket. We were suppose to go Singapore but had to cancel the trip at the last moment due to Haze. He ensured that everything was in order and also reconfirmed with me about the confirmation email the next day. Thank you M.
Finally the hotel Spa – a must for anyone who stays at Hansar.
Thank you for the perfect stay. All of your staff deserves congratulations for making this hotel what it is..... It should be the Number One hotel on Tripadvisor.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.