I had a few issues after arrival but the director of rooms Nirun Chompoo was extremely professional in handling these issues and bent over backwards to help.Very impressive customer service.
The reception staff are friendly but not always good at communicating with colleagues. For example I left my razor and shaving foam in my room after moving to another. I twice asked if housekeeping had found it but heard nothing back. I ask for them to book a taxi. They took all the details but then failed to communicate with the concierge who had no knowledge of booking. If you need a taxi ask concierge direct and they radio a taxi promptly. Breakfast excellent. Rooms nice. Corridors to rooms not as clean and smart as they should be. Good location very near BTS.
- Official Description (provided by the hotel):
- Welcome to Hansar Bangkok, and unrivaled luxury experience just steps away from the heart of Bangkok and a short one-minute walk to the BTS Skytrain, yet nestled in the seclusion and comfort in Bangkok’s most prestigious location, Rajdamri Road.Endless and enchanting views of Bangkok greenery, unrivaled architectural elegance and timeless style, amenities to please the most discerning traveler, this is the Hansar way of life. Our suites are steeped in modern comfort and amenities, contemporary yet timeless in style and adorned in Jim Thompson silk. ... more less
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- Also Known As:
- Hansar Bangkok Hotel Bangkok