My partner and I stayed here at the start of our trip to Thailand, we took the hotel transfer option and it was simple to arrange this.
We arrived at the hotel and the porter took our bags to the room while we were given drinks on arrival. The room was a 1bdr studio which had all the amenities that you need. All rooms have air con, the wifi is fast and reliable, fridges, sinks, stove, kitchenware etc.
The staff were fantastic, very friendly and their English is very good. They are helpful and will give you advice on places and how to get to them.
The break buffet is simple but filling, the usual toast, cereals, eggs, coffee etc. It's nothing special that a five star resort would offer but it does the job. It runs from 7am to 10am.
Overall we were very impressed with the hotel, it's not large but it's clean, modern and in a great location. A 10 minute walk to the skytrain, plenty of cafes and restaurants around and also just a 10 minute walk to the Patpong market area.
We took the hotel transfer option but next time we'd take the taxi as it was 1500thb for the transfer service from either airport. After arriving from Australia, the last thing we wanted to do was try and work out how much a taxi was going to cost, if we were going to get ripped off etc.
I'd stay here again and highly recommend this place for others to stay if you're after a cheap place that is clean, modern and in a quiet location.