We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good location good value for money” 4 of 5 stars
Review of Galleria 10 Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Galleria 10 Hotel to your Saves list
Galleria 10 Hotel
4.0 of 5 Hotel   |   21 Sukhumvit Soi 10, Bangkok 10110, Thailand (Formerly Ramada Encore Bangkok)   |  
Hotel amenities
Ranked #215 of 772 Hotels in Bangkok
Newcastle upon Tyne, United Kingdom
Top Contributor
66 reviews 66 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
51 helpful votes 51 helpful votes
“Good location good value for money”
4 of 5 stars Reviewed March 7, 2014

My husband and I stayed here for 2 nights on our way back from Pattaya. We paid £30ish per night booking via agoda I'd say this was a very good price. Our room was comfortable and clean but as others suggest the views aren't very good. The breakfast was ok enough choice and we were happy with what we had. 10am finish I think is a little too early 11am would be better. Reception were helpful and polite. The pool area is small and there are no loungers but plenty of comfortable chairs to relax and bathe on. The service in the bar is slow especially when making cocktails! Our check in and check out was satisfactory. My only disappointment would be that they would not offer us anywhere to shower & change. Check out was 12 noon and we were not being picked up until 10:30pm it would have been nice if we'd had the use of a room for a quick Shower to freshen up before we left other hotels offer this service. Location was good easy to get a motorbike taxi or tuk tuk at the bottom of the soi or a short walk to the sky train. Overall a good stay. :)

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Galleria10, General Manager at Galleria 10 Hotel, responded to this review, March 13, 2014
Dear LauraNewcastle82,

Thank you for your review.
Our breakfast closed at 10.30 ma'am,I am surprised why my staffs say 10.00. Normally we would extend it if we find most of our guest come late. Sorry about the incident.
We do have a shower room on the ground floor next to the men's toilet. Again sorry that you were not informed.

Do let us know your next visit and we will definitely impress you further!

Have a good day.

Affendy Ismail
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

904 reviews from our community

Traveler rating
    275
    421
    145
    40
    22
See reviews for
72
344
136
61
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
torfaen
Top Contributor
64 reviews 64 reviews
33 hotel reviews
Reviews in 34 cities Reviews in 34 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed March 4, 2014 via mobile

Arrived early in the morning and unable to access our room but no problem luggage was securely stored until ready. As we wanted to see and do so much in little time we were introduced to a very helpful and friendly receptionist Charlie who advise us on what to see within our 3 days. He evan organised a taxi driver at a regional price for all day.

We paid extra for a balcony room but wouldn't bother as there was no outlook. The room in General was ok kept clean but there was a lot of dirty stains on the carpet which really need to be addressed.

The receptionist staff were very helpful and courteous but the staff in the bar by the pool on the top floor could indeed improve their service which we found to be very slow. The pool was quite small and no sun beds but a fab view.

Breakfast was adequate but again staff could improve I even had to clear away our dishes on many occasions very unhelpful.

Overall it was a nice comfortable hotel in a great location suitable for a couple of days in Bangkok

Stayed February 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Galleria10, General Manager at Galleria 10 Hotel, responded to this review, March 5, 2014
Dear torfaenwesty,

Thank you for your comments, we normally will try our best to accommodate guest if we have a room for early arrival,unfortunately we don't have on that particular day. I have been working on the staffing issue with my Food and Beverage Manager for the past week as to improve on the service and lack of attention. Truly sorry about that.

The uniqueness of our receptionist is that there are multi skill and we gave them european name as to add flavor for our service.

As for breakfast we served various international cuisine.

Have a good day ahead.

Affendy B Ismail
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 4, 2014

I stayed with my family for a week at galleria 10. The staff were very kind and helpful, always welcoming us. The breakfast had a good range and the rooms were always kept tidy.
Walking distance to terminal 21! And lots of stalls close by

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Galleria10, General Manager at Galleria 10 Hotel, responded to this review, March 5, 2014
Dear sheree a,

Thank you for your comments.
Our location is a plus for us,to the right is Asoke and to the left is Nana station. We try our very best too make sure our guest have a comfortable room during their stay with us.

Have a good day ahead.

Affendy B Ismail
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolton, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 2, 2014

My wife and I stayed at the Galleria 10 for about a week. We found the hotel quiet and comfortable, yet very close to the action on Sukhumvit. The hotel was clean and safe.

The only thing that I would comment on for improvement is the pool area. The pool itself seemed a little cloudy and could have been better cleaned and the wait staff in the restaurant did not often come out to the pool area for drink or food orders. This may be by design, in that they expect you to go into the rooftop restaurant, but I often found the restaurant "unmanned" and had to wait for someone to show up.

Front desk staff, cleaning staff, and breakfast dining staff were all fantastic!

My wife didn't have a good experience at the spa. Suggest it would be better to get a thai massage off site at one of the many day spas.

Room Tip: Really enjoyed the 7th floor suite. For a little bit extra it was worth the price.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Galleria10, General Manager at Galleria 10 Hotel, responded to this review, March 5, 2014
Dear ChrisOrr,

Thank you for your comments.
The pool....sorry that you did not have a good experience. As mentioned in my response,I am on top of the situation with regards to the staffing. I also been working with our contractor with regards to the pool.

Spa - sorry again that you did not had a good experience,I will definitely talk to our partner.

Have a good day ahead.

Affendy B Ismail
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 2, 2014

Have been to many hotels in and around Bangkok and this is one that is really a good value for your money. The rooms are large and very clean. Nice boutique feel. Best part, as others have said, are the beds. Most Thai hotels have hard beds…..these were perfect. The hotel is also very quiet. It is about halfway down the soi from Sukumvit Road so did not hear any noise from the road….also did not hear any noise from other residents even though when I stayed the hotel was booked to capacity. At times felt like the check in staff were young and overwhelmed during peak check in check out times thy did a good job. For this price point it would be hard to find another hotel with this quality in the Sukhumvit area. If you like to exercise the hotel is perfectly situated. Can run down Sukhumvit Soi 10 and enter the Sirikit Convention area to run. Did not take the breakfast option so cannot comment on it. Will use it again if in Bangkok.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Galleria10, General Manager at Galleria 10 Hotel, responded to this review, March 5, 2014
Dear dutchmanbangkok,

Thank you for your comments.

Nothing much to say except that I am very happy you enjoyed our hospitality.Do contact us again on your next visit to Bangkok.

Have a good day ahead.

Affendy B Ismail
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 2, 2014

Close to the skytrain and malls this is a lovely hotel. Nice friendly staff, very good breakfast and good services. It is near Sukhumvit Road (1-2 mins walk) but it is really quiet. Although it was a shutdown during our stay and one of the protest sites is almost in front of the road (soi) it felt safe. If u want to visit malls u can take the skytrain. Restaurant are close to the hotel too.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Galleria10, General Manager at Galleria 10 Hotel, responded to this review, March 5, 2014
Dear Berry P,

Thank you for your comments.

Service is definitely is our priority.During the protest we have asked our staffs to explained the situation - street level/up to date so that our guest feel safe.

Have a good day ahead.

Affendy B Ismail
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
62 reviews 62 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 22, 2014

Stayed here for three nights while passing through Bangkok for work. All in all it was a pleasant stay. The room was modern-ish, the bathroom was decent size and had a nice hot shower and good water pressure. There was some mold in the corners of the shower but it didn't bother me. The view out the window didn't show much but I appreciated the floor to ceiling window. Location wise it was very nice for me - located within ten minutes of a BTS and MRT spot (Asok and Sukhumvit) which was very useful. Breakfast was very nice with a selection of fruits, yogurt, museli, fresh eggs, noodle dishes, breads and spreads.

The AC was strong but had that moldy smell that so many older AC units have. For some reason there was a loud BANG that would happen every now and then... and it wasn't someone slamming a door. It was more of a mechanical 'clunk' perhaps associated with a valve or solenoid or something. It was very loud and sometimes made it difficult to fall asleep. I do not know if I had the one room that suffered from it (506) but it sure did frighten me when I first heard it.

The Wifi was consistent, and the ethernet jack in the wall also worked. If you are looking for a short walk with a decent view, try Benjakiti just further down Sukhumvit Soi 10.

  • Stayed February 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Galleria10, General Manager at Galleria 10 Hotel, responded to this review, March 5, 2014
Dear Sebastian S,

Thank you for your comments.

I have send my housekeeping teams to strip the room and at the same time my maintenance is checking the AC. The bang is the air lock in our riser...due to the low occupancy during the protest we closed some floors and it have created an air lock in the piping system. It have been rectified.

Have a good day ahead.

Affendy B Ismail
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Galleria 10 Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Galleria 10 Hotel

Address: 21 Sukhumvit Soi 10, Bangkok 10110, Thailand (Formerly Ramada Encore Bangkok)
Location: Thailand > Bangkok
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#130 Business Hotel in Bangkok
#154 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Galleria 10 Hotel 4*
Number of rooms: 188
Official Description (provided by the hotel):
The Galleria 10 Sukhumvit Bangkok Hotel by Compass Hospitality is one of the best hotels in Sukhumvit, Bangkok. It provides great value for money with packages that cater to the guest's needs as a city hotel for all kind of travellers who yearn to stay connected. Conveniently located on Sukhumvit Soi 10 near the Nana BTS station, the hotel is located in the heart of Bangkok's primary business, entertainment, and shopping district. Some examples being the Terminal 21 and Korean Town. If you're visiting Bangkok for the nightlife, the hotel is also very close to the bustling Sukhumvit Soi 11. The Galleria 10 Hotel offers 188 guestrooms with all the essential amenities including a gSanook floor that provides rooms of a retro style and exclusive privileges. Our additional facilities include innovative bars, a lofty restaurant, a meeting space, a gym, and an elevated swimming pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Expedia, Booking.com, Hotels.com, Compass Hospitality, HotelTravel.com, Priceline, Agoda, Asiatravel.com Holdings and Jetsetter so you can book your Galleria 10 Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Encore Bangkok Hotel Bangkok

Owners: What's your side of the story?

If you own or manage Galleria 10 Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.