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“very good!!” 5 of 5 stars
Review of Novotel Bangkok Ploenchit Sukhumvit

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Novotel Bangkok Ploenchit Sukhumvit
4.0 of 5 Hotel   |   566 Ploenchit Road | Lumpini, Patumwan, Bangkok 10330, Thailand (Formerly Novotel Bangkok Fenix Ploenchit)   |  
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Ranked #57 of 772 Hotels in Bangkok
Certificate of Excellence 2014
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1,915 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (321)
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Melbourne
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 27, 2014

Stayed here for 3 nights to celebrate my 50th birthday. Rooms were fantastic and the addition of having access to the VIP lounge made the trip. Great cocktails and finger food every night for free on the 29 th floor was wonderful. The staff were always helpful and organized everything we asked for. It has great access to the sky train and close to all shopping. Felt safe here even though we stayed on jan 13 shut down Bangkok day. Staff were always up todate and kept is informed. Breakfasts were good and I loved how outside our room there was always an oil burner turned on. It added to my wonderful 3 days in Bangkok. The hotel was very clean and there was a good atmosphere at the down stairs bar. Would definitely stay there again and I'm very very fussy! Thanks everyone.

Room Tip: All rooms here are good but upgrade to a suite for an added bit of luxury!
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, September 19, 2014
Dear Tracey M,

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at the Novotel Bangkok Ploenchit and look forward to welcoming you back again soon.

Warm regards from Bangkok,

Rod Munro
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed January 27, 2014

This is by far the one of the best hotels I stayed in Bangkok. Located right next to the Ploenchit BTS, the location is excellent. Not too crowded and yet near to Siam area. The service is really impeccable. Throughout the entire stay, the staff deserved 2 thumbs up. And it is this service, that will definitely bring me back again. I highly recommend this hotel to anyone coming to Bangkok.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, March 26, 2014
Dear tloblived,

Thank you for your compliments on the hotel and the friendliness of the team which I am sure will serve as motivation for them in servicing our future guest.

Yours Sincerely,

Rod Munro
General Manager
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Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 24, 2014

We stayed for 2 nights, found that provided excellent service, clean room, good breakfast and the hotel is located in very good location. Nothing to complain about. We appreciated their friendliness and kindness.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, March 26, 2014
Dear Johnny_On2014,

Thank you for sharing your great experience with us and other reviewers. I have noted your compliments on the breakfast buffet and overall service which will definitely be share with the team.
My team and I are looking forward to welcoming you back in May.

Yours Sincerely,

Rod Munro
General Manager
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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 23, 2014

We stayed for 4 nights and there were 7 of us. We had a birthday celebration whilst we were there at the restaurant and the staff and were fantastic.
The hotel is spotless and Poakau and all the staff were very helpful and friendly.
Would definitely recommend this place for either business or pleasure as it is very close to the sky train and not far from the airport. The rooms are clean and the restaurant excellent.
Thank you for a great time Novotel.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, March 26, 2014
Dear Geoff S,

Thank you for sharing your satisfaction with us and recognizing our product quality and convenience. We are glad that you have enjoyed our hotel location while giving a special attention to our team service and hotel easy connectivity to the public sky train transportation system.

We are all looking forward to welcoming you back to Novotel Ploenchit.

Yours Sincerely,
Rod Munro
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 11 cities Reviews in 11 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 22, 2014

Excellent hotel, the arrival procedure was great. Personalised service at check in and escorted to my room. Fantastic clean room with perfect modern design. The rain shower reminded me of being home away from home. I am a small eater and always get satisfied seeing food well prepared and displayed. The breakfast was excellent, with a huge range of choices, especially I do not eat Beef or Pork.

Room Tip: Room with a view of Bangkok level 28
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, March 26, 2014
Dear sirputh,

Thank you for staying with us and sharing your experience on this recent stay. Your compliments on the Club Lounge food quality/offer along with the service efficiency are very encouraging and will be shared with the whole team.

Kind regards
Rod Munro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Bangkok Ploenchit Sukhumvit

Address: 566 Ploenchit Road | Lumpini, Patumwan, Bangkok 10330, Thailand (Formerly Novotel Bangkok Fenix Ploenchit)
Location: Thailand > Bangkok
Amenities:
Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Spa Hotel in Bangkok
#25 Business Hotel in Bangkok
#48 Luxury Hotel in Bangkok
#49 Romantic Hotel in Bangkok
#53 Family Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok Ploenchit Sukhumvit 4*
Number of rooms: 370
Official Description (provided by the hotel):
Ideally situated in the heart of Bangkok, our perfect location next to Ploenchit BTS sky train station connects you to all your leisure and business needs in Bangkok, closed to the Central Embassy and easy access to famous Siam Square, Siam Paragon and Central World. The hotel offers 370 modern guestrooms, The SQUARE Restaurant for all-day-dining, 24-Hour Room Services and Dee Lounge & Beer Garden. Novotel Bangkok Ploenchit Sukhumvit also features free Wi-Fi internet access in every guestroom and over the public area, outdoor swimming pool and In Balance Fitness Center. The hotel blends exceptional service with superb facilities, providing guests with memorable experiences on every visit. ... more   less 
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Also Known As:
Novotel Bangkok Fenix Ploenchit Hotel Bangkok

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