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“Really great stay!” 4 of 5 stars
Review of Novotel Bangkok Ploenchit Sukhumvit

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Novotel Bangkok Ploenchit Sukhumvit
4.0 of 5 Hotel   |   566 Ploenchit Road | Lumpini, Patumwan, Bangkok 10330, Thailand (Formerly Novotel Bangkok Fenix Ploenchit)   |  
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Ranked #57 of 772 Hotels in Bangkok
Certificate of Excellence 2014
Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Really great stay!”
4 of 5 stars Reviewed September 17, 2013

Stayed here for 8 nights while my family and I visited Bumrungrad Hospital multiple times for general check ups, specialist appointments and wisdom teeth extraction. If you're looking for a convenient and affordable place to stay near the hospital I would highly recommend this hotel.

The hotel is like most Novotel's and being relatively new it is still in good condition and is clean. The staff here are lovely and room service is really good. Also, the hotel is right next to Ploenchit sky train station so it is very convenient and easy to get to Siam (only two stations away).

Unfortunately the gym and pool are a bit small but adequate for a Novotel. Overall, really good hotel!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, September 22, 2014
"Dear Alisonsirin,

Thank you very much for your review. I am delighted that you enjoyed your visit at Novotel Bangkok. I look forward to welcoming you back soon.

Kind regards,

Rod Munro
General Manager"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,917 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (321)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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  • Japanese first
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English first
China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2013

It was a great experience in BKK. Room is perfectly designed to meet your needs everyday. We made a mistake with our booking. Booked two single beds but it should be king size since I was there with my wife for our honeymoon. Your staff, Gen Rose was amazing. She got us a superior king even if we were not persistent to have one since we made our booking incorrectly. Next night, there was a bottle of wine for our honeymoon. Amazing experience. We did not mention in our booking that we are on honeymoon. She was just attentive and amazing.

Location is perfect. Near everything: BTS, 7-eleven, bars, etc.. We'll be back soon for sure.

Room Tip: request for higher floors and city view
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, September 16, 2013
Dear Shinyin80,

I am glad to read you have enjoyed your honeymoon with us and that Ms Genie was part of making this moment unique with us at Novotel Ploenchit.

Your comments on Genie performance is very rewarding and will definitely be passed on to the team as a motivation to strive harder.

We are all looking forward to welcoming you back in our hotel.

Yours Sincerely,

Rod Munro
General Manager
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Singapore
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 12, 2013

We booked a prepaid room and check in was a breeze. Of course, the staff here were very well mannered and helpful with comments and advise. The RFID card for the elevator and room worked very well and we have no problem getting in and out of the hotel. Hotel is just beside Ploenchit Station (BTS), which was the reason we booked it in the fist place. But the fact that it is just but one stop to Chit Lom or further to Siam BTS, makes it tempting to actually walk instead of using the BTS. The hotel is right inbetween Central World, where we frequent, and Terminal 21 (near Asok station). The logic being to take the BTS to these places only come into play when we were ladden with shopping bags and have eaten to the brim, and thus uses the BTS to get back to the hotel! Else, most time, it is pleasant just to walk with my family, given that this is the umpteen times we have been to Thailand.
The room is clean and very well maintained. No smell here. The bathroom is uniquely separated from the bedroom with a transparent glass panel, which can be all romantic and kinky, save for the fact that I was with my family. A built in automated shade can be lowered internally to shield the shower from the room, so all's safe! The standing shower is separated from the face basin by another glass panel, with an option to use the removeable shower head, or the overhead rain forest shower head. All basic amenities are provided, thoough you could ask for additional amenities like razor or toothbrushes if needed. The toilet is sealed off behind an opaque glass door (the only down side is that it is rather cramped in the toilet and you sit with your knees very close to the wall).
The builty in safe is roomy,. but it could not take my 15" notebook, but no worries, security is good at this hotel! They have a good working table with all power extensions conveniently built in at the side panel. They even built the controls of the flat screen TV onto the wooden panel facing the work table, so you can conveniently use an external DVD player, or use the TV as a monitor for your notebook. It is equipped also with a HDMI outlet as well as a USB socket. Cool! Oh, and even though you have free internet in the room by way of the ethernet cable, you can also get free wifi in your room with the same user ID and password multiple times for your notebook, ipad and handphones as well.
The view from the high floors are nice and give a good view over the surrounding area. Here we can see the BTS zooming by below, and traffic builing up during peak hours but otherwise flowing with life just about any other time. It is a good way to gauge the never say die spirit of the Thais.
Room is great and sleek for a family of 3, though the only negative comment we have is the noise from the central aircon system blasting the cool air into the room, even when the fan speed is set to the lowest. On the plus side, the air con is cool and temperature is adjustable!
A great place for a family with kids to stay, or even for business trip. The buffet spread for breakfast is adequate (could be better still!), and have a good spread of local Thai food with international offerings to suite all tastes, including a section on Halal food (great for our Muslim friends!).
Oh, we accidentally misplaced our key pouch at the hotel, and we only discover it when we reached home. Luckily, the cleaning staff found it and has turned in to the lost and found department. They will be sendng it back to us by post shortly. Great job guys!
Price wise, it is better than Centara World Bangkok which we last stayed in February this year, but Novotel's policy of welcoming families with children is such a relief and comfort, though still a little high for most budget. We did not get to stay in the hotel room too much, as the main objective while in Bangkok is to shop, eat and play and pray. But the cool ambience and clean bedsheets in the room welcomed us back with open arms.
It rained quite a fair bit in September and the rain can be sudden and harsh. We noted that the front staff will actually loan umbrellas to some guests who probably forgot their own Novotel umbrella in the room, and walk with some of them to the BTS station before collecting the wet umbrella back from them. Great service!
We will definitely come back to stay again. In fact, the next upcoming trip shall be a stay at another Novotel hotel, in Hong Kong!

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, September 16, 2013
Dear Taipei921,

Thank you for sharing such a detail review with us and our reviewers. I am glad to read your overall satisfaction with us and recognizing our product quality and convenience. I have noted your point on the room air conditioning and will look into it with our Chief engineer for required improvements.

I do hope that we can welcome you back again on your next trip to Bangkok.


Yours Sincerely,

Rod Munro
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 12, 2013 via mobile

Very satisfied with this hotel. Clean , modern rooms with great "bathrooms , waterfall showers and more. Rooms are equipped with all necesities Location is near going out area. Friendly staff. Overall very pleasant experience

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, September 16, 2013
Dear Belgiumbeers,

Thank you for your note and sharing your satisfaction with us on our Rooms hardware and our team friendliness.

We are all looking forward to welcoming you back to Novotel Bangkok Ploenchit Sukhumvit.

Best regards,

Rod Munro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgetown, Malaysia
Top Contributor
59 reviews 59 reviews
26 hotel reviews
Reviews in 38 cities Reviews in 38 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 10, 2013 via mobile

The hotel located just beside the BTS (city rail) station. Very convenient to go to places. It is very near to the four face Buddha, if you are ok to walk 15 minutes. Alternatively it is just one BTS station away.

Room is clean. But Toilet basin got some dirt.

The staff at lobby is very enthusiastic to help. Very good service and doing their best to satisfy customers needs.

Breakfast is so so only. Mainly processed food like sausage etc. I would prefer real meat than sausages.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, September 22, 2014
"Dear OoiFK,

Thank you very much for your review. I am delighted that you enjoyed your visit at Novotel Bangkok. I look forward to welcoming you back soon.

Kind regards,

Rod Munro
General Manager"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Bangkok Ploenchit Sukhumvit

Address: 566 Ploenchit Road | Lumpini, Patumwan, Bangkok 10330, Thailand (Formerly Novotel Bangkok Fenix Ploenchit)
Location: Thailand > Bangkok
Amenities:
Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Spa Hotel in Bangkok
#26 Business Hotel in Bangkok
#48 Luxury Hotel in Bangkok
#50 Romantic Hotel in Bangkok
#53 Family Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok Ploenchit Sukhumvit 4*
Number of rooms: 370
Official Description (provided by the hotel):
Ideally situated in the heart of Bangkok, our perfect location next to Ploenchit BTS sky train station connects you to all your leisure and business needs in Bangkok, closed to the Central Embassy and easy access to famous Siam Square, Siam Paragon and Central World. The hotel offers 370 modern guestrooms, The SQUARE Restaurant for all-day-dining, 24-Hour Room Services and Dee Lounge & Beer Garden. Novotel Bangkok Ploenchit Sukhumvit also features free Wi-Fi internet access in every guestroom and over the public area, outdoor swimming pool and In Balance Fitness Center. The hotel blends exceptional service with superb facilities, providing guests with memorable experiences on every visit. ... more   less 
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Also Known As:
Novotel Bangkok Fenix Ploenchit Hotel Bangkok

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