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“Overwhelmed by Bangkok” 5 of 5 stars
Review of Aloft Bangkok - Sukhumvit 11

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Aloft Bangkok - Sukhumvit 11
4.0 of 5 Hotel   |   35 Sukhumvit Soi 11 | Sukhumvit Road, Klongtoey-Nua, Wattana, Bangkok 10110, Thailand (Wattana)   |  
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Ranked #153 of 772 Hotels in Bangkok
Certificate of Excellence 2014
Everett, Washington
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Overwhelmed by Bangkok”
5 of 5 stars Reviewed March 11, 2013

But found respite at the Aloft. What an amazing breakfast to charge one up for the day ahead in Bangkok. The room was wonderful, the shower was excellent and the coffee maker perfect. Additionally the staff was working overtime to help us understand their beloved town. Easy access to the Nana station.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftBangkok, Marketing Communications Manager at Aloft Bangkok - Sukhumvit 11, responded to this review, March 14, 2013
Dear WandaMiata,

We trust you enjoyed your stay with us a lot. We are appreciated in your positive comment and will definitely pass it to our talent. Bangkok is always amazing, so we hope we will have next chances to welcome back you and your husband again. :)

Live Life Aloft,
Natsinee K.
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,317 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (344)
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English first
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 10, 2013 via mobile

Really enjoyed my stay here. Very reasonable prices for what you get. Very modern lovely lay out of rooms in a trendy area of Bangkok.

Nightclub is very upmarket and great place to spend the night.

Great hotel and will defo be back

Stayed February 2013, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftBangkok, Marketing Communications Manager at Aloft Bangkok - Sukhumvit 11, responded to this review, March 14, 2013
Dear Scott M,

Thanks so much for your compliment! We are glad that you enjoyed your stay with us as well as liked our location. We look forward to welcoming you back here soon!

Live Life Aloft,
Natsinee K.
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conneticut
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 8, 2013

We stayed here for 3 nights in February. The hotel is conveiently located down Soi 11 and near the Nana BTS station (5 - 10 minute wak)The rooms are nice, typical business hotel, but there seemed to be more tourists than business peope. The staff was very friendly. We liked the location the best as there are a number of restaurants and pubs (try Cheap Charlies for Happy Hour), most of the restraunts /bars close around 1:00 but the VW bus bars are still in business, so grab a plastic chair on the street and watch the world go by. Tip - the hotel does not seem well known to the taxi drivers from the airport so print out a map and hotel phone number, then you will have no chance of a problem. A fair taxi fair from / to hotel would be 400 baht with all the tolls and fees included. It will be slightly cheaper if you can get the meter on....

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftBangkok, Marketing Communications Manager at Aloft Bangkok - Sukhumvit 11, responded to this review, March 14, 2013
Dear MrBuddyBoy,

First of all, thank you very much for your positive feedback to us!

Your comment shows that our talent should get thumbs up from the management team for their friendly service. We will definitely pass your feedback to them for their continuous good work. Normally, many bars along Soi 11 are closed later than 1 am on Friday and Saturday nights. We're not sure which days you stayed here. Anyhow, we hope our information is useful for your next trip.

We look forward to welcoming you here again!

Live Life Aloft,
Natsinee K.
Marketing Communications Manager
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Norwell,MA
Top Contributor
56 reviews 56 reviews
15 hotel reviews
Reviews in 37 cities Reviews in 37 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 8, 2013

I was looking for a convenient hotel for my recent business trip. I was on the Starwood website and saw the Aloft. I never had heard of it but it looked good on paper (or in the reviews) so I booked it.

We arrived to a very trendy entrance and lobby. Check in was a breeze so we decided to explore the premises. First we went to the fitness/pool area. The pool goes up to the edge of the building giving a great city view. The fitness center had just enough equipment. Next was the lobby and the little shop which had different snacks and sandwiches. We then went upstairs to check out the bar area. It was a very nice space. We settled for dinner at Craves, the restaurant that obviously specializes in wines. You basically walk into a wine cellar so if wine is your thing you need to go here. We had a light dinner which was very good and reasonably priced. We also did the breakfast buffet here. Although slightly overpriced it was very good. The staff is also friendly and very competent.

Oh yeah, the rooms! The are laid out very well with a large bath and vanity area. I don't know if there are tubs available. I had large shower. The bedroom area had a king sized bed, couch and office area. It was a little tight but not uncomfortable.

Overall we enjoyed our stay and would come back to this hotel the next time we are in Bangkok.

Room Tip: They have smart phone controlled rooms which cost extra. We did not have them.
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftBangkok, Marketing Communications Manager at Aloft Bangkok - Sukhumvit 11, responded to this review, March 14, 2013
Dear Norwell_MARiderED,

We are appreciated in your precious time for this valuable feedback. :)

Of course, we love to hear that our talent treated you well, you liked our hotel facilities, and everything went smoothly during your stay. We would recommend you to check our happening promotions in your next stay at Crave Wine Bar & Restaurant and w xyz bar. We always offer good deals for our in-house guests, and we think you may love them!

For your query about the tubs, let me explain you a little bit more. According to our Aloft brand standard, we do not have any bathtub in guestrooms; however, Aloft Bangkok - Sukhumvit 11 has the bathtub in Stylish Suites and Savvy Suite for our guests.

Don't miss our Touch Room in your next stay! You will love it! It's totally simple and very convenient for our guests. It can be a local mobile phone while you can use this phone to control everything in the room. Hope my information is helpful.

We look forward to having you back here!

Live Life Aloft,
Natsinee K.
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roorkee
Top Contributor
89 reviews 89 reviews
66 hotel reviews
Reviews in 42 cities Reviews in 42 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed March 8, 2013

I was here for 3 nights . It is in a good crowded location. You will find many tourists here eating in and out at the open restaurants. You have Indian , German, Australian, Italian, American Diner and even cheap roadside Thai food.
There is a good mall Terminal 21 for those who wish to do expensive shopping.
Breakfast is very good and the room is excellent .. State-of-the -Art in Hospitality Industry.
Good Towels, Good shower, Excellent Bed, Good View, small cafe in lobby. All well priced. Lots of ATMs around. They have a free tuk-tuk for small rides.
Overall, a very good hotel.

Room Tip: Take 20 floor or above
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftBangkok, Marketing Communications Manager at Aloft Bangkok - Sukhumvit 11, responded to this review, March 14, 2013
Dear Worldtrotterrke,

Thank you very much for your positive feedback. We are very happy that you satisfied with our hotel facilities including breakfast. Our talent look forward to welcoming you back here again! At the time being, take care and have an amazing life! :)

Live Life Aloft,
Natsinee K.
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, null, Singapore
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 6, 2013

Pro's:

This one is typical average 4 star business or higher end tourist hotel. I was here for a business trip to Bangkok encountered lots of Australian \ Indian tourists here.

Averagely priced (US $ 80-100 /night) .. serves your purpose if you are on a 2-3 days business trip and looking for a centrally located hotel.

Cons:

Service is average or below average esp when compared to other Asian hotel in similar price range. if you ask for a bucket of Ice they ask you to come to bar 20 floors below and pick it up or charge you $ 3 for it, no similar priced hotel will make you do that .. if its self service ice machine needs to be on same floor.

Reception is not well trained , and appear to be doing their job half heatedly

Room Tip: choose a room on higher floor as those are quite and newly renovated
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin M, General Manager at Aloft Bangkok - Sukhumvit 11, responded to this review, March 14, 2013
Dear Yash V

I’m disappointed to read you felt your visit to Aloft Bangkok was a typical experience with service below average. We do offer self service for ice as it forms part of our concept for a grab n go convenience, along with an array of other food & beverage products allowing guests to control their needs any time of the day and I’m sorry you felt this wasn’t appropriate.

It’s never nice reading a guest’s dissatisfaction but I’m pleased you shared your views with me so we can address ongoing training needs.

Lastly I agree the rooms on the upper floors are a fantastic choice with great views when in an Urban room. The hotel is only a year old so all rooms are of the same quality you experienced, making for a very cool stay indeed!

Best wishes

Justin
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Fort McMurray, Alberta, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 6, 2013

Hotel is clean, rooms are large and modern. Staff always helpful and friendly. It's a short walk to the BTS Nana station, making it very easy to get around Bangkok. Located on a street that's full of restaurants and bars, so you'll always have a place close by to entertain yourself.

We also enjoyed the lunch buffet at the Crave restaurant. Reasonably priced, and a good mix of thai/international food, even picky eaters would be able to find something. Didn't get to try the XYZ bar as it was closed for private functions on the two nights we were at the hotel.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftBangkok, Assistant Marketing Communications Manager at Aloft Bangkok - Sukhumvit 11, responded to this review, March 7, 2013
Hello KelliMC1,

Thank you so much for the review and we are glad that you had chosen us as the destination to hang out! Our location is prime and suit travelers who are looking for an area to have fun. It is very convenient, as you mentioned, for eating, shopping and traveling. Also, the BTS skytrain is right at the mouth of Sukhumvit Soi 11. Thank you for trying out our lunch buffet, but what a shame you did not get to try our Molecular Cocktail at w xyz bar. Make you next time you bring back this a-list experience!

Look forward to seeing you again

Live Life Aloft!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aloft Bangkok - Sukhumvit 11

Address: 35 Sukhumvit Soi 11 | Sukhumvit Road, Klongtoey-Nua, Wattana, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Wattana
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#65 Family Hotel in Bangkok
#119 Business Hotel in Bangkok
#120 Luxury Hotel in Bangkok
#125 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aloft Bangkok - Sukhumvit 11 4*
Number of rooms: 297
Official Description (provided by the hotel):
Aloft Bangkok - Sukhumvit 11 is modern, fresh & fun, offering a new twist in travel for travellers craving for a unique experience. Appealing to on-the-go and in-the-know travellers, Aloft Bangkok - Sukhumvit 11 is a preferred choice for the perceptive corporate and leisure traveller. All 297 Aloft guestrooms and suites feature the latest plug and play media technology and, along with all public areas, are equipped with high speed broadband and/or wireless internet access, free of charge. Whether you're settling in or zipping out the door, you'll find a host of helpful standard amenities to customize your experience. Revel in the trendy restaurant and entertainment area, that is Sukhumvit Soi 11, while still being within arm's reach of commercial and shopping areas. Easily accessible, with Nana BTS Skytrain Station only 5 minutes away, our open loft-inspired layout gives our guests the space to get up and a-go-go. With Crave (all day dining), Re:fuel, (grab 'n' go cafe), W XYZ bar and Splash, our zones are always abuzz with energy and action - an ideal place to be for Gen Y travellers.Catering for our savvy travellers' needs, Tactic and Ex:change provides 6 stylish meeting rooms and pre-function space covering 350 sq.M., All decked out with state-of-the-art audio visual and offers natural light or nightlife concept to ensue your meetings will be the talk of the town. Aloft Bangkok - Sukhumvit 11 offers jet-setting style at a steal and brings urban cool to unexpected places, where anything can happen: energy flows, personalities mingle and opportunities abound. ... more   less 
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Also Known As:
Aloft Bangkok - Sukhumvit 11 Hotel Bangkok

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