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“Well located comfortable Hotel” 5 of 5 stars
Review of Four Points By Sheraton Bangkok, Sukhumvit 15

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Four Points By Sheraton Bangkok, Sukhumvit 15
4.0 of 5 Hotel   |   4 Sukhumvit 15, Sukhumvit Road | Klongtoey-Nua, Wattana, Bangkok 10110, Thailand   |  
Hotel amenities
Ranked #79 of 772 Hotels in Bangkok
Certificate of Excellence 2014
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Well located comfortable Hotel”
5 of 5 stars Reviewed February 25, 2013 via mobile

We had a short stopover 3 days in Bangkok,this Hotel was recommended by our travel agent in Australia.We found the Hotel to be most accommodating to our every request,the staff were very friendly and helpful.The location of the Hotel was perfectly central for our limited tours of the city,our room was very comfortable for our short stay,the bed was very comfortable and made for a good refreshing break from the hustle and bustle of the busy city.The staff were also very welcoming and made us feel at home.Overall a very good experience from a very good hotel,with very good staff and very efficient friendly accommodation from a very well run Hotel.Would definitely return and recommend to family and friends.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jlwatton, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, February 28, 2013
Hi Malq101,

Thank you for staying with us at Four Points Bangkok during your visit through Bangkok and thank you for your fabulous review, it was wonderful to hear that our hotel, the service and staff were able to deliver such a true Four Points experience, I will be sure to pass you feedback on to all of our the team.

Thank you for your recommendation to your fellow travelers, we do look forward to welcoming you back again.

In the meantime, we wish you happy and fun travels.

Janine Watton
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,165 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Bath, England
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 23, 2013

This hotel is clean, has helpful, cheerful staff, and provides a good varied choice at breakfast.
The rooms are very clean with comfortable beds but not sure about the open wall from bathroom into bedroom (you can close it!). The roof top pool and bar are lovely. So quiet - you wouldn't know you we're in the centre of Bangkok. Very close to all rail links and bars and restaurants.
Would definately stay here again.

Room Tip: Ask for a room in the pool/roof top bar block.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jlwatton, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, February 28, 2013
Hi Bathspa,

Congratulations on your recent wedding and thank you for choosing to stay with us at Four Points Bangkok on your recent visits through Bangkok, we are delighted to read that you had a great stay and found our service, facilities, staff and location excellent.

Thank you for posting your review, we wish you safe and happy travels.

Janine Watton
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 20, 2013

This place was wonderful. We stayed here for 5 nights on the end of our 1 month holiday around Asia.

The rooms were very comfy, spacious and very clean. The hotel is fairly new and very well maintained.

The service was brilliant! On our second last night here we got back to our room and found the air conditioner was leaking water into our luggage.... all our clothes were wet, and we were flying out the next night! Although it was late at night, the manager came straight to our room to help us out. They changed our room immediately, took all the wet clothes to be dry cleaned and offered us a late check out before our flight the next night. The whole situation was handled very professionally!

Location of the hotel is fantastic, it's just off Sukhumvit 15, which is central as you can get! The BTS is right across the road which is very convenient..

Great stay!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jlwatton, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, February 28, 2013
Hi ABOzman,

Thank you so very much for taking the time to write such a detailed review and for choosing Four Points Bangkok during your recent visit to Bangkok. We are delighted to read that your stay with us was great and the staff, facilities and style of the hotel suits all your needs and expectations. Thank you for recommending us to other TripAdvisor travelers, we certainly look forward to welcoming you back again on your next visit to the Kingdom.

We wish you safe and fun travels.

Cheers,

Janine Watton
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2013

Another excellent conference week at Four Points by Sheraton Bangkok Soi 15. Janet, Janine, Stefano and the senior management team run a unique set up at this hotel...a stylish chic hotel for a night out, a splendid, central and bery polite hotel for visiting friends and family coming to Bangkok, and now an efficient, punctual and easy to host hotel venue for work conferences and events.

All 25 of our guests arrived easily from the airport, were greeted by friendly staff, excellent condition rooms and personal gifts and welcome letters in each room. Our welcome drinks in the stylish yet homely Beer Vault bar downstairs was the perfect venue for guests to meet and greet. 2 days spent in their private conference facilities upstairs went smoothly and on time with coffee, cakes and snacks readily available outside along with on the spot IT support (should that clicker ever fail!)

Located near the bustling central Sukhumvit area and Soi 11 (near where I also live here) made dinner plans very easy and the lobby staff kindly transferred our guests via their own Tuk Tuk shuttle service to the restaurant.

I've known the team at this hotel for a while now, I've stayed there many times myself, ran two global conferences and have had my family stay twice. It's fair therefore to say that my review may appear biased. All I can say is for this very reasonably priced, modern and centrally located hotel, the best way to find out is just try it and see for yourself!!

Well done team, a job extremely well done. Kenny

Room Tip: ASk for cupcakes and something on ice when you arrive, it's a great way to relax from the busy a...
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine W, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, February 20, 2013
Hi KennyAger,

WOW...what a wonderful review, thank you so very much for your continued support of Four Points Bangkok and it is so wonderful to hear that everything once again went off perfectly for your conference.

Thank you for taking the time to post a review on the hotel and for your wonderful recommendation and tips for fellow travellers, we are very greatful that you shared your experience.

We look forward to working with you again.

Best regards,

Janine Watton
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wirral, uk
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 17, 2013

This hotel was very good, it has the business feel to it but is also great for the family traveller. The room was excellent, a sliding door between the bedroom and bathroom was new. The pool size was on the small side but great roof top with plenty on relaxing space...breakfast was expensive for Bangkok but the quality and variation was very good.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine W, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, February 20, 2013
Hi Berry-Family,

Thank you for again choosing to stay with us on your recent trip to Bangkok, we are glad to hear that your found our hotel so versatile for both business and family, this is exactly what the Four Points brand is all about. Thank you for your feedback on our breakfast pricing, I will pass this on to our management in this area.

Thank you again, we do look forward to an opportunity to welcome you back.

Best regards,

Janine Watton
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 16, 2013

Stayed from 10 Feb to 14 Feb 2013.

Hotel is graded on all the usual factors (cleanliness, room, service, location, food), and the first thing I always take note of is the hotel’s responsiveness to email requests. Great hotels will respond to one’s email within a day (or I can give it until the next day), and in this respect, FP Sheraton did well, responded to my email request and got my spa appointments booked within the day.

Overall, there is nothing to dislike at FP Sheraton.

* Cleanliness: Room was clean. Comfortable bed.

* Room: Looks exactly the same in their hotel website pics. Separate shower and bathtub. The space between the bathroom and room can be closed by closing the wooden partition.

* Housekeeping: Generally good, but we had to request for dental kits. It should have been in the room already. On our 2nd day, we came back in late afternoon and the room was still not cleaned. Housekeeping had left a message at the door to say that they came and we were “busy”. Well, we did not leave any “do not disturb” message, and no reason why they didn’t clean it. It happened to my brother’s room on another day too. We had been out the whole day and they should have just come into the room to clean. The upside is, after our call to Guest Services, there was no fuss about getting the Housekeeping to come in and clean.

* Guest Services: Excellent. The hotel staff was able to understand our requests and issues in English, and when we needed assistance in the room, they were able to send someone up to help us within 10 minutes. (Food) room service generally took 30 mins or so.

* Concierge / Front desk: Excellent. The Concierge guys were cheerful and helpful. They may be a bit busy sometimes but not swamped.

* Lobby: Loved the area where they have 3 Mac PCs and 1 printer for guest use. For wifi and the PC area, need to get the Wifi password from Reception. Just a note, to ensure security, please follow instruction on password note and after your usage, log out by typing www.tologout.com. I came across a previous user who did not log out and was able to access her Facebook, which I logged out on her behalf.

* Food: We had breakfast there for 4 mornings. They have egg station and a good spread (though not fantastic), but minimal change of menu. May I also suggest addition of Chinese dim sum? Nevertheless, food is sufficiently tasty. Restaurant was not over-crowded on the days I was there, though on first day, restaurant staff was a bit harried and did not even note room numbers, just let the guests walk in.

* Pool: Ok. Shallow area suitable for kids but directly joined to pool, so young kids need supervision. Closes at 7 pm. Free towels provided.

* Location: 3 to 5 mins to Asok BTS and Terminal 21 mall. Tucked inside a quiet side lane. Free tuk-tuk service provided by hotel, but we just walked. For families with children/elderly going to BTS, best to walk into Robinsons and escalator to level 2, then exit to sheltered walkway to BTS instead of crossing 2 to 3 busy roads and laboring up the stairs.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jlwatton, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, February 28, 2013
Hi Kohivy_kiv,

Thank you so very much for taking the time to write such a detailed review and for choosing Four Points Bangkok during your recent visit to Bangkok in January. We are so happy to read that your stay with us was good and the staff, facilities and style of the hotel suited all your needs. We appreciate your feedback regarding the housekeeping within the hotel, i will be sure to pass these on to our Execuitve Housekeeper for follow-up. Thank you so much for recommending us to other TripAdvisor travelers, we certainly look forward to welcoming you back again on your next visit to the Kingdom.

We wish you safe and fun travels.

Cheers,

Janine Watton
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 13, 2013 via mobile

I stay at the four points for business and the hotel and staff treats every guest like A VIP.

Special thanks to the breakfast staff in the Eatery, service is second to none; Each day the breakfast cooks/ chefs remember my order and send my special omelette to my table.

Thanks Adrian and Bo for making me feel welcome each time I visit the "office" Beer Vault, I really appreciate your service.

I would recommend this hotel if you want great service and a comfortable stay in Bangkok!

Ms. San Diego


Stayed February 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine W, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, February 20, 2013
Hi K D,

Thank you for staying with us at Four Points Bangkok during your visit through Bangkok and thank you for your fabulous review, it was wonderful to hear that our hotel, the service and staff in particular Bo and Adrien were able to deliver such a true Four Points experience, I will be sure to pass you feedback on to all of our the team.

Thank you again, we do look forward to welcoming you back again.

In the meantime, we wish you happy and fun travels.

Janine Watton
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points By Sheraton Bangkok, Sukhumvit 15

Address: 4 Sukhumvit 15, Sukhumvit Road | Klongtoey-Nua, Wattana, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Family Hotel in Bangkok
#51 Business Hotel in Bangkok
#68 Luxury Hotel in Bangkok
#78 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points By Sheraton Bangkok, Sukhumvit 15 4*
Number of rooms: 268
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Also Known As:
4 Points By Sheraton Bangkok, Sukhumvit 15
Four Points By Sheraton Bangkok, Sukhumvit 15 Hotel Bangkok

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