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“Great hotel, perfect location and quality staff” 5 of 5 stars
Review of Four Points By Sheraton Bangkok, Sukhumvit 15

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Four Points By Sheraton Bangkok, Sukhumvit 15
4.0 of 5 Hotel   |   4 Sukhumvit 15, Sukhumvit Road | Klongtoey-Nua, Wattana, Bangkok 10110, Thailand   |  
Hotel amenities
Ranked #80 of 772 Hotels in Bangkok
Certificate of Excellence 2014
Dili
1 review
1 helpful vote 1 helpful vote
“Great hotel, perfect location and quality staff”
5 of 5 stars Reviewed August 5, 2012

Our stay at Four Points was amazing, from the first greeting at reception it was all first class service and care.
We especially liked the very close location to the skytrain and underground and that there is a back entrance from the hotel that takes you right to the Robinson Department store and supermarket.
Rooftop bars are one of the pleasures of being in Bangkok and the AmBar does not disappoint with perfect martinis under the stars.
The breakfast was plentiful and fresh, and the cupcakes from the Cafe are delicious.
A special mention for Khun Golf the concierge who lent us a lonely planet guidebook for Phuket when he heard we were heading there for two days before returning back to the hotel for a further stay. A extra unexpected touch that was really appreciated.
We fully recommend a stay at Four Points.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShaliniOnlineManager, Manager at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, August 8, 2012
Hi GlennWK,

Thank you for staying at the Four Points by Sheraton Bangkok, Sukhumvit 15 and taking the time to post a detailed review for us that begins with the word amazing!

We have passed on your compliments to our associates, glad to know that from the first greeting at reception it was all first class service and care.

Our location to the skytrain and underground is a huge advantage, and as you mention the back entrance from the hotel takes you right to the Robinson Department store and supermarket, which saves you a lot of time.

We have passed on your great comments about our facilities, breakfast, and the cupcakes from the Cafe to management.

Thank you for recommending our hotel, we hope you come back soon and till then enjoy your travels!
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1,166 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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China
Top Contributor
67 reviews 67 reviews
50 hotel reviews
Reviews in 22 cities Reviews in 22 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed August 4, 2012

I stayed at the Sheraton 4 points in Bangkok after getting a well priced online flight and hotel package deal.
The hotel is located in Soi 15 just off Sukhumvit Road and two minutes walk to BTS and main transport. As the hotel is relatively new it is contemporary and rooms are spacious, quiet with comfortable beds and big bathrooms with bath and seperate shower.
There is a good compact gym and nice outdoor pool area. Several restaurants within the hotel are also reasonably priced with a coffee shop located right next door.
The hotel is quite large and caters mainly to holiday tourists.

Room Tip: Request a room facing into the middle of the hotel for a quiet location with no road noise.
See more room tips
  • Stayed November 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShaliniOnlineManager, Manager at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, August 8, 2012
Hi Goingnutsinchina,

Thank you for staying at the Four Points by Sheraton Bangkok, Sukhumvit 15 and taking the time to post a lovely review for us.

As you said in your review, we are quite a new hotel with contemporary and modern spacious rooms, we also offer quiet rooms with comfortable beds and big bathrooms. All the bathrooms have a bath and shower each.

Thanks for pointing out that we have a good compact gym and nice outdoor pool area. Our proximity to several restaurants as well as our own reasonably priced venues within the hotel, make us quite popular in the area.
We have passed on your review to our management and associates and hope to welcome you back on your next stay.
Happy and safe travels till then!
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Santa Clara, California
Top Contributor
65 reviews 65 reviews
51 hotel reviews
Reviews in 40 cities Reviews in 40 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 4, 2012

I once again returned to this hotel during my stay in Bangkok. I do like the location which is a bit off Soi 15 but not by much. I usually enter and exit the hotel via the back entrance which allows quick access to Robinson or Terminal 21 while avoiding a few of the touts on Soi 15.

I enjoy the breakfast spread and usually stick to Thai food for breakfast. I can eat eggs anytime at home. I have heard the lunch/dinner is good but it seems a bit overpriced for the area. The restaurant is usually empty when walking by. I would suggest the hotel look at lowering the prices to bring in more people. Otherwise I just go over to Terminal 21 or grab something on the street.

The nice thing about this hotel is they will take you to the aloft or Westin with their Tuk Tuk. I used it to the Westin once when I had luggage as normally walk and it isnt that far. Taking to the aloft is nice as my friend usually stays over there.

The prices have jumped up a bit but they seem to be coming down again.

My only disappointment is with Platinum upgrades. I don't think they like to hand them out if one is on a long stay even if they are available when checking in.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShaliniOnlineManager, Manager at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, August 8, 2012
Hi cxworldtraveler,

Thank you for staying at the Four Points by Sheraton Bangkok, Sukhumvit 15 and taking the time to post a detailed review for us.

We have passed on your valuable feedback to our management and comments about our facilities as well.

We are happy to note that you find our location very convenient to get around in the area and our associates friendly.

We hope to welcome you back on your next visit. Happy travels!
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Tokyo, Japan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 2, 2012

My mother and I stayed at this hotel for 3 nights this past week and both of us are very satisfied with the facility as well as the service provided.
Since we took a red eye to Bangkok, we arrived at the hotel way before the check-in time, which is 3pm. However, the front desk agent was kind enough to get a room ready for us by 10 am without any extra charge so that we could get settled and ready to start exploring the city much earlier. Also, they all spoke English very well.
The overall facility itself (both the room and common area) was very new, clean and well maintained. They have three computers open to guests and wifi is free only within the lobby area. Our room was one of Comfort Rooms and decent sized. The view from our room was okay, nothing spectacular but it wasn't a deal breaker for us at all anyway. We had the breakfast buffet in one morning and the selection of food was not probably as wide as some other hotels but good enough.
In terms of location, it was very convenient for us. The hotel is located at the mid point between BTS Nana and BTS Asok Stations (also Sukhumvit Sta. on the subway). There is a department store with a grocery store and food court in the basement in the next block, and Terminal 21, or a mall by Asok Sta., in the walking distance. There were a large number of restaurants nearby as well.
All in all, we do recommend this hotel for both vacation (probably not so much for conservative families as they do have condoms in the mini bar) and business trips. We wish to stay again if we get a chance.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShaliniOnlineManager, Manager at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, August 8, 2012
Hi shizooks,

Thank you for staying at the Four Points by Sheraton Bangkok, Sukhumvit 15 and taking the time to post a detailed review for us.

We are pleased to know that our location was ideal for you as well as the rooms and facilities in general were to your liking. We have passed on your comments to our management and associates.

We are very happy to know that you would like to stay with us again on your next visit and hope that you come back soon. Until then happy travels!
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Singapore, Singapore
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 31, 2012 via mobile

Check in was quick and I was given a quiet room as requested. This hotel is modern and trendy and i stayed for 6 nights.
I enjoyed sitting in the lobby using the free wifi (those in room wifi chargeable). They play great music in the lobby. The staff was very cheerful and helpful.... I remember a front desk officer call "Chok", I found him very professional in handling matters and was very courteous.

The bed was comfortable and room was nice and cozy. Room service has a motto... If we don't serve you in 30mins, your meal is free. Food served from the eatery was good.

I was a little disappointed with the swimming pool. It look tired with rust coming from the wooden planks, walls, chairs and some other parts of the pool.

Overall a good stay at a good location.

Stayed July 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine W, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, August 4, 2012
Hi Donaldis,

Thank you for choosing to stay at Four Points on your recent visit to Bangkok, we are delighted to hear that you had an enjoyable stay with us and that our staff made you feel welcome and comfortable. Thank you for your feedback regarding the pool area, I have passed these on to our engineering department to rectify to ensure all is in order for your next visit with us.

Once again we sincerely thank you and we look forward to an opportunity to welcome you back.

Travel safe,

Janine Watton
Director of Sales and Marketing
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Malaysia
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 30, 2012

Checked in at Four Points on the second day I was in Bangkok and loved this hotel to bits! The hotel lobby is simple yet trendy. Was welcomed warmly by the staff and I felt at home immediately. Had colourfully wrapped candies in the reception area which i think is pretty cool. I thought that there will be free Wifi in the lobby but it was a little confusing, but managed to get online with the Apple Macs that is in the lobby area. Check in process was very fast and we were led to the room by the bell man. Our room was located on the other side of the building. They have 2 sets of lifts which leads to different building. The room is spacious and i love the design of the room very much. Homely and simple, yet we still feel special with the warm welcome with cupcakes and beers. The room view was not too bad. Rested a while and decided to go out shopping. The hotel is very conveniently located in between Asok and Nana BTS station and along the way to the BTS, there was lots of traders selling all sorts of goods. Went out sight seeing and went back to the hotel later in the evening and had dinner in the restaurant at the hotel. The menu was not extensive but I would say sufficient. They had two service staff running the show and they were very helpful and professional. Had a massage behind the hotel after dinner at the back of the hotel called Chiva Chitsu or some thing like that, which was literally 1 minute walk from the back door of the hotel. The spa look slightly upper end but it was not expensive. We paid around 1200bhat for Thai massage for two persons. Went around the area after the massage and found Robinsons nearby the hotel as well. Great location, found lots of food around. Went back to the hotel after the walk around and rest for the day. Checked out early the following day and proceeded with other sight seeing.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine W, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, August 4, 2012
Hi Travelbunny0306,

Thank you so very very much for your wonderful and detailed review on Trip Advisor, we are so very happy to hear that our hotel made your stay in Bangkok one to remember. Thank you for choosing Four Points and I will be sure to pass on all your great comments to the team so they keep up the great job. On behalf of the Trip Advisor readers, we really appreciate all your recommendations for the hotel and the local areas surrounding the hotel, I am sure these will assist many travellers when selecting hotels in Bangkok.

We wish you safe and fun travels,

Cheers

Janine Watton
Director of Sales and Marketing
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 29, 2012 via mobile

Very new hotel with excellent bed, bathroom, wide range of tv programmes, very helpful & courteous staff & top quality housekeeping. Short distance from the Asok BTS station, though the pathway to the hotel is full of tuk-tuk & taxi drivers who will pester you for rides. Other than that, everything was great except for a slight glitch.

I would have rated it "Excellent" if not for the choked toilet bowl that we encountered over 2 consecutive mornings. They gotto send their staff from the enginering dept to clear the disgusting choke. Too bad cos i really love the stay there and will definitely book this hotel the next time i'm in Bangkok - hopefully, by that time they will have solve the choking problem.

Stayed July 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine W, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, August 4, 2012
Hi Bretcheng,

Thank for taking the time to write a review on Four Points, we are very happy to hear you had a nice and comfortable stay with us. We sincerely apologise for the challenges you had with the toilet, please rest assured this has been raised with our engineering team to rectify the issue permanently so next time you stay, this will not be an issue...hopefully upgrading you stay to be "Excellent".

Thank you for passing on your feedback and taking the time to review the hotel, we do look forward to welcoming you back.

Travel safe,

Janine Watton
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points By Sheraton Bangkok, Sukhumvit 15

Address: 4 Sukhumvit 15, Sukhumvit Road | Klongtoey-Nua, Wattana, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Family Hotel in Bangkok
#51 Business Hotel in Bangkok
#68 Luxury Hotel in Bangkok
#80 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points By Sheraton Bangkok, Sukhumvit 15 4*
Number of rooms: 268
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Also Known As:
Four Points By Sheraton Bangkok, Sukhumvit 15 Hotel Bangkok
4 Points By Sheraton Bangkok, Sukhumvit 15

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