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“Great Location and Excellent Service” 4 of 5 stars
Review of Legacy Express Bangkok

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Legacy Express Bangkok
3.0 of 5 Hotel   |   29, Sukhumvit Road | (Front Corner of Sukhumvit Soi 1), Bangkok 10110, Thailand   |  
Hotel amenities
Ranked #291 of 772 Hotels in Bangkok
Paris
1 review
“Great Location and Excellent Service”
4 of 5 stars Reviewed November 5, 2010

I was here for a 3 days 2 nights seminar and i stayed in your fabulous hotel during the period. I must say the service is indeed excellent with knowledgeable staff who are always willing to assist and never fails to offer a warm and friendly smile. I will definitely recommend this hotel to short stay business travelers.

  • Stayed October 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LegacyExpress, General Manager at Legacy Express Bangkok, responded to this review, November 7, 2010
Dear Khun Hamsome,

It was a great pleasured having you stay with us at Legacy Express. Thank you for choosing our hotel for your business trip. We are very pleased to hear that you have especially appreciated the friendliness and helpfulness of our staffs.

Once again, thank you for giving us the great review and recommending our property to the fellow business travelers. We look forward to welcoming you back in the near future.

Best regards,

Ms. Nuntaporn S.
General Manager
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316 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
singapore
1 review
5 of 5 stars Reviewed November 3, 2010

As this is a pretty new hotel, the rooms we experienced were exactly like those we saw on the website. It was clean spacious and bright. The services provided by the staff was also fabulous. The location of the hotel is in close proximity to big shopping areas and town, which is ideal for all tourists. I would definitely recommend this hotel to anyone who is travelling to bangkok for a getaway.

  • Stayed October 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LegacyExpress, General Manager at Legacy Express Bangkok, responded to this review, November 4, 2010
Dear Khun myorangesocks,

We at Legacy Express would like to express our deepest gratitude for your review. We are very pleased to know that you were happy with the hospitality and service provided by the hotel and the staffs.

We do hope to welcome you to stay with us again in the near future.

Best regards,

Ms. Nuntaporn S.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Top Contributor
129 reviews 129 reviews
91 hotel reviews
Reviews in 81 cities Reviews in 81 cities
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed November 3, 2010

A 'boutique' type hotel which has just been recently completed - the bedroom and common areas were very nice, the bathroom was large with a great shower. Location is close to a Skytrain station, so getting about is very straighforward, although Sukhumvit itself may not neccessarkly be close to the sights that you may want to see (& getting around BKK without using the metro or Skytrain can be very slow!).

There is a 7-11 downstairs and a range of street food stalls within walking distance (very popular with office workers), so for us the location was good.

The only downside for me was the bar/restauarnt which felt unfinished with a concrete floor and exposed concrete ceiling which was themed as a Moroccan restaurant - not my taste at all. Breakfast was poor, so much so that we skipped it on our second day and ate at a local food stall. I would suggest that the management need to improve these elements if they want to attract the type of guest they are seeking.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LegacyExpress, General Manager at Legacy Express Bangkok, responded to this review, November 4, 2010
Dear Khun mapmanjof,

We very much appreciate your comments regarding your stay with us at Legacy Express. We are pleased that you like our hotel and enjoyed staying here. Thank you for highlighting the issue about breakfast in our restaurant. Please be ensured that we retrieve to make it better for our significant guests.

Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

Best regards,

Ms. Nuntaporn S.
General Manager
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Derby
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 2, 2010

Ok, so this hotel is by no means luxury, however it's satifactory for the price. The hotel has basic amenities and the rooms are small, however it's clean, modern and comfortable for a short stay. My only advice - give the breakfast a miss, it's lousy. Practically in the hotel lobby is a 24 hour 7/11 store, ATM machine and next to Burger King/Pizza Hut, KFC. Across the road is the JW Marriott, Starbucks and McDonalds. Also, for nightlife -about a 15-20 min walk to Bed Club and Q Bar, Man Utd bar etc. This hotel is a 2 minute walk to the sky train (Phloen Chit). This makes it so easy to get to MBK (just 3 stops away) and Siam just one stop away (price one way 20 THB). This is such a great way to get around Bangkok. We did not do any tourist attractions - just shopping and nightlife - so if this is all your looking for this hotel would be an ideal location for you, Watch out for the tuk tuk's the drivers always want you to make additional stops for their benefit. Taxi from the airport 500 THB and return from outside the hotel 200 THB.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LegacyExpress, General Manager at Legacy Express Bangkok, responded to this review, November 4, 2010
Dear Khun Keely,

Thank you for sharing your feedback regarding your stay experience with us. We are so sorry to hear that the breakfast in our restaurant does not meet your expectation. I will share this comment to the restaurant team and we will work harder to satisfy our guests. However, we are glad to know that you were satisfied with our cleanliness, location, and the price.

We do hope we will have the opportunity to serve you again in the future.

Best regards,

Ms. Nuntaporn S.
General Manager
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London, United Kingdom
1 review
5 of 5 stars Reviewed November 1, 2010

For a businessman like myself, I find that the best of all is its location that is near to a BTS station and it makes it easy to travel around in Bangkok for business, leisure or both.
The staffs are also friendly and give useful recommendation for food and leisure places.

  • Stayed October 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LegacyExpress, General Manager at Legacy Express Bangkok, responded to this review, November 4, 2010
Dear Khun Norman777,

Thank you very much for taking time to review our hotel. We are very happy to know that you were satisfied staying with us at Legacy Express. We will do our best to ensure that you will have the similar experience for your next visit.

We look forward to welcome you again soon.

Best regards,

Ms. Nuntaporn S.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thailand
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 1, 2010

We stayed here for one night. This hotel is clean and modern, but you can tell the furniture is low quality. The service is average. One thing I didn't like is the door man. I understand he was trying to be helpful by referring my wife and I places to dine, however, living in Thailand for a while, I knew the area pretty well, but that is not the part that bother me. The part that bother me is he seems like he is complaining about how much work he is doing to help the guest in order for me to fell pity for him by tipping him.

Overall the hotel is located in a good location, near Pleon Chit BTS so you have easy access to use the system. Free WiFi, and located next to a 711 which makes it easy to buy simple essential.

  • Stayed October 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LegacyExpress, General Manager at Legacy Express Bangkok, responded to this review, November 2, 2010
Dear Khun lynhdan,

We very much appreciate your comments regarding your recent stay with us.

First of all, I would like to apologize for any act by our staff that was not proper in your opinion. I will personally address this issue with the staff concerned to avoid a recurrence incident in the future. However, we are very glad to know that you have been happy with our location, cleanliness, and free Wifi service.

We look forward having the opportunity to welcome you again in the near future.

Ms. Nuntaporn S.
General Manager
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Bangkok, Thailand
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 20, 2010

This is a fairly new hotel (still some work being done, but no disturbance) so rooms are clean and well maintained. The bed and bedding could come from a hotel costing 2 or 3 times the price. The bathrooms are smallish, but more than adequate. The staff are welcoming and friendly. The 7-11 at the front door is very useful. Location could hardly be better with a very short walk to the Skytrain (turn right) or, a short walk to the 'adult' entertainment areas of Bangkok (turn left) Within a few minutes of Starbucks, McDonalds, KFC for those with families or, not quite ready for Thai cuisine. All in all, very good value for money and I can easily recommend this hotel to anyone looking for quality on a budget.

  • Stayed September 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LegacyExpress, General Manager at Legacy Express Bangkok, responded to this review, September 21, 2010
Dear Khun igckorat,

Thank you very much for giving us this great review. We are very glad to know that you were satisfied staying with us at Legacy Express and our hotel is good value for money.

We look forward to welcome you once again!

Best regards,

Ms. Nuntaporn S.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Legacy Express Bangkok

Address: 29, Sukhumvit Road | (Front Corner of Sukhumvit Soi 1), Bangkok 10110, Thailand
Location: Thailand > Bangkok
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #291 of 772 Hotels in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — Legacy Express Bangkok 3*
Number of rooms: 63
Official Description (provided by the hotel):
Legacy Express is one of Bangkok's newest brands, delighting travellers with affordable accommodation in a prime location on Sukhumvit Road, featuring bright, modern rooms fitted with every convenience and comfort. This newly built 3-storeyed low-rise accommodation has just 63 rooms guaranteeing personalised service and attention to detail. Our fully air-conditioned rooms are decorated in rich earth tones and are equipped with the latest in-room technology including wireless internet access and, 32" LCD TVs and an in-room safe. With 24-hour security, wireless internet access in the public areas in addition to two internet stations in the lobby, a restaurant serves a delicious variety of Middle Eastern, Thai, European cuisine and fresh seafood and a 7-Eleven convenience store is also located right outside. ... more   less 
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Also Known As:
Legacy Express Bangkok Hotel Bangkok

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