We choose this hotel for 2 nights stay since it is with good price and good location. In terms of the cleaniness of the room, it is good enough, clean and hygiene. But for the staff, I don't think they are providing good service, when I do my check-in and asking for one more blanket, I had been informed that I have to pay for that, which I think is ridiculous since if I feel cold, I need to pay to get the warm. Also, as we are staying for 2 nights, the other day morning the housekeeper knock at our door to ask if she can clean our room, which I don't think she suppose to do so. When I do my check-out, I have been standing in front of the front desk saying I would like to check-out and yet no one answer me, after awhile I ask for check-out again, the staff just show me an unfriendly manner saying "Your room is done". Seems I am distrubing him.
However, the doorman is very different, he is so nice, assisting us with all his initiative (not because of tips), asking us where to go everyday, recommending us local restaurants, caring about us, he is the staff that provides me the best memory of the stay.
For the facility, I do understand that it is an express one, but I think they have to at least do some decoration for their restaurant at the ground floor, it is too raw, too dim, the chair is too crappy.
- Official Description (provided by the hotel):
- Legacy Express is one of Bangkok's newest brands, delighting travellers with affordable accommodation in a prime location on Sukhumvit Road, featuring bright, modern rooms fitted with every convenience and comfort. This newly built 3-storeyed low-rise accommodation has just 63 rooms guaranteeing personalised service and attention to detail. Our fully air-conditioned rooms are decorated in rich earth tones and are equipped with the latest in-room technology including wireless internet access and, 32" LCD TVs and an in-room safe. With 24-hour security, wireless internet access in the public areas in addition to two internet stations in the lobby, a restaurant serves a delicious variety of Middle Eastern, Thai, European cuisine and fresh seafood and a 7-Eleven convenience store is also located right outside. Celebrating 4th Years Anniversary. Enjoy your stay at Legacy Express Bangkok Hotel with special additional discount and benefits - Free daily breakfast and Free unlimited WiFi connection. Exclusive only on booking direct through hotel website. ... more less
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- Also Known As:
- Legacy Express Bangkok Hotel Bangkok