This is an independent hotel on the river in Bangkok. Great breakfast, great views, great pool but unfortunately the staff were unattentive, surly and often very unhelpful. Despite a confirmation and a number of emails they had a twin room with 2 small beds for the 4 of us (myself, my wife and our 2 young children). When I said it was unacceptable they moved in another bed and tried to charge an extra 800Bht/night. The resception staff could care less and really should not be in the tourist business. This could be a really great place if they replaced the present reception staff with smiley, helpful and happy people.
- Official Description (provided by the hotel):
- New Siam Riverside is a luxurious guest house located right beside the Chaophraya River at the heart of Bangkok's tourist district. All of our rooms come with a safe, a mini fridge, satellite TV, bedside control, and a latex foam bed. Additionally, a breakfast buffet is included in the room price. New Siam Riverside features a large patio by the river where you can relax and enjoy a delicious meal from our restaurant, or go for a swim in our pool. We also offer an airport taxi service, Thai massage, and a tour service. New Siam has always been dedicated to providing our guests with the same care and attention we would give to a guest in our own home. The guest house is located within walking distance of a number of great tourist attractions including: the grand palace, Wat Phra Kaew (the temple of the emerald Buddha), Wat Pho (with the great reclining Buddha), Wat Arun (the temple of dawn), the national theater, the national museum, Thammasat University, and Khaosan Road. ... more less