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“Location location location!” 4 of 5 stars
Review of Siam Kempinski Hotel

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Siam Kempinski Hotel
5.0 of 5 Hotel   |   991/9 Rama I Road, Bangkok 10330, Thailand   |  
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Special Price
20% off room rate
Ranked #22 of 772 Hotels in Bangkok
Certificate of Excellence 2014
karachi
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
“Location location location!”
4 of 5 stars Reviewed March 7, 2014 via mobile

As a rule we have generally avoided staying in the city center while visiting Bangkok in the past. However this year we decided to give Siam kempinski a try - and we weren't disappointed. The hotel is optimally located for those who want to shop. It's across the road from Siam Paragon, an upscale shopping mall and close to several others either via a short walk or the hotels complimentary golf cart service. Breakfasts are a delectable spread, (Champagne included) but very very chaotic with poor customer service. However if you stay at one of their suites, you can eat at the executive dining room which is far less crowded. Service however was below expectations there too. However we were prepared for that, having read numerous reviews on trip advisor, and we didn't let it bother us. The suites are well appointed with excellent multimedia facilities. Most have balconies for smoking and an additional powder room which comes in handy, especially if travelling with kids. Response time of management to issues ( other than breakfast) was excellent. The property has a large meandering pool, but our children found it too shallow! Great for younger kids though. Kids club also seemed to be geared towards the under eight age group. Overall an excellent experience. Executive lounge servings of complimentary canapés and cocktails for suite guests was a nice touch, but selection of food items could be improved. However the proximity to Siam Paragon and it's food courts meant that it was easy to avoid eating here if you wanted economical options. Would definitely stay here again.

Stayed July 2013
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1,079 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
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English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 6, 2014

Since we had such a relaxing ten day vacation in a Phuket resort, coming into Bangkok for us was just all about getting shopping done, packing up then leave. We were ready for the city's hustle and bustle. However, staying in Siam Kempinski Bangkok not only extended our tropical relaxation, but also it privileged us to a whole new level. From beginning to the end we experienced coherently excellent services. They picked us up inside the airport, room was ready upon arrival at 12pm, check-in was in the room. Two days later, we needed to check out late and they let us do so at 5pm. Around that time nobody was anxious to kick us out and let us use their facilities till the airport drop off three hours later. It was very convenient and we were touched!
We stayed in a duplex which had a direct entrance to the pool. We ate in and used almost all the facilities including executive lounge and kids club. Everything they offered us was at top notch. All the staff were polite and helpful, spoke good English, and some of them were exceptionally sweet and friendly to my hyperactive three year old son.
It's a huge hotel elegantly landscaped and decorated with lots of trees and flowers. Although technically you are sitting right at the center of the city, you see or hear nothing from the outside. It gives you a total sense of isolation thus a paradise.

Stayed March 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
66 reviews 66 reviews
52 hotel reviews
Reviews in 48 cities Reviews in 48 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed March 2, 2014 via mobile

We stayed here two years ago and went back because we liked it a lot.
We were very happy we did. Due to the road blocks we took the airport link and easily transferred for the last two stops to Siam BTS and then it is 5 min walk to the hotel.

Check in was easy and quick. Staff still very friendly and helpful.

The room is excellent size, great bed and good size bathroom and overall quiet!!!

Breakfast is still good and great choice for everyone.

The best thing of the hotel is the location plus the wonderful gardens with the pools, you have no idea that you are in the middle of a 10 million big city.

For sure we will return on a next trip to Bangkok. Excellent value for a 5 star hotel.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 21, 2014

The hotel is absolutely gorgeous. Our room was very luxurious and the bathroom was enormous. The staff were all very friendly and helpful.

The breakfast and pool were brilliant. The hotel is in the business district and slightly far out however the taxis and tuk tuks were so cheap it wasn't a problem.

We had a fantastic time at this hotel

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 10, 2014

I went to Bangkok a year ago where I spent two days and a night at Siam Kempinski. The Hotel is located behind the Siam Paragon. The room is quite and well furnished. Room is not very large. It looks like a small apartment with a good cottage. From the room you can get a full view of majestic and beautiful pool. Breakfast is delicious with wonderful dessert. Siam paragon is at walking distance from hotel. Service is pretty good and perfect and they will treat you with a smile. If you want all facility at low cost no doubt then go for it.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2014

We have stayed here on two occasions, its just absolutely stunning, such a wow factor when you walk in the door, no matter what time of day or night. The pool area is spacious, attractive and you never feel like you are on top of anyone. We stayed here with our 6 and 8 year old, and they loved it. You never feel like you are disturbing business people and solo travellers when by the pool. Rooms are spacious, well appointed with lots of little extra's! Kids club has friendly, engaged staff and good choice of activities. The hotel is situated opposite the upmarket siam paragon, so everything you need is in front of you. we will be back!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 9, 2014

The rooms are large, service is just excellent. For anything you want staff will go running around and get it done. Room service is quick and the food is amazing. We loved the Thai as well as Italian there. The pool is large and relaxing. We enjoyed our stay there

  • Stayed January 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Siam Kempinski Hotel

Address: 991/9 Rama I Road, Bangkok 10330, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 772 Hotels in Bangkok
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Siam Kempinski Hotel 5*
Number of rooms: 303
Official Description (provided by the hotel):
Siam Kempinski Hotel, the city-resort adjacent to Sa Pathum Palace, is part of Europe’s oldest luxury hotel group, Kempinski Hotels. Located next to Siam Paragon, this luxurious “resort within a city,” boasts 303 plush rooms and lavish suites. With its aim to create a sanctuary in the heart of the city, all rooms overlook lush beautifully landscaped tropical gardens awash with a cornucopia of flora and fauna, with 22 of them enjoying private access to the pools in the garden. In fact, it is the first and only hotel in Bangkok to offer the most unique and exclusive experience. ... more   less 
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