Opulent ! Well maintained and large sized rooms, nice view of the pool, good restaurants, fantastic Club Lounge, close proximity to shopping.
From the moment you check-in until you leave, you can fault no service staff because all of them are so well trained/experienced.
Rooms - aircon temperature controls are reliable and work well. Comfortable bed, love the pillows, you just feel like sinking yourself onto a cloud. Tv channels galore! Decor is excellent too, a flower here there makes a lot of difference! Nice balcony size with a chair and small coffee table, ideal for smokers. Only setback is the lighting, not bright enough. Housekeeping is excellent, they are well aware of the number of people in the room and will replenish toiletries, towels, drinking water, accordingly. Mini bar drinks are complimentary which is a plus. Coffee capsules and wide variety of tea bags are offered on a comp basis as well. Internet should be improved, the speed is not as good as in the Club Lounge.
Breakfast - this can be had in the Club Lounge (for club rooms only) or in Brasserie Europa, spread is good. If you prefer to dine alfresco, there are chairs by the pool.
Executive Lounge - they have a good cocktail spread, they have salad on some days and sushi as well with canapes/ hordeuves. Good wine selection. They have a live sandwich counter with lots of cold cut choices! Staff are friendly and attentive. They have a few Internet counters on Mac. The lounge is large but not overly crowded. There is a meeting room which you can rent for an hour a day.
Kids Club - Royal Wing - do leave your kids there to enjoy activities. Tour of hotel kitchen, etc are organized every week, please ask staff on this.
Shopping - buggy service is available if you wish to go to Central World, MBK, Siam Discovery Centre, etc
Lady in Red - She is always at the lobby to help you with anything.
Shopping - Siam Paragon - a stone's throw away. Try the tong yum soup THB80 per bowl in the Gourmet Market. If you need to buy some snacks back home - there is no other place you should get it except here. Excellent shopping mall.
We are definitely going back there very very soon to be pampered by this beautiful hotel. There are no other!