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“Next Home from your own home” 5 of 5 stars
Review of Pan Pacific Serviced Suites Bangkok

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Pan Pacific Serviced Suites Bangkok
4.5 of 5 Hotel   |   88/333 Sukhumvit Soi 55 | between Sukhumvit Soi 55 & Petchaburi Road, Bangkok 10110, Thailand   |  
Hotel amenities
Ranked #76 of 772 Hotels in Bangkok
Certificate of Excellence 2014
Muzaffarnagar, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Next Home from your own home”
5 of 5 stars Reviewed August 13, 2014

Excellent suites,you can get Microwave,Utensils etc. in a room.Breakfast amazing.A huge shopping mall for your daily needs.Can reach all nearby places like Malls, Huge Aquarium in just 30 - 40 minutes.Nice location.
Excellent room services.

Room Tip: Choose any room,all are excellent.
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Pan_Pacific, General Manager at Pan Pacific Serviced Suites Bangkok, responded to this review, August 14, 2014
Dear “parultomerrathi’,

Thank you! It is always good to hear that the facilities and accommodation have been well designed to meet your needs. Serviced Suites certainly allow you more space, while at the same time giving you the option to relax in your own “home” space.

Thanks again for the positive feedback, we hope to welcome you back to Pan Pacific Serviced Suites soon!

Best regards,
The Team at Pan Pacific Serviced Suites Bangkok
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130 reviews from our community

Traveler rating
    85
    39
    5
    1
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Bangkok
1 review
3 of 5 stars Reviewed August 11, 2014

This is my 2nd stay at Pan Pacific since 2 years ago, no doubt on the professionlism on the service staff.

Wonder is the 10th floor the only floor for short term stay as i was on the same floor and same view 2years ago.

Room deco and breakfast selection remains same, except the bathroom shows sign of years.

Shuttle services is still on hourly basis, could consider half hour shuttle service and possible pick up at the BTR.

  • Stayed August 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Pan Pacific Hotels Group

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Pan_Pacific, General Manager at Pan Pacific Serviced Suites Bangkok, responded to this review, August 14, 2014
Dear “Shandi H”,

Thank you very much for sharing your feedback with us, and we are pleased to hear that you chose Pan Pacific for a second time.

We would like very much to run the shuttle service on an extended route through the city to the BRT however with traffic levels as they are in Bangkok, it is not possible. However the BRT does link to the BTS network, and BTS Thonglor station is just minutes away.

Please do contact us when you next plan to return to Bangkok, we would be delighted to accommodate your third stay with us.

Best regards,
The Team at Pan Pacific Serviced Suites Bangkok
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Melaka, Malaysia
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 4, 2014

My daughter was on a semester break and wanted to go to Thailand so I booked online based on other tripadvisor revues. I opted for the limo pick up option at the airport and added this into the room costs and I received an email on where to meet the driver and also a personal tel call from the suites to confirm I was arriving on the particular flight and time. This is service you sometimes do not receive even from 5 start hotels so first impressions were great. We were picked up and had a nice ride in even though it was quite late in the evening (around 8:30pm) and upon reaching the Pan Pacific we were greeted with the sight of 3 Ferrari's and 1 Lamborghini outside the main entrance as there was some sort of meet of supercars (my daughter had to take some selfies :-). The check in staff were so welcoming and polite (which is the Thai culture) and were very proficient in English and explained what facilities we would have in the room (before we even reached it). Room was quite big with a nice kitchenette area with all the utensils you would need (if you intended to cook) and a huge sunken bath (made good use of this during the stay). Bed was firm but not too hard and you had the option of a pillow menu but to be honest the provided pillows were perfect. We booked with breakfast and had a very nice selection (not too grand) which filled us perfectly for the day ahead. The suites provide a complimentary shuttle to the nearest BTS (overheard light train transport) station which is THE way to travel. We visited the huge weekend market on Sunday (more than 2000 stalls) and spent 6 hours shopping for....well anything you want really (I would recommend this if you are there for the weekend). The staff could recommend various places for dinner within walking distances and all were local Thai style (our request to eat local) rather than the hotdog place opposite. For unwinding before bed there is a convenient Irish pub at the rear which is very reasonably priced with excellent staff and a cool place to relax. Whether I return for pleasure or indeed a business trip O would definitely like to stay again at the Pan Pacific Suites...simple excellent and deservedly a 5 star.

Room Tip: The 10th floor has a lounge and gym where there is a pool table to have a bit of fun and there is no...
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Pan_Pacific, General Manager at Pan Pacific Serviced Suites Bangkok, responded to this review, August 7, 2014
Dear “Bedrock”,

What a great review! The suites really have suited your needs perfectly. We have many families stay with us both for long stays and shorter trips and the benefit each time, as we are told, is the increased space that is available in the self contained apartments, as well as the ease of life due to the location.

I just wish we could promise Lamborghini’s and Ferrari’s every time!

Best regards,
The Team at Pan Pacific Serviced Suites Bangkok
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Whistler, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 2, 2014

I loved the layout of the suites, they were large with an amazing view of the city. The bathroom was large with a tub.
The roof top pool had to be my favorite especially during the evening with all the city lights.
All staff we encountered were friendly.
There was a grocery and liquor store within the same building, and great Thai restaurant just out front.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Pan_Pacific, General Manager at Pan Pacific Serviced Suites Bangkok, responded to this review, August 4, 2014
Dear “HLB005”,

We are delighted that you loved staying with us!

Thank you for your feedback. Admittedly we think the swimming pool is also quite stunning especially as the sun goes down and you can look out over the city as it lights up. It’s a beautiful space to relax and take it easy.

We hope to have the chance to welcome you back again sometime soon.

Best regards,
The Team at Pan Pacific Serviced Suites Bangkok
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Jakarta
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 28, 2014

Hotel was convenient and that's the plus that I'm looking for. Otherwise, better options around. Forget about the breakfast. Better options at the mall. Service staffs are impeccable, which makes up for it being a good hotel

  • Stayed July 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Pan_Pacific, General Manager at Pan Pacific Serviced Suites Bangkok, responded to this review, July 30, 2014
Dear “Steven C”,

Thank you for your feedback and as always we are delighted to hear directly from our guests following their stay with us.

Convenience is most definitely a plus point, especially in a busy city! Convenience of location as well as the property being located above a Shopping Mall, it all comes together to make our location ideal.

I acknowledge your comments about breakfast. Next time you visit please do have a chat with the service staff. The Breakfast Team led by Khun Toi and the chefs are always happy to cook something specifically for you, even if it is not on the buffet. And if it is something that everyone else would also enjoy we would always consider making it a permanent menu item!

With our best regards,
The Team at Pan Pacific Serviced Suites Bangkok
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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

The people working here are the perfect example of warm hospitality. The moment you stepped in the hotel and they greeted you, they will really make you feel at home and comfortable. Spacious room and well equipped kitchenette. Nice pool area as well. I will definitely be back.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Pan_Pacific, General Manager at Pan Pacific Serviced Suites Bangkok, responded to this review, July 21, 2014
Dear “Charmagne M”,

Thank you very much for your feedback here in Trip Advisor! “Amazing Hospitality” is definitely something that we can be proud of and we thank you for sharing on your experience.

We are also pleased you enjoyed the facilities, especially the pool…it really is quite beautiful….elegant in design, with views of the area, and generally a peaceful place where you can relax after a busy day in Bangkok!

Do come and visit us again soon!

Regards from the Team at Pan Pacific Serviced Suites Bangkok
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vancouver
Top Contributor
65 reviews 65 reviews
35 hotel reviews
Reviews in 25 cities Reviews in 25 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed June 25, 2014

My friend and I shared a room here in November for our pre and post trip plans and it was a nice treat to relax in some luxury after allot of traveling. the service is top notch as with all pan pacific hotels and I will be back for sure. The only downside is that most cabbies don't have a clue where it is. I would recommend getting the staff to write the address in thai so that you can give it to the drivers when you want to go back to the hotel. The nice thing is that they have a shuttle to the sky train although it's too bad it doesn't run more frequently. anyway, cabs are not expensive so it's not a big deal. the room was large and modern and clean. I am giving 5 stars because of an ultimate above and beyond experience I had while checking into my flight to return home. I forgot my paintings in my room and when I realized this I called the hotel right away to have them send it back to me via courier at my expense. The lady on the phone asked me when my flight departed and then promptly offered to have the bellman get in a cab and drop it off for me. the airport is 30-45 minutes away! Are you kidding me?! All I had to do was pay his $15 cab fare and a tip which I was MORE than happy to do. I could not believe they even offered this. I have never in my life experienced such an above and beyond type of service. Well done to your team and your amazing bellman who took over an hour and half of his time to sit in a taxi to return my paintings. The cute thing was that they even brought us the beer we left in the fridge. Talk about a good way to de-stress!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Pan_Pacific, General Manager at Pan Pacific Serviced Suites Bangkok, responded to this review, June 30, 2014
Dear “Mar5hall”,

We love this review! Our Front Office Team is so delighted that their extra efforts were appreciated! We could have waited to post it to you, however, if we can resolve something straight away it is great for everyone. We hope you had a great three week holiday and come back to Thailand again soon.

Best regards,
The Team at Pan Pacific Serviced Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Pan Pacific Serviced Suites Bangkok

Address: 88/333 Sukhumvit Soi 55 | between Sukhumvit Soi 55 & Petchaburi Road, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#32 Spa Hotel in Bangkok
#50 Family Hotel in Bangkok
#65 Luxury Hotel in Bangkok
#107 Business Hotel in Bangkok
#109 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pan Pacific Serviced Suites Bangkok 4.5*
Number of rooms: 148
Official Description (provided by the hotel):
The Hotel is nestled between Sukhumvit Soi 55 & Petchaburi Road , Soi Thonglor has quickly become an ideal location for the up market executives with the trendy nightspots , funky stores, art galleries, varieties of multi-national hip restaurants , pubs & karaoke with the easy accessibility to the downtown business district via the new metro system. ... more   less 
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Also Known As:
Pan Pacific Serviced Suites Bangkok Hotel Bangkok

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