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“the most helpful frontdesk ever” 5 of 5 stars
Review of Pan Pacific Serviced Suites Bangkok

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Pan Pacific Serviced Suites Bangkok
4.5 of 5 Hotel   |   88/333 Sukhumvit Soi 55 | between Sukhumvit Soi 55 & Petchaburi Road, Bangkok 10110, Thailand   |  
Hotel amenities
Ranked #99 of 776 Hotels in Bangkok
Certificate of Excellence 2014
Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“the most helpful frontdesk ever”
5 of 5 stars Reviewed February 3, 2013

The first city that we went on for our 18 days trip to Thailand was Bangkok and we were very overwhelmed by the city. We didnt really have much plan for what to do there, so we just kinda asked the front desk what we wanted to do, and they literally planned everything for us. They made reservations, googled the places we should go and places we wanted to go, explained to us how to get places, etc. They were like our travel agent! There were 3 of us staying but they were okay with us "hiding" one person since I slept on the sofa. Some other hotels would run after us and demand that we pay the extra person but they did not, which we thought was very nice. The room was always clean, although the shower had this half-wall thing so we always get the floor wet whenever we shower. The location of the hotel was also very good. It's in the middle of the city so there's lots of restaurant, massage places, bars/clubs around. It's about 10 minutes walk to the skytrain. The swimming pool was clean and modern looking and located on a higher level. When we were there, it was always pretty empty so we liked it a lot. We definitely would book this place again if we ever go back to Bangkok.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Pan_Pacific, General Manager at Pan Pacific Serviced Suites Bangkok, responded to this review, February 7, 2013
Dear “mind09”,

Thank you for your positive review.

It is always great to get advice from a local, no matter what city you visit. It gives you an insiders’ point of view which can make your stay go smoothly, and also keep you informed of what not to do, as much as what to do! We always aim to provide great service, while never losing sight of the fact that everyone who stays with us has different needs. I am very glad that our team has been able to help you so well…they will be delighted to hear your feedback.

We hope you will visit us again some time soon.

Best regards,
Jacqui
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124 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Victoria, British Columbia, Canada
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 28, 2013

We were thrilled when we arrived at our location - it is truly an oasis in the hustle and bustle of Bangkok. The 1 bedroom suite was more than spacious - living area with kitchen, washer/dryer - all newly renovated. Very quiet - great breakfast, nicely presented with good selection. If you are looking for a good gym you can find it here as well as a nice pool area - only downfall is that it doesn't get the afternoon sun. Lots of food options available in the quality mall downstairs that also houses a yoga centre, nail spa and 24 hour foodmarket. Hourly shuttle bus takes you to the MRT station - which is also only a 15 min. walk away. Front desk staff very helpful and pleasant. Couldn't have asked for a better overall stay! Perfect location if you don't want to be in the middle of the entertainment district of Bangkok - but also only 10 minute taxi or train ride.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Pan_Pacific, General Manager at Pan Pacific Serviced Suites Bangkok, responded to this review, January 29, 2013
Dear "David H',

Thank you very much for giving your feedback here in Trip Advisor!

Our location is so well suited for travelers, having a great choice of international restaurants within the same building as well as the 24 hour supermarket.

We hope you also managed to explore the local area too. Just 2 blocks away is a Thai restaurant, full of buzz and packed every night...it is called Thong Kreung and serves up just about every Thai dish you could ever consider. I hope you come back to visit so so you can take some more time to wander round Thonglor too!

Thanks once again....hoping we will see you again soon.

The Team at Pan Pacific Serviced Suites Bangkok
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Indianapolis, IN
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 14, 2013

We stayed here while visiting our daughter. The front desk was very helpful with all of our requests. The room was spacious and the air conditioning system was tremendous than heavens. After a long day of sightseeing in the heat, I wanted it cold!
Breakfast was extensive and delicious. You can request eggs cooked the way you like them.

It is connected to a mall area that has a great grocery store and many food restaurants.

Be sure to try the crepes restaurant. It is fabulous.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Pan_Pacific, General Manager at Pan Pacific Serviced Suites Bangkok, responded to this review, January 15, 2013
Dear “fluffqueen01”,

We are really pleased to hear that you enjoyed your stay with us recently and thank you for taking the time to share your experience on Trip Advisor.

By the sounds of things you may be back to Bangkok regularly if you have family here, so we hope to see you again next time you are in town….with Pan Pacific being your base for exploring as well as relaxing with the family.

As for Crepes & Co, I couldn’t agree more….it is great! Add to that the Indian, Lebanese, Spanish, Japanese, French and Thai restaurants all in the adjacent Mall and you really are spoilt for choice!

Best regards from the Team at Pan Pacific Serviced Suites
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Senior Contributor
40 reviews 40 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 31, 2012

I booked 2 suites for me and my friends over the New Year period, the Pan Pacific serviced suites were an excellent choice! I highly recommend this place, as soon as you enter the foyer you can't help but be impressed. The staff were so proficient and welcoming, my booking was processed and the room keys were ready before we even arrived. We had an extra bed in one of the suites and all the arrangements had been made without any fuss or complications. The suites are fantastic, very spacious and modern with every facility you could possibly need. Very comfortable beds, 2 large televisions, large bathrooms and all in such good condition, it was so clean we felt like we were the first guests to stay in the rooms. The breakfast was good too, wide range of food choices and the dinning room is very spacious and modern. The spa and gym were great and there was even a family lounge with pool table and computers provided.
Good location, lots of places to eat both high end or on a budget the main monorail line station (thong lo) was just 5-10 minutes walk. I will definitely stay here again in my next visit to Bangkok. The only possible negative would be the temperature of the pool being quite chilly.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Pan_Pacific, General Manager at Pan Pacific Serviced Suites Bangkok, responded to this review, January 3, 2013
Dear “Adairclay”

Happy New Year to you and your friends and many thanks for taking the time to write your review!

Holidays are a time for enjoying yourself and so it is wonderful to hear that your stay with us met your expectations. Our suites offer that extra space so you may relax in between sightseeing, shopping….or New Year partying! With so much more space than a standard hotel room, when you stay for a few days it is invaluable, and hopefully somewhere you could call home for a few days.

Best wishes for the year ahead!

Best regards,
The Team at Pan Pacific Serviced Suites Bangkok.
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San Francisco
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 22, 2012 via mobile

My wife and I are checking out today and although we're excited to go to Phuket, we'll definitely miss this place and the staff. Everyone here is so helpful, friendly and accommodating, especially Walinda and Boby. The ammenities are excellent as well, featuring a gym and roof deck pool. The location is not in the thick of things so if you're looking for nonstop adventure, this might not be the place for you. Instead, it's in a nuevo rich neighborhood where things are a tad quieter and a little nicer.

Tips:
- take cabs only when you need to. Traffic here is terrible. The hotel offers hourly shuttle service to the metro train however you could walk there in 10-15 mins as well.
- There are some restaurants downstairs of the hotel. Just make sure to read the cost on the menu before ordering though, especially at the crepe place.
- there's a Starbucks on the way to the train stop. It's a good way to start the day
- if you insist on going to the Floating Market in Domnoen Saduak, hire a car. Doing the bus thing takes waaaay to much time.
- massage therapists here are professional and very good

All in all, the service puts this place over the top.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Pan_Pacific, General Manager at Pan Pacific Serviced Suites Bangkok, responded to this review, January 3, 2013
Dear “Easy_Going_SF”

Thank you for your review. We are pleased that you enjoyed your stay with us in December.

Cabs are so easy to flag down and cheap to cross the city, however at rush hour the traffic in Bangkok can be as busy as it is renowned for. So walking is a great option, allowing you to take in the local area and see things you may not have seen from the back seat of a taxi.

Your tip about taking a car to the floating market is a good one, or indeed to any of the sights….you can choose when you want to go and how long you want to stay. Our Personal Assistants can arrange this at any time.

On behalf of the team, we wish you a very Happy New Year and hope you equally enjoyed your trip to Phuket!

Best regards,
The Team at Pan Pacific Serviced Suites Bangkok.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 22, 2012 via mobile

Stayed there for 5 days from the 13 till 17th Dec 2012. What else can I say? Trip advisor reviews was definitely spot on for Pan Pac Bangkok. A perfect residence for a short or long stay, for business or leisure, no other words to describe other than nostalgic and unforgettable. Located at Thonglor, a place where most Japanese expatriates stay. Although it may not have a centralised location as compared to those near the famous shopping malls like Platinum malls, Siam square, Siam Paragon, MBK etc, its worth the stay, every single night. Room is designed to ur needs, service staff are fantastic, credit have to be given to their impeccable service, their good spoken English, their never say "no" attitude, the way they would listen out to my request and try to provide alternatives other then saying no. Credit has to be given to the respective service staff, namely Boby, Don, Haruka and Pla. A new dimension of service level given compared to other 5 stars hotels which I have stayed in previously. Very very personalised service from them. it made me feel that I could always rely on them and never get lost in Bangkok. Zero language barrier. Such perfect service! Fellow Singaporeans should not hesitate to stay there. There is a perfect guest lounge to relax with a game of pool, swimming pool an free beverages there. Bed is of super king size that is comfortable after a long day of shopping. There is a 24 hour supermarket well designed with all the necessary stuffs to buy back to the room. A 24 hr cafe too located within the same building. Thonglor has many fantastic restaurants like Gyu Kaku, Nobu, Water Library (Fine dining) and the concept and design of the buildings are so beautiful. I would be going back to this hotel for my future stay, a definite thing!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Pan_Pacific, General Manager at Pan Pacific Serviced Suites Bangkok, responded to this review, January 2, 2013
Dear “MarcusLSB1982”,

We are delighted that you enjoyed your stay with us. Our team enjoys the interaction with our guests, and takes pride in being able to help them settle in and so it really is appreciated that you have noticed this!

Cities develop over time, as do the needs of visitors. There is no longer the need (or desire!) to follow the crowd and return to the CBD where the traffic is heavy and the feel could be the same as any other major international city, especially when there are alternatives that allow you to get closer to the real vibe of the city. Thonglor has its own unique feel with such a range of restaurants, both casual and local (example, the local Duck Noodle shop!), as well as high end and exquisite (example, Water Library as you mentioned).

On behalf of the team, we wish you a prosperous 2013 and very much hope that you will visit us again soon!

Best regards,
The Team at Pan Pacific Serviced Suites Bangkok.
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Las Vegas
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 18, 2012 via mobile

We jumped around a bit in Thailand so we ended up in a LOT of different hotels. But this one by far was the best. It actually had a kitchen (not a full one by American standards, but easily by Euro standards). We were able to go downstairs to the grocery and get things to prepare our own breakfast. It is a little bit of a walk to the main road with all the action, but this place was well worth the money. It was clean and beautiful and comfortable. I would recommend to anyone.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Pan_Pacific, General Manager at Pan Pacific Serviced Suites Bangkok, responded to this review, December 20, 2012
Dear “Team P”

It is always very pleasing to hear such positive feedback! Thank you very much for taking the time to post your review.

It takes about 15 minutes to walk down to the BTS, which gives you the chance to see what is around the property and the area. Did you notice, down near the BTS, Bangkok’s best Mango shop? It is a haven for Thailand’s best known dish “Mango Sticky Rice” and people come from all over the city to try it!

We do hope you will be back in Bangkok sometime soon and we will have the chance to welcome you to Pan Pacific again.

Best regards,
The Team at Pan Pacific Serviced Suites Bangkok
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Additional Information about Pan Pacific Serviced Suites Bangkok

Address: 88/333 Sukhumvit Soi 55 | between Sukhumvit Soi 55 & Petchaburi Road, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#50 Spa Hotel in Bangkok
#53 Family Hotel in Bangkok
#82 Luxury Hotel in Bangkok
#105 Romantic Hotel in Bangkok
#137 Business Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pan Pacific Serviced Suites Bangkok 4.5*
Number of rooms: 148
Official Description (provided by the hotel):
The Hotel is nestled between Sukhumvit Soi 55 & Petchaburi Road , Soi Thonglor has quickly become an ideal location for the up market executives with the trendy nightspots , funky stores, art galleries, varieties of multi-national hip restaurants , pubs & karaoke with the easy accessibility to the downtown business district via the new metro system. ... more   less 
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Also Known As:
Pan Pacific Serviced Suites Bangkok Hotel Bangkok

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