First I'll explain my rating system. Every business that I rate starts out with 3 stars. Then if that business exceeds the expectations set by its peers (often a high standard) I give it a 4th star, and if it far exceeds those expectations, then it gets its 5th star (usually in the top 10%).
I wanted to give this property 5 stars, for the following reasons:
- Superb location, with on-premises access to the skywalks
- Beautiful property, excellent amenities and a quiet location, rooms far-removed from the noisy streets. Key-cards are note even required to operate the elevators! HVAC was top-notch.
- Exceptional service. The employees were the real standout here.
However, staying in this hotel is like stepping back in time in regards to network connectivity:
- Wifi data rate was generally quite slow, hundreds of kbps at best
- I could rarely get my iPhone-5 to properly log into the wifi network, and even then with much coaxing. Fortunately, I brought my iPad mini and that logged in just fine and allowed me to make calls via Skype. This hotel is clearly not taking a "mobile-first" strategy for deploying and testing its network or else they'd have discovered this shortfall.
For this reason I deducted one star from its rating, as much as I wanted to give it 5 stars!
I will almost certainly stay at this property next time I'm in Bangkok, and can only hope that management eventually discovers and addresses this important issue.
- Official Description (provided by the hotel):
- At the Renaissance Bangkok Ratchaprasong Hotel, guests are greeted by a 200 metre exotically landscaped driveway that leads them to our iconic blue glass building. Set back from the hustle and bustle, you're in Bangkok's most vibrant neighbourhood yet secluded in your very own oasis. The hotel is a stone's throw away from Central Chidlom, Central World and Siam Paragon, Bangkok's swankiest malls, and just around the corner from the Chit Lom BTS Station. โรงแรมเรเนซองส์ กรุงเทพฯ ราชประสงค์ยินดีต้อนรับคุณด้วยทางเข้าน้ำตกยาวกว่า 200 เมตรสู่ตัวโรงแรมซึ่งมีความเป็นเอกลักษณ์ด้วยตัวตึกสร้างด้วยกระจกสีน้ำเงิน ใจกลางย่านธุรกิจ และเป็นศูนย์รวมแหล่งช้อปปิ้ง ทั้งห้างสรรพสินค้าเซ็นทรัลชิดลม ห้างสรรพสินค้าเซ็นทรัลเวิลด์ สยามพารากอน และร้านค้าอื่นๆ อีกมากมาย เดินทางสะดวกสบายโดยรถไฟฟ้าบีทีเอสสถานีชิดลม ... more less
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- Also Known As:
- Renaissance Bangkok Ratchaprasong Hotel Bangkok