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“Great Value, Location” 4 of 5 stars
Review of Renaissance Bangkok Ratchaprasong Hotel

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Renaissance Bangkok Ratchaprasong Hotel
5.0 of 5 Hotel   |   518/8 Ploenchit Road | Lumpini, Bangkok 10330, Thailand   |  
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Special Offer
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Ranked #35 of 773 Hotels in Bangkok
Certificate of Excellence
Phnom Penh, Cambodia
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“Great Value, Location”
4 of 5 stars Reviewed December 13, 2012

We stayed at this location with my children for a Dr's visit. The location is perfect, the hotel is nicely appointed, the staff was wonderful and we were upgraded to a corner suite that accommodated my 3 boys and myself.

We enjoyed the upper level pool (although a bit chilly in February) and the room service was substantial.

My only non-positive comment would be that I had to use the phone to make some phone calls out of the country. I expect to pay a premium for this service, but the price was not listed ANYWHERE! I looked all over. I made the calls (2 of them). Checked out 2 days later and saw there was a $300 (not sure of the exact amount, it was in THB) phone bill!! I was SHOCKED. As a Marriott rewards member, I have spend plenty of nights in all different Marriotts around the world. The price has always been listed or easily found. I was able to get the manager to drop the charges in half without any coercing. She was very accommodating...and pleasant and helpful!! I did contact Marriott corporate and asked them about this, as in the USA, this would be considered highway robbery!!! They just said, good on the manager, call the front desk next time for rates...sooo...

The experience was great, the staff helpful and friendly and everything was great. Have learned my lesson on making phone calls!!

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (368)
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Shanghai, China
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 12, 2012

This hotel stands an excellent choice for sleeping. The executive level is so high that it is very quiet. Of course, the signature design is in the blood of Renaissance. I saw many couples spending weekends in Bangkok and I guess it must be a very popular. There are plenty of choices at the buffet, which is nice.

The imperfection is about the products at mini bar. Some of them are already expired for more than two months - and they are still lying there. This does not match the five-star quality of Marriott. They should really take it seriously.

Room Tip: Executive floor is nice - look out of the products at your minibar
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Massachusetts
Top Contributor
87 reviews 87 reviews
16 hotel reviews
Reviews in 36 cities Reviews in 36 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed December 11, 2012

We stayed here for 2 nights and it fit the bill for comfort and service. Its actually quite a stunning hotel and all staff were very helpful and friendly. We actually ate at their Buffet restaurant on our last night and were very impressed by the chef and his staff. They came out from behind their stations to help explain what all the different types of food were offered (and there were SO many) and definitely went above and beyond!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Lumberton, New Jersey
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 9, 2012 via mobile

I was actually concerned about the hotel based on the extremely reasonable rates. The hotel was more than expected:
- extremely clean rooms
- courteous and attentive staff
- spa, pool and gym on 22nd floor
- three very good restaurants to choose from
- Chinese
- Italian
- Buffet style
- large bedrooms
- concierge with great hours, great food and drinks

The only one downside is that many of the taxi drivers are not familiar with the location. Other than that, the hotel was much more than I expected.

Definitely worth booking a stay. Great accommodations.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mumbai (Bombay), India
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 8, 2012

Stayed in this hotel for business and I must say that they know how to take care of the guests… the food was amazing, rooms are very spacious, every evening someone brought a drink to the room with some local taste, it was a very nice gesture… Overall a great hotel..

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 8, 2012

Stayed for three nights in Dec. The hotel has the similar feel of the Marriott chain, clean and comfortable. Location is great but food in the hotel is average at best. Room overlook the Central World but also some uninspiring roof tops.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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W.L.A.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2012

Currently 2nd night of a 4 night stay. The stay has been excellent thus far. Had some difficulty with the taxi driver not knowing the hotel. Had the address on my mobile, yet the driver still did not know of the hotel. Basically called the hotel and have the operator speak to the Taxi driver.

Have the hotel's number handy should you encounter the same situation.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Bangkok Ratchaprasong Hotel

Address: 518/8 Ploenchit Road | Lumpini, Bangkok 10330, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Bangkok
#23 Family Hotel in Bangkok
#30 Luxury Hotel in Bangkok
#35 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Renaissance Bangkok Ratchaprasong Hotel 5*
Number of rooms: 333
Official Description (provided by the hotel):
At the Renaissance Bangkok Ratchaprasong Hotel, guests are greeted by a 200 metre exotically landscaped driveway that leads them to our iconic blue glass building. Set back from the hustle and bustle, you're in Bangkok's most vibrant neighbourhood yet secluded in your very own oasis. The hotel is a stone's throw away from Central Chidlom, Central World and Siam Paragon, Bangkok's swankiest malls, and just around the corner from the Chit Lom BTS Station. โรงแรมเรเนซองส์ กรุงเทพฯ ราชประสงค์ยินดีต้อนรับคุณด้วยทางเข้าน้ำตกยาวกว่า 200 เมตรสู่ตัวโรงแรมซึ่งมีความเป็นเอกลักษณ์ด้วยตัวตึกสร้างด้วยกระจกสีน้ำเงิน ใจกลางย่านธุรกิจ และเป็นศูนย์รวมแหล่งช้อปปิ้ง ทั้งห้างสรรพสินค้าเซ็นทรัลชิดลม ห้างสรรพสินค้าเซ็นทรัลเวิลด์ สยามพารากอน และร้านค้าอื่นๆ อีกมากมาย เดินทางสะดวกสบายโดยรถไฟฟ้าบีทีเอสสถานีชิดลม ... more   less 
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Also Known As:
Renaissance Bangkok Ratchaprasong Hotel Bangkok

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