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“Nice stay at Sofitel Sukhumvit” 5 of 5 stars
Review of Sofitel Bangkok Sukhumvit

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Sofitel Bangkok Sukhumvit
5.0 of 5 Hotel   |   189 Sukhumvit Road Soi 13-15 | Klongtoey Nuea, Wattana, Bangkok 10110, Thailand   |  
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Hotel amenities
Special Offer
So relaxing package
Ranked #35 of 764 Hotels in Bangkok
Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Nice stay at Sofitel Sukhumvit”
5 of 5 stars Reviewed October 4, 2013

Enjoyed our stay at Sofitel Sukhumvit, and especially the staffs are so friendly.
Notable mention is Apple at the reception. She made us felt like not leaving.
The only minor objection is the noise from the BTS rails during the day.
Foods at the Breakfast buffet is fantastic.
Keep it up!

Room Tip: Shopping at Robinson and Terminal 21 is just round the corner.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Hotel Manager at Sofitel Bangkok Sukhumvit, responded to this review, October 8, 2013
Dear Gohpengkoon,

Thank you for taking the time to share your feedback regarding your recent stay at the Sofitel Bangkok Sukhumvit.

I am delighted to hear that you enjoyed your stay with us and liked the breakfast buffet we offer. Ms. Apple felt very proud while reading your positive comment regarding the high standard of service provided to you.

Thank you again for your feedback. We are looking forward to welcoming you back very soon to our property.

Sincerely,

Christian Schlegel
Hotel Manager
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1,334 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (245)
Date | Rating
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  • Danish first
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English first
1 review
4 of 5 stars Reviewed October 1, 2013

Staff are extremely courteous. Every level of the staff, the concierge, receptionist, chambermaids, are all cheerful looking and helpful. Room is big, clean and bed comfortable. Breakfast was sumptuous. it was truly a worthwhile experience and value for money. However, hotel should consider giving complimentary higher speed wifi.

Room Tip: Standard room is good enough. Of course high floor will give a better view.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William J, General Manager at Sofitel Bangkok Sukhumvit, responded to this review, April 1, 2014
Dear Annie S,

We sincerely appreciate you taking the time to send us your feedback. It is through feedback such as yours that we are able to maintain the quality of our service.

It was a pleasure to read how much you have enjoyed the well-designed room, the MyBed concept (which provides a good night sleep to all our guests) and the continental breakfast. Your kind words have been passed on to our team and in particular the concierge-, reception- and housekeeping team who made your stay a memorable one. This will certainly motivate them and us all to keep up the good work.

We hope you will give us the opportunity of welcoming you again in Sofitel Bangkok Sukhumvit.

Sincerely,

William Haandrikman
General Manager
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West Palm Beach, Florida
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 30, 2013

I stayed at the new Sofitel Sukhumvit with my son this trip. I am through Bangkok 4 or 5 times per year and watched it going up. The lobby is very nice, quiet and peaceful compared to most hotels in the area. The pool area is lovely with plenty of lounge chairs and great service. The gym is well appointed. The rooms are very nice, new and spacious. The bathroom is compartmentalized with a tiny commode area, if you are large it may be an issue. I bumped my head a few times and I am 5'8, 155lbs. The bedding is great but the beds run on the firm side for a western taste although we slept very well.
The service staff is very attentive and pleasant. I did not try the restaurants but will next time.
Overall very good with a few caveats.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Hotel Manager at Sofitel Bangkok Sukhumvit, responded to this review, October 17, 2013
Dear Mark M,

Thank you for taking the time to share you experience regarding your recent stay with us on Tripadvisor.

I hope your son and you had an enjoyable stay with us during your recent visit. We are glad to hear that you manage to make full use of the hotel facilities. I am sorry to hear that you hurt yourself in the bathroom during your recent stay and that you did not have a chance to dine in our Food and Beverage outlet.

Thank you again for your comment. We look forward to welcome you back at the Sofitel Bangkok Sukhumvit for your next visit to Bangkok.

Sincerely,

Christian Schlegel
Hotel Manager
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Luxembourg City, Luxembourg
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 30, 2013

At par with the best hotels in Asia! Huge and designer coordinated room decor, superb swimming pool. nice rooftop bar, pool bar, restaurant.... well trained staff, super clean rooms, spacious bed and silk-smooth bedsheets (not real silk! just smooth like it!) For€100 a night you can't find a better deal anywhere!
Excellent breakfast in the Premier Launge and in the restaurant downstairs.
Club had great wine selection and also mixed cocktails (all you can drink from 5-7 pm in the Launge).
nearby street offers great souvenir shopping. Aslo go to Terminal 21, the mall nearby, to see how your local american mall is incomparable!

Room Tip: Get the room with the view of the swimming pool and you will also have view of the Bangkok's sky...
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  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Hotel Manager at Sofitel Bangkok Sukhumvit, responded to this review, October 17, 2013
Dear Don_Lorenzo_d_Arabia,

Thank you very much for taking the time to share your experience regarding your recent stay with us on Tripadvisor. It seems like you had a wonderful stay with us during your recent visit.

We are glad to hear that you manage to make full use of the facilities we have to offer. I am delighted to know that you enjoyed the room, the Club Millesime benefits, and the breakfast variety at Club Lounge and Voila.

At Sofitel Bangkok Sukhumvit, our guest comfort and satisfaction is our highest priority.

Thank you again for your lovely review. It will be our pleasure to have another opportunity to show you our gracious hospitality and superb service for which we are known for.

Sincerely,

Christian Schlegel
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tahiti
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 14 cities Reviews in 14 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed September 28, 2013

What a beautiful hotel!
with a lovely staff, very good service,
I stayed 8 days in July 2012 just fiu months after it opened, I had a very pleasant stay, I love the club, as the breakfast is wonderful, the bar offers a beautiful view on the top floor an outdoor terrace for smokers, the restaurant is more intimate,
one regret the particularly long service, a little pricey
but overall i would recommend this hotel in the heart of Sukhumvit

Room Tip: high floor
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Hotel Manager at Sofitel Bangkok Sukhumvit, responded to this review, October 1, 2013
Dear JLM378,

Thank you for taking the time to share your experience on Tripadvisor.

I am delighted to hear that after a year, you still have fond memories of the Sofitel Bangkok Sukhumvit. It seems like you had a memorable stay with us.
I am glad to hear that you enjoyed the Club Millesime, the breakfast and the stunning view of Bangkok city from our L'Appart rooftop bar.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we look forward to welcome you soon.

Sincerely,

Christian Schlegel
Hotel Manager
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 27, 2013 via mobile

I checked in sept n was amazed the manager on duty upgraded me to.suite.very blessed n indeed the room was splendid. Good amenities.good sound system n spacious
Yet tv in room need to tune.the fitting was too high.and.overall the service was good. just a bit of hiccups when i first checked in. some confusion in bathroom but was undone by the housekeeping. The.housekeeping can b improved.overall excellent n i will return
The checkin.staff was efficient n humble..

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Hotel Manager at Sofitel Bangkok Sukhumvit, responded to this review, October 1, 2013
Dear priscillaleong,

Thank you for taking the time to share with us your feedback regarding your recent stay.

I hope you had a wonderful stay at the Sofitel Bangkok Sukhumvit. I would like to apologize for the inconvenience caused during check in. I am sorry to hear that you found the housekeeping needed of improvement.
With your valuable comments, this will help us improve our products and services in order to create a wonderful and memorable experience for every guest.

Thank you again for your feedback. It will be our pleasure to have another opportunity to show you our gracious hospitality and superb service for which we are known for.

Sincerely,

Christian Schlegel
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Bangkok Sukhumvit

Address: 189 Sukhumvit Road Soi 13-15 | Klongtoey Nuea, Wattana, Bangkok 10110, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #35 of 764 Hotels in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Bangkok Sukhumvit 5*
Number of rooms: 345
Official Description (provided by the hotel):
Sofitel Bangkok Sukhumvit is centrally located on Sukhumvit road. It surrounded by major business, shopping and entertainment venues, a short walking distance to Asoke or NaNa BTS (skytrain) and MRT Sukhumvit (subway) stations. The luxurious 5-star Sofitel Bangkok Sukhumvit hotel features a 23-meter (75-foot) outdoor swimming pool, a 24-hour gym and Le SPA with L'Occitane. Along with free Wi-Fi, the hotel also kid friendly, has 24-hour room service and free parking. Sofitel Bangkok Sukhumvit is 2 miles from Lumpinee Boxing Stadium, 2 miles from Jim Thompson House and 3 miles from the Thai National Museum. It is 16 miles from Suvarnabhumi International Airport. The exclusive Le SPA with L’Occitane features a hydrotherapy bath, sauna facilities and relaxing massage services. The hotel also provides a business center, tour desk and laundry services. Sunday brunch, buffet breakfast, lunch and dinner as well as international dishes can be enjoyed at Voilà Sofitel Bangkok Sukhumvit. The stunning rooftop Sofitel Sukhumvit L'Appart French restaurant offers a champagne lounge and beautiful Bangkok views. ... more   less 
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