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“Misinformed at concierge desk!!” 3 of 5 stars
Review of Chatrium Hotel Riverside Bangkok

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Chatrium Hotel Riverside Bangkok
4.5 of 5 Hotel   |   28 Charoenkrung Soi 70 | Bangkholame, Bangkok 10120, Thailand   |  
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Ranked #18 of 766 Hotels in Bangkok
Kolkata (Calcutta), India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Misinformed at concierge desk!!”
3 of 5 stars Reviewed December 29, 2013

View from the room located on 32nd floor was amazing!! We booked room under club lounge category. Cleanliness of the room was 'OK'. Corridors were very dark and narrow. We had to wait min 5-7 minutes for the lift everytime. Breakfast menu was less and space at the river berge restaurant was very less and congested. We're misinformed by the staff at concierge desk for our city and temple tour. We have taken a metered cab to and fro for temple visit which was booked by the hotel staff. But the driver dropped us at temple and then left. Being new to Bangkok we faced a lot to come back to hotel. I can only vouch for the view of Chao Pharya river from the room which was superb!

Room Tip: Higher floor rooms and river view
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  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,245)
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English first
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 29, 2013

Great Hotel staff very efficient. Bar area lacking something but not sure what it is, although drinking area outside you wouldn't want to go outside during the evening due to getting bitten to death, therefore limited inside on seating. Rooms adequately fitted out but on the dark side, eating in the hotel provided a great choice. Hotel could be noisy if a wedding or event was on in the area surrounding the pool. But you would want a room on this side of hotel as the Pagoda was lit up at night and offered excellent views. Traffic always busy in Thailand so you have to be aware to give enough time to get anywhere on time...i.e airport! Would revisit without hesitation.

Room Tip: Ask for view of Pagoda, you wont be disappointed.
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hervey Bay, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 29, 2013

Our clean and spacious 1 bedroom suite overlooks the river and city. As being 1st timers to Bangkok , it can be all a bit daunting at first. Staying at the Chatrium , we felt so at ease as soon as we arrived, as the staff were very helpful and nothing seem to be a problem. The buffet breakfast has lots to offer and my husband looks forward to his freshly made omelette every morning. The shuttle boat leaves frequently from the hotel to the Central Pier , where the skytrain is situated . You can go to all the major shoppping centres, Chatuchak Markets, Patpong Night Markets and other tourist places from this station. The skytrain is safe,clean and easy to figure out as the signs are also in english. At night we enjoy being on our balcony taking in the views of all the boats on the river and the city lights. Its just magical.... Our stay here at the Chatrium is nearly over and we thank you for our pleasant stay. Would recommend highly. PS: Our housekeeper is a gem , very polite and always had a smile for us and our rooms always looked beautiful and we love the touch of the petals on our bed. Thank you very much.

Room Tip: A riverview room is magical..
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 28, 2013

Really big and clean room. Huge breakfast buffet. Part of it reviewed every day so no chance to get bored. Shuttle Boat provided by the hotel to liaise with the "tube" station really reliable and quick.
Enjoyed it very much. The only negative point is that they are building a tower next to the hotel and although the noise does not disturb you in your bedroom, it really does at the swimming pool still the pool is nice just a bit cold in December.

Room Tip: Choose a room with view on the river
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mechelen, Belgium
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 28, 2013 via mobile

When we arrived we first got a room which wasn't so clean and the bathplug did't work. So we went to complain about that. They gave us a new room and did Write our complaints down. the new room was really nice and clean. It was very big room, with a separate livingroom and kitchenette. The riverview was also really nice. The staff was really friendly and helpfull. Just one little minus the breakfast was quite expensive for that amount per person you can eat quite a Good and large dinner in Thailand.

Stayed December 2013, traveled as a couple
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London
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 28, 2013

large rooms, great BKFST buffet, once swimming pool, what else can you wish for?
5 minutes from public transport via river shuttle (good fun). you will be set for your Bangkok discovery!
one thing getting on my nerves, you can wait up to 30 minutes to get a taxi, a real hassle! I can't figure if it's a Bangkok thing or if the hotel management just doesn't care (or incompetent).
anyway, just one of these minor annoying things.
would recommend, definitely.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Stabekk
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 28, 2013

Very nice and modern hotel by the riverside. Friendly and helpful staff, spacious rooms, nice and clean. The breakfast restaurant offered indoor and outdoor seating with beautiful view of the river. Although the breakfast was very crowded at 9 am. The shuttle boat from the hotel takes you to the nearest skytrain station, but the boat should go more frequently.

Room Tip: All rooms were good
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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Additional Information about Chatrium Hotel Riverside Bangkok

Address: 28 Charoenkrung Soi 70 | Bangkholame, Bangkok 10120, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Bangkok
#11 Spa Hotel in Bangkok
#16 Luxury Hotel in Bangkok
#21 Romantic Hotel in Bangkok
#29 Business Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Chatrium Hotel Riverside Bangkok 4.5*
Number of rooms: 396
Official Description (provided by the hotel):
Chatrium Hotel Riverside Bangkok is our multiple award-winning 5-star hotel situated by the legendary Chao Phraya River, offering unparalleled and truly breathtaking views. Unwind in superiorly spacious guestrooms, each with river or cityscape views from the comfort of your bed or private balcony. Drink and dine at any of our six restaurants and bars, including spectacular buffets and Chinese cuisine. Work off the calories in our Fitness Center, relax by the infinity pool or be pampered at Nemita Spa, and when business calls, hold meetings in the function rooms or grand events in the Chatrium Ballroom. Chatrium is born from a passion to deliver uncompromising, warm service and an authentic destination experience. It is something we spread across all of our properties to ensure a remarkable experience that’s genuine, personal and reliable,wherever you decide to stay with us. ... more   less 
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Also Known As:
Chatrium Hotel Bangkok
Bangkok Chatrium Hotel

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