We started our trip to Thailand on 26th April 2013 by staying for two nights at this well positioned hotel. It has to be stated that after eleven and half hour flight plus another hour and half spent in a taxi getting to the hotel, the "smiling Thai" welcome which one reads a lot about on Tripadvisor was well and truly lacking. We had booked a double bed room but were quite abruptly informed by the receptionist that there were none available and we will have to do with twin beds but were offered upgraded on payment of extra monies. After further discussions we were informed that there was a double bedroom available on 8th floor. Having no further option and not wanting to pay any additional monies we accepted the room offered which overlooked the pool, river and the city but had a few shortcomings such as some of the lights were not working, door lock malfunctioning and the overall state of the carpet which either needed a good wash or replacement. These matters were brought to the attention of Director of Rooms the following day. The Director, a real gentleman, was most understanding, apologetic and promised to put things right. Things just improved from here on. Thank you Mr. Napawan!
We completed our holiday in Thailand by returning to Chatrium on 6th May 2013 for further two nights stay and were personally met by Mr. Napawan who checked us in, accompanied us to our room which we had been upgraded to and checked that all was OK. The suite was excellent with beautiful views both at day and night (see photos attached). The restaurant staff are excellent, charming and most welcoming. Our thanks go to them for looking after our needs. The food and beverages available are of excellent quality and standard.
I fully agree with comments made by other reviewers as to location of the hotel which has easy access to the river express services, Sky Train, town bus services and taxis. The availability of 7/11 mini supermarket, which is open 24 hours 7 days per week, within the Chatrium “complex” is an added bonus.
- Official Description (provided by the hotel):
- Chatrium Hotel Riverside Bangkok is our multiple award-winning 5-star hotel situated by the legendary Chao Phraya River, offering unparalleled and truly breathtaking views. Unwind in superiorly spacious guestrooms, each with river or cityscape views from the comfort of your bed or private balcony. Drink and dine at any of our six restaurants and bars, including spectacular buffets and Chinese cuisine. Work off the calories in our Fitness Center, relax by the infinity pool or be pampered at Nemita Spa, and when business calls, hold meetings in the function rooms or grand events in the Chatrium Ballroom. Chatrium is born from a passion to deliver uncompromising, warm service and an authentic destination experience. It is something we spread across all of our properties to ensure a remarkable experience that’s genuine, personal and reliable,wherever you decide to stay with us. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Agoda, Ctrip TA, Odigeo, Hotels.com, Priceline and Jetsetter so you can book your Chatrium Hotel Riverside Bangkok reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Chatrium Hotel Bangkok
- Bangkok Chatrium Hotel