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“BRAND NEW HOTEL-SERVICE APARTMENTS - EMPTY - dont go there...” 3 of 5 stars
Review of The Laurel Suite Hotel

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The Laurel Suite Hotel
3.0 of 5 Hotel   |   21 Soi Ratchawithi 2, Ratchawithi Rd., Samsennai, Phayathai,, Bangkok 10400, Thailand   |  
Hotel amenities
Ranked #495 of 772 Hotels in Bangkok
London
1 review
2 helpful votes 2 helpful votes
“BRAND NEW HOTEL-SERVICE APARTMENTS - EMPTY - dont go there...”
3 of 5 stars Reviewed March 3, 2009

Staying for 4 weeks - leave end March (Business and Leisure)

Nice modern clean hotel-service apartments - the problem is they have not decided if its a service apartment or hotel - theres no service at all...the brochures claims pool side bar and restaurant - there is but they are NOT OPEN AT ALL - when i complained they said it because there as so few guests - apparently 12 !!!!! I've met a few over the last week and they all couldnt wait to leave...the pool closes when it starts to get dark (6.30pm) . The 'apartment' scenario doesnt work well as there is no kitchen to speak of, no microwave or stove/cooker but you do get a sink and very small fridge !! - the 'hotel' scenario as mentioned has no facilities whatsoever. There is a beer garden-restaurant right outside - it doesnt open Sunday and the rest of the week if you eat there (we did twice) you will be the only people there. The manager told us it was built as a possible big-money maker being next to the Hotel - however no guests and therefore no atmosphere or change in menu etc...next door is a coffee house, same story as restaurant built hoping to accomodate 350 tourists...not 12 !!! it also is almost permanently closed...Asking reception to get you a taxi (believe me you will not see/hail one going past this place) falls of deaf ears - ALL staff only speak Thai in a hotel specifically built for Foreign tourists....No one speaks English, Mandarin or French..ONLY Thai !!!! The rooms are quiet and ours was clean and tidy (not surprising as we were the first ever to stay in it - it opened 8 months earlier). Only good point was free wi-fi which worked well, they state you get Cable/Sat Tv - doesnt include any film channels or English channels (except Bloomberg-BBC News) and no facilty to pay-per-view, and no dvd player. Cheap pull-down blinds in bedroom and living area let through light and so difficult top sleep.. The area is a long way from anywhere and is in one of the worst traffic districts to get back to main BK area, expect to pay circa 100bht each way to anywhwere and a good 50 minute journey...This could be a great apartment block - Advise to owners, forget the hotel scenario, re-vamp rooms and rent long term to business persons.........

  • Stayed February 2009, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Additional Information about The Laurel Suite Hotel

Address: 21 Soi Ratchawithi 2, Ratchawithi Rd., Samsennai, Phayathai,, Bangkok 10400, Thailand
Location: Thailand > Bangkok
Amenities:
Business Center with Internet Access Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #495 of 772 Hotels in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Laurel Suite Hotel 3*
Number of rooms: 79
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