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“A resonablily priced hotel in Bangkok” 4 of 5 stars
Review of Novotel Bangkok Fenix Silom

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Novotel Bangkok Fenix Silom
4.0 of 5 Hotel   |   320 Silom Road,Bangrak, Bangkok, Thailand   |  
Hotel amenities
Ranked #197 of 766 Hotels in Bangkok
4.0 of 5 stars 1,011 Reviews
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
“A resonablily priced hotel in Bangkok”
4 of 5 stars Reviewed September 3, 2013

This hotel is located in the heart of Thailand, near to the Cho Phraya River. It's nearby the famous Oriental Hotel in Bangkok! The room rate is not more than US$60 per night, if you are a Accor Heritage Plus member.

In the morning, walk along the main street towards the river, after crossing 3 to 4 small roads, there is a food street selling roadside food. The pig trotle, dry noddle, coffee, etc are very good and also very cheap!

Room Tip: All rooms are air conditioned and same on the floor I'd stayed.
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  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review, September 7, 2013
Dear Lohky,

Thank you for your recent review and for selecting Novotel Bangkok Fenix Silom as your preferred choice of stay in Bangkok.

We are delighted to learn you enjoyed your stay with us and throuroughly appreciated our product & services. i will be sure to convey your positive feedback to the rest of our team.

We thank you once again for your thoughts and look forward to receiving you again upon your next visit to the land of smiles.

Yours Sincerely

Samuel Ashworth
On behalf of the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,011 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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English first
Bentley, NSW
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 3, 2013

We found this place a bit of an oasis in Bangkok. The executive lounge was wonderful and worth the upgrade. Staff were great and very helpful. Nice city views. Luggage storage very handy. Save sweating by catching a cab to the skytrain, but it isn't far if you're not carrying luggage.

Room Tip: Nice pool to chill out of the heat of Bangkok.
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  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review, September 7, 2013
Dear Wilko1022,

Thank you for your recent review and for selecting Novotel Bangkok Fenix Silom as your preferred choice of stay whilst in Bangkok.

We are delighted to hear you found your idylic oasis away from all the hustle & bustle Bangkok's reputation proceeds on and that our friendly & courteous staff attended to each of your request's to ensure your stay was all the more fulfilling.

Thank you once again and we look forward to your returning again soon.

Yours Sincerely

Samuel Ashworth
On behalf of the General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 3, 2013

I have stayed at this hotel a number of times, as an excellent stopover point, when only spending a day or two in Bangkok. I'm sure it would be perfectly fine for longer stays as well. What I like is that it can be easily accessed from both airports using the train / BTS line to Surasak station, which is a 5 minute walk from the hotel. If one has lots of luggage, a taxi ride to the hotel from Surasak station would cost around $2. The total travel time from the airport is around 1 hour, which is quite quick for a city the size of Bangkok.
The rooms are modern and spacious, and the beds are very comfortable. If one wants to splurge, the suite rooms are outstanding, with a luxurious bath, 2 toilets, and lounge.
The breakfasts are among the best I have experienced anywhere, with fresh bakery items, and main dishes made to order.
The hotel is also very close to the night markets, with shopping and many restaurants to choose from until around 2am. There is also a full service 24 hour Foodland supermarket at the night market area.
I will definitely stay here again on future Bangkok stopovers.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review, September 7, 2013
Dear Ashley H,

Thank you for your recent review and for selecting Novotel Bangkok Fenix Silom as your preferred choice of stay whilst in Bangkok.

We very much appreciate your candid feedback and take great satisfaction in observing your positive remarks on your stay with us. Comfortable & spacious rooms, nourishing and plentiful breakfast buffets represent one of many key aspects that lend to guests desiring to return to us upon every return visit.

Thank you once again for your delightful review and we most certainly look forward to receiving you again upon your next visit to the city of angels.

Yours Sincerely

Samuel Ashworth
On behalf of the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2013

I have stayed at this hotel many times and I always recommend others. The staff is very friendly and always helpful. This time I checked in within 5 minutes and I was given free upgrade to. Nice suite room. I prefer this hotel for its price and location. The location is a bit away from shopping districts, I prefer to stay away from crowed of Siam or Sukhumvit. One can of course get there within few min as BTS (Surasak) is only two blocks away. Patpong is 15 min walk. Its good for street food lovers too. Saphan Taskin Pier is 5 min walk if you want to go for Chao Phraya Cruize, which I always do once in my Bangkok Trip. I went to the Irish Pub Jameson/ -5oC bar with a friend and had a good time there. They have pool tables for THB 20 a game, we played 3-4 games but the waitress did not even charge us for that. I used most of the facilities of the hotel Gym, Pool, Sauna, breakfast etc. I would definitely stay here next time and highly recommend others.

Room Tip: I would choose suite room or Superior room.
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review, September 7, 2013
Dear Sagun T,

Thank you for your recent review and for selecting Novotel Bangkok Fenix Silom as your preferred choice of stay whilst in Bangkok.

Were delighted to receive your detailed review regarding your recent stay with us. We endeavour to provide great value for money accomodation without compromising on key service elements. With the intention of building customer loyalty such as yours.

Thank you once again for your review, myself & the team are looking forward to welcoming you back on your next visit to the land of smiles.

Yours Sincerely

Samuel Ashworth
On behalf of the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hua Hin, Thailand
1 review
4 of 5 stars Reviewed August 31, 2013

rooms are moderatly large, very functional, the aircon is very strong , noice insulation is good, location is slightly away from any restaurants, or sightseeing , very good parking, good price value relation

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review, September 1, 2013
Dear Hotelvalue,

Thank you for your review and for selecting Novotel Bangkok Fenix Silom as your preferred choice of stay whilst in Bangkok.

We truly appreciate your value feedback in light of your most recent stay with us. To which we are encouraged to learn you enjoyed the comfort & functionality of the room.

Vast amounts of restaurant & bars are not located directly on our doorstep unfortunately. However within 10-20 minutes walking distance you may find the heart of Silom area with plenty to select from. Mindful of this we hope you will consider returning to us next time.

Thank you once again for your review and we hope to seeing you again soon.

Yours Sincerely

Samuel Ashworth
On behalf of the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road,Bangrak, Bangkok, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#114 Business Hotel in Bangkok
#148 Luxury Hotel in Bangkok
#158 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Number of rooms: 216
Official Description (provided by the hotel):
Novotel Bangkok Fenix Silom is part of the Novotel chain of Hotels. This international four star hotel is located in one of the most vibrant areas of Bangkok. Positioned in an ideal location for both leisure and business travelers, the hotel is only a stone’s throw from the vibrant commercial, shopping, jewelry and entertainment area of Silom, Bangkok’s exciting downtown district. ... more   less 
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Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok

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