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“Great staff and location” 3 of 5 stars
Review of The Promenade Hotel

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The Promenade Hotel
3.0 of 5 Hotel   |   18 Sukhumvit Soi 8,, Bangkok 10110, Thailand   |  
Hotel amenities
Ranked #308 of 764 Hotels in Bangkok
Perth, Australia
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 10 cities Reviews in 10 cities
65 helpful votes 65 helpful votes
“Great staff and location”
3 of 5 stars Reviewed December 10, 2013

I stayed here last minute and checked the room before i checked in. The room looked fine, it did need renovating - i think this maybe happening as i sometimes heard renovation noises. Check in was very fast and efficient - front office staff are very friendly and happy to be helpful. Cleaning staff were also very good. It was good to have opening windows that looked out on the soi below - there was a little bit of noise at night from the bar over the road. There was quite an issue with cockroaches though - we bought a can of spray and continuously sprayed the room - this kept them at bay most of the time. I didnt try breakfast so i cant comment on that. The location was very good in soi 8 - close to skytrain, 7eleven in the soi, lots of cart food. laundry, bars etc etc

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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39 reviews from our community

Traveler rating
    9
    18
    9
    2
    1
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2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Achill
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 5, 2013

Located down one of the nicer Sois in the Nana station area, the hotel seems like it once was very modern but now is a little old fashioned and in need of a renovation. The rooms are spacious, and at least on the top floors have nice big windows with nice views of the park and skyline - but smelled musty and of smoke. The carpet at least needed a good clean, whilst drying a small spill of water the white towel turned black on it's first rub of the carpet. The staff were very friendly and helpful, breakfast was prompt and delicious but American breakfast was just toast and jam, a slice of pineapple, bacon or ham and two eggs cooked as you'd like it.

One fault however was a management decision. Our friend booked two night, but (before he checked in) asked could he cancel the second night as he decided to leave bangkok a day earlier that planned. Although he was staying and paying for the first night, as per agoda cancellation rules, the hotel insisted on charging for the second night. I'm sure with 24 notice they could have easily have rented his room out to other paying guests and spared us 10 minutes of debate on the small print of Agoda and the hotel's cancellation policies.

Room Tip: Ask for higher floors to get a nice view.
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  • Stayed December 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 25, 2013

Fast check in, friendly & courteous staff, comfortable & clean rooms, within walking reach to the restaurants, Nana train station, night life and shopping area. Lot of taxis just outside the hotel. Overall we are very satisfied with our stay.......only one general reservation is that the restaurants area and food need to be improved and one specific reservation is that the Muslim shower is missing in room 802.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 24, 2013

clean rooms and good showers. one of the only places i stayed wifi was working all the time. friendly and helpful staff at the front counter as well as the cleaning staff. rooms a little dated and not the best views however the price reflects that. only stayed one night but would recomend for a clean place with a roof.

Room Tip: if you want a view best ask for one.
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  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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bangkok
1 review
5 of 5 stars Reviewed November 9, 2013

I was told about this hotel by a very good Thai friend of mine.. I must say I love it here, the hotel room is large, airy, with great views across at trees. It has a new TV, Fridge, Telephone and good working Air Con. The room is cleaned and refreshed every day and to a very clean standard. I have paid 500/600 Bt more for a lot less quality!
The hotel is one minutes walk from Nana and ideal for getting around Bangkok. Nina and all the English speaking staff are all super people and out of all the hotels I've stayed at on about 20/25 trips to Bangkok, this has been by far the best value for money. The breakfast is very good and a great start to the day.... I have never left a review on this site before... may tell you how strongly I recommend The Promenard Hotel! Thanks to all the team here. mike ford

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Srichawlazzz, Owner at The Promenade Hotel, responded to this review, November 12, 2013
Dear Mr. Mike,

It was a great pleasure to meet you in person last week. I am glad you have had a wonderful stay in The Promenade. Thank you very much for your lovely comment and I am hoping to see you very soon at The Promenade again. Please let me know a day earlier before you come, I would wish to welcome you and help you create another memorial best stay in Bangkok.

Best Regards,
Nina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2013 via mobile

I went there on October 2013 for business trip all is excellent Very Good Location only 100 meters from bts skytrain 10 min from terminal 21 shopping center nice clean room friendly staff good food value for money

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sebastopol, California, United States
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 11, 2012

Clean, close to train, subway, and the Big C! The Thailand Cultural Center is across the street. The AEON fee free ATM is located in the Big C. There are almost no fee free ATM s in Thailand except the AEON....so comfortable hotel, easy transport, money ATM, salt water pool, Love the Big C for looking around for Anything one might need from food to the forgotten umbrella. Food court downstairs also a plus.

Stayed July 2012, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Promenade Hotel

Address: 18 Sukhumvit Soi 8,, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #308 of 764 Hotels in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Promenade Hotel 3*
Number of rooms: 40
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