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“Clean rooms in good location” 4 of 5 stars
Review of Citadines Sukhumvit 23 Bangkok

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Citadines Sukhumvit 23 Bangkok
3.5 of 5 Hotel   |   37 / 7 Sukhumvit Soi 23, Sukhumvit Road, Klongtoey-Nua, Bangkok 10110, Thailand (Wattana)   |  
Hotel amenities
Ranked #230 of 772 Hotels in Bangkok
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Clean rooms in good location”
4 of 5 stars Reviewed November 17, 2012 via mobile

The rooms are clean with a modern design. Even though the street is busy the rooms are quiet. The Internet speed is ok but if you want faster you have to pay extra.

A short walk to the sky train which is an easy way to travel.

Stayed September 2012, traveled solo
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568 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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English first
Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 22, 2012

Rooms were nice and clean. Toilets were clean too, and had soap/shampoo dispenser. You have to bring your own toothbrush/toothpaste. There's free wifi and alot of channels on the tv with dvd player. The staff is friendly and there's good security as you need the keycard to access the hotel after hours and also need the keycard to use the lift.

The locations is excellent. You're less than 10mins walk away from Asok/Sukhumvit train station, where next to is the new huge shopping mall Terminal 21, where there's good n cheap food at the food court at the top floor.

Outside the hotel is a string of massage places, but probably only a handful (spa looking ones) would be non-R rated. and there's alot of places to eat within walking distance.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Western Australia
Top Contributor
93 reviews 93 reviews
38 hotel reviews
Reviews in 44 cities Reviews in 44 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 12, 2012

We stayed at Citadines Sukhumvit 23 at the start of September 2012 for three nights. In comparison with other areas of Bangkok this is a quiet street and our room was not affected by any road noise. While not a large room, it was very clean and always maintained to a good standard. The staff on the front desk displayed differing levels of English and willingness to give advice, but overall this was ok. A real advantage of this hotel was its proximity to the BTS and the surrounding area where there are a number of dential and medical practices frequented by overseas visitors. It is also close to an exit from the airport expressway but getting back on was more difficult and the BKK traffic could be a problem. For its price, this was a good value hotel and we would stay there again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Shanghai, China
Top Contributor
50 reviews 50 reviews
36 hotel reviews
Reviews in 20 cities Reviews in 20 cities
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed September 10, 2012

I got a special rate for a studio, and having stayed at the Citadines 16 in the past, I wanted to try this location. Overall, very similar room layouts and facilities. Location-wise, it is a 10-15 min walk to Asoke BTS and Terminal 21.

Pros:
* Comfortable double bed, doesn't really move on its coaster wheels as some other reviewers noted
* Good A/C
* Good clean bathroom, ample hot water pressure
* Stable wifi and LAN internet but relatively slow
* Full and clean kichenette
* Good facilities for a boutique hotel: nice small pool on the roof, a gym room with enough equipment, and a laundry room

Cons:
* On my third day there, the bathroom sink developed a huge water leak that proved to be irrepairable! After 2 hours of plumbing work, I was told I had to change rooms. I was given a room on the same floor, which made moving my stuff easy
* The bathroom sink is outside the bathroom, next to the sofa. I don't see the reasoning behind this, as I don't see how they save space like that.

Special note about the staff, as many other reviewers have also commented. The staff service and attitude overall is ok, some of the staff are more pleasant than others. What may seem to others as negative attitude, might be because they are compared against the legendary "Thai-smiled" hotel staff that BKK has plenty of.

  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Tokyo, Japan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2012 via mobile

Staff were friendly and helpful. Location was excellent, food at the Minibar Restuarant was great. Room were clean and very comfortable and the room rate are also suitable. Of course , this hotel is my favorite hotel. Thank you very much.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 16, 2012

I had booked rooms from the previous night to get early check-in. However, the hotel staff allotted rooms to me after 12.00 pm and I was charged for the previous night as well.
Staff is rude and was on personal phones in spite of we standing there.

Rooms are good and have latest amenities. House keeping services not available throughout the day. In all good for stay but don't expect services.

Room Tip: Studio rooms are better than others.
See more room tips
  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
australia
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 15, 2012

Thank you for the staff at Citadines, Sorry for leaving a mess, thats what 3 guys will do!

Firstly, the service here was fantastic, my wifi signal was strong but not connecting, so I called and within minutes they had brought up a modem, still didnt solve the problem for a while but it eventually worked.
The room itself was very neat, air cons worked very well, we had two! the toilets were ultra modern, the showers, and the kitchen was great!!

The pub downstairs was pretty good, the rooms were very clean, and the cleaning staff did a fantastic job, we had a bit of a party in our room, we had a 2bdr.and left a lot of empty bottles, which we were going to clean up ourselves, but were beaten to it.

The only negative, pool was a bit bland, the view is pretty bad, or lack of, but not much they can do about it. I believe the walk in rate for a studio room was 1965 baht. Our 2 bdr was approx 5700 baht at almost 3 times per price, we could have had almost 3 single rooms, but I guess thats what you pay for convenience.

Thank you CItadines

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Citadines Sukhumvit 23 Bangkok

Address: 37 / 7 Sukhumvit Soi 23, Sukhumvit Road, Klongtoey-Nua, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Wattana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#151 Business Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citadines Sukhumvit 23 Bangkok 3.5*
Number of rooms: 138
Official Description (provided by the hotel):
Citadines Sukhumvit 23 Bangkok offers international travelers the comforts of an urban city apartment. A wide array of popular shopping and entertainment outlets, local and international restaurants, museums and theatres are in the immediate vicinity or just a short drive away. All 138 apartments are very comfortable and have all modern amenities, a fully equipped kitchen and home entertainment system with cable TV. ... more   less 
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Also Known As:
Citadines Sukhumvit 23 Bangkok Hotel Bangkok
Citadines Hotel Bangkok

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