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“A tour group hotel” 2 of 5 stars
Review of ibis Bangkok Sathorn

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ibis Bangkok Sathorn
3.0 of 5 Hotel   |   29/9 Soi Ngam Duphli, Rama IV Rd. | Sathon, Bangkok 10120, Thailand   |  
Hotel amenities
Ranked #248 of 765 Hotels in Bangkok
Pattaya, Thailand
Top Contributor
64 reviews 64 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
37 helpful votes 37 helpful votes
“A tour group hotel”
2 of 5 stars Reviewed November 13, 2013

The hotel is small and adequate but just barely. The rooms are quite small the bathroom is even smaller in fact the smallest i have seen in 20 years of traveling in and out of Thailand. To many tourist groups makeing a lot of noise . If your looking for a quite peaceful night this is not the hotel.
And no room service.

Room Tip: No hot water after 11am
See more room tips
  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oruma S, Manager at ibis Bangkok Sathorn, responded to this review, November 30, 2013
Dear JESSVANPELT,
Thank you for taking the time to tell us about your experience at the Ibis Bangkok Sathorn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

Best regards,
Ornuma Sawangjaeng
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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732 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Kuala Lumpur
1 review
5 of 5 stars Reviewed October 26, 2013 via mobile

The hotel is a non smoking premise...although I am a non smoker but for once in my
Iife I fell in love with the soothing smoke free smell while walking to my room from the elevator. Staff are greatly courteous. Always preferred to take the tuktuk or skytrain because taxi always demands for a tip, which i feel is a shameful thing to do, please do not pollute the Thai culture.

Stayed October 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oruma S, Manager at ibis Bangkok Sathorn, responded to this review, November 13, 2013
Dear Ryaen T,

Thank you for your valuable feedback. We will share your feedback with the team, to motivate them to contiuously improve in the quality of services.
All of us at the ibis Bangkok Sathorn look forward to your next stay with us.

Best regards,
Ornuma SAWANGJAENG
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 24, 2013

This is not a review of the hotel, but of the hotel's restaurant where the lunch buffet is served.
This buffet is the best value we have ever experienced. Only 199 Baht for a wide variety of foods: Thai and Western, fish, beef, pork; rice, noodles, potatoes; pizza, sushi, different desserts, soup, fruit, real coffee, ice cream etc. Eat as much as you want for as long as you want in a relaxed atmosphere with extremely polite staff giving very efficient service. No hassle with tips or service charges. 199 Baht!!! This is absolutely unbelievable value. Six stars.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oruma S, Manager at ibis Bangkok Sathorn, responded to this review, November 13, 2013
Dear DonDan666,
We are happy to hear you enjoyed the Lunch buffet and the service delivered to you met your expectation.
Thank you again to rate us, ibis Bangkok Sathorn as a six stars.
We are looking forward to welcome you back in the ibis Bangkok Sathorn in the near future.

Best regards,
Ornuma SAWANGJAENG
Hotel Manager
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Mayo, Ireland
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 20, 2013

Nice hotel very very nice staff, however, rooms are very small and basic. I know from experience that you can get better rooms for the same price. The only thing that would bring me back would be the staff they were excellent very friendly courteous and of course the famous Thai Smile!!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oruma S, Manager at ibis Bangkok Sathorn, responded to this review, November 13, 2013
Dear HughCondron,

It’s our pleasure to read your positive review of our hotel and the team members.
It is great to know that you will be our future returning guest.
Your review will be shared with all the team members as a form of encouragement for them to
continuously improve on their quality of service.
We look forward to welcoming you back at the ibis Bangkok Sathorn in the near future.

Best regards,
Ornuma SAWANGJAENG
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 20, 2013

Expect what you expect from a budget hotel, with a good location not that far from some of those 'Bangkok' attractions. Room was of moderate size but well arranged and a bathroom with just enough size to accommodate the shower and WC. Nothing to mention about the services (since I sparely used any of them but was lucky to have a 7/11 store right near by) though the check-in and check-outs were quite easy. Even the budgetary smile and budgetary response from the front desk will remind you from the beginning that you are in a budget hotel!! Good for an overnight stay.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oruma S, Manager at ibis Bangkok Sathorn, responded to this review, November 13, 2013
Dear SujeshN,

Thank you for your valuable feedback. We are delighted to hear that you enjoyed your stay and the hotel’s convenient location.
We will be sharing your review to all team members as a form of encouragement to motivate them to strive further.

All of us at the ibis Bangkok Sathorn look forward to your next stay with us.

Best regards,
Ornuma SAWANGJAENG
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis Bangkok Sathorn

Address: 29/9 Soi Ngam Duphli, Rama IV Rd. | Sathon, Bangkok 10120, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#47 Best Value Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Bangkok Sathorn 3*
Number of rooms: 213
Official Description (provided by the hotel):
The unique character of the IBIS Sathorn Bangkok matches the colourful personality of Bangkok. Young and modern yet also warm and inviting. Right in the heart of Sathorn business district and close to subway (MRT Lumpini) and skytrain (BTS Chong Nongsi) stations. Shopping, sightseeing, clubbing, it is all right here. 213 modern rooms, all equipped with WiFi Internet. Snacks and drinks available day or night. Warm smiles at the reception. With one step through the door, you will immediately feel at home.IBIS Sathorn Bangkok has got everything you need, and at the best value! ... more   less 
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Also Known As:
Hotel Accor Sathorn Bangkok

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