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“Satisfy stay” 4 of 5 stars
Review of Grande Centre Point Hotel Ratchadamri

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Grande Centre Point Hotel Ratchadamri
4.5 of 5 Hotel   |   153 / 2 Soi Mahatlek Luang 1, Ratchadamri Road, Bangkok 10330, Thailand   |  
Hotel amenities
Ranked #80 of 764 Hotels in Bangkok
4.5 of 5 stars 940 Reviews
Bangkok, Thailand
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“Satisfy stay”
4 of 5 stars Reviewed April 10, 2014

Slow check-in, we arrived earlier around 12 noon and waited for long time for checking in. We asked the staffs if we can go to the 8th floor lounge to chill while waiting, they said can, but on one ever offered us help to use their keycard to access to the lounge. So we are just sitting there and wasting time. Room is good but again it reflects what the price paid.

What I likes:
Swimming pool is very spacious and nice
Fully functional gym room
Wide selection of breakfast
Location

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, April 18, 2014
Thank you for your kind recommendation.Your kind recommendation are very appreciated,
I will bring your suggestion to rectify our hotel also discuss with Front Office Manager to review about the service, Also share your comment to our all staffs in order to enhance them to try harder to improve and to make your next stay with us as much enjoyable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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940 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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doncaster
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 8, 2014

I have stayed at this hotel many times and just keep coming back for the simple reason of the standard of this hotel, it's location close to Ratchadamri BTS and it's walking distance to One World shopping centre. The swimming pool is very good ASIs the steam room and sauna located in the changing rooms ( separate make and female sauna , steam room and hot tub) .

The rooms are really comfortable with large bathrooms and soft beds . The only negative is that the breakfast room has no windows so seems quite a different standard than the rest of the hotel.

This is the sort of hotel you could bring family and know that they would be impressed and treated well.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, April 9, 2014
I am glad to heard that you are enjoy to stay with us.We are looking forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Top Contributor
61 reviews 61 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 7, 2014

I was fortunate to win 3 nights at the Grand Centre Point as part of an overall holiday. The room was excellent on the 32nd floor. The staff were friendly and very kind. The whole lay-out is very suave and classy. Personally I found the hotel to be in a fantastic location and readily available for shopping in Bangkok.

On our last night we were informed that the restaurant did not serve alcohol. This is not a deal breaker however we would have liked to have a glass of wine or a beer with our dinner after the day of walking/shopping.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, April 9, 2014
Thank you very much for your kind support to Grande Centre Point Hotel Ratchadamri. I am very glad to heard that you appreciated with our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kristiansand, Norway
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 6, 2014 via mobile

I stayed at this hotel for three days with my girlfriend. We arrived the hotel early (around 9:30) but were told the room would be ready for us at 10:30 which we thought was great. However the wait in the lobby turned out to be two hours, not one as promised, but having arrived so early I can't really complain about that.
Once in the room, the first thing we noticed was that the room had two single beds not the one king size we had booked. In the lobby I was promised that the bed would be changed at once.
Back in the room we were still waiting for the luggage to turn up. After a long travel to get to Bangkok I really felt like I could do with a shower, but it took not less than three calls to the front desk before the luggage finally turned up, more than one hour after we got to the room. At this point there was no sign of the new bed, however it was in place when we returned to the room in the afternoon.
The room itself was ok, but the bathroom in particular does not match that of some of the other five star hotels I have stayed in in Bangkok.
The pool area is nice, with plenty of space, so is the library and rec area located on the same floor. I was however surprised to be told that we could not purchase a beer by the pool, only soft drinks.
We did not eat any meals at the hotel.
The location of the hotel is great, with plenty of shopping and restaurants within walking distance.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, April 9, 2014
Thank you for your kind recommendation.Your kind recommendation are very appreciated,
I will bring your suggestion to rectify our hotel also discuss with Front Office Manager and Housekeeping Manager to review about the Assign Room process to clearify that room condition will be correct with guest reservation, Also I will share your comment to our all staffs in order to enhance them to try harder to improve and to make your next stay with us as much enjoyable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Koh Samui
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 31, 2014

You know what they say, "Location, Location, Location", and Grande Centre Point certainly has it.

Just 5-10 mins walking distance to Central World & Siam Paragon shopping malls and a further 5-10 minutes to MBK, Pratunam & Panthip Plaza. There's also a Big C (supermarket) opposite Central, where you can pick up any necessities and a BTS station to get to anywhere else in BKK you desire just a few minutes away.

Having stayed at many hotels in Bangkok over the years, from budget 300 THB rooms off of Khao San to 20,000 THB at the Mandarin Oriental, I have to say that Grande Centre Point ranks in my top 5.

For the location, the service and quality of the rooms the price was pretty amazing at just 2,800 THB a night (booked via a online booking site). On arrival the staff immediately take care of your bags, you're offered a drink while your waiting for the reception staff to sort everything out and I was upgraded from a Deluxe to a Suite.

You'll come to find the good service doesn't end there. There's a dedicated cleaning crew for each floor so using the rather sophisticated electronic do not disturb/make up my room sign, you can pretty much choose when you want your room to be cleaned. And its expertly done at that with all toiletries and water replenished. There's free tea and coffee in the lobby. The lobby staff are excellent at recommending restaurants and hailing taxis for you and even when you are leaving they'll take care of your luggage in a secure room after checking out.

The rooms are large and immaculately cleaned, the air conditioning perfectly distributed, we had a huge bathroom a selection of toiletries, a kitchenette with washing machine (very handy indeed!), a walk-in wardrobe, large safe that fit my 17" laptop in and a fantastic view of the pool and the city.

The gym downstairs is very well equipped and towels are hand out and water is available, the pool is massive with a jucuzzi and the spa facilities are very good. The food at the restaurant attached, which we ate in one evening for dinner was very good indeed.

Overall, a very memorable stay and it's definitely a place i'll come back to.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, April 1, 2014
I am glad to heard that you are enjoy to stay with us.We are looking forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
50 reviews 50 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed March 30, 2014

If like me you're a longer term traveller, the washing machine in your room is a Godsend as it can be surprisingly difficult to get washing done in Bangkok. If you're after accommodation with great facilities such as an excellent gym and spa and big, spacious rooms with decent WiFi, then this is the place for you. If you want something slightly more intimate and with a bit of charm, then this might not be what you're looking for. The staff are perfectly polite but it's hard to offer a personal touch when they have to cater for so many guests.

Room Tip: All the rooms are spacious and well equipped.
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, April 1, 2014
Thank you for your kind recommendation.Your kind recommendation are very appreciated,
I will bring your suggestion to rectify our hotel also discuss with Housekeeping Manager to review about the Waching Machine instructions, Also share your comment to our all staffs in order to enhance them to try harder to improve and to make your next stay with us as much enjoyable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 29, 2014

The hotel's surrounding is nice and quiet as it is about 50m away from main road and traffic - nice! It is about 10 minutes walk to Four Face Buddha and World Center shopping areas, and about 20 minutes walk to Siam Paragon. This two combinations made it a hotel at ideal location.

The hotel staff are friendly and always willing to help. One of them was making personal effort to get me a reliable and reasonable priced hire car to go Damnoen Saduak Floating Market. The hotel room is spacious and clean, and for the first time I have a washing machine + dryer in the room! The kitchen in my quite room is also equipped with very high quality equipment and appliances. The hotel lobby is really nice, with plenty of comfortable sofa and free latte, mocha etc from the coffee machine.

The hotel can still improve by adding more variations to the breakfast (which hardly changes from day to day) and put in more staff with better English :)

Room Tip: Get a room facing the green turf club.
See more room tips
  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, March 30, 2014
Thank you for your kind recommendation.Your kind recommendation are very appreciated,
I will bring your suggestion to rectify our hotel also discuss with Chef to improve the Breakfast Menu, also share your comment to our all staffs in order to enhance them to try harder to improve and to make your next stay with us as much enjoyable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grande Centre Point Hotel Ratchadamri

Address: 153 / 2 Soi Mahatlek Luang 1, Ratchadamri Road, Bangkok 10330, Thailand
Location: Thailand > Bangkok
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#44 Spa Hotel in Bangkok
#54 Family Hotel in Bangkok
#70 Luxury Hotel in Bangkok
#72 Romantic Hotel in Bangkok
#74 Business Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grande Centre Point Hotel Ratchadamri 4.5*
Number of rooms: 277
Official Description (provided by the hotel):
Grande Centre Point Hotel RatchadamriParadise amid the City of Angels Savour a heavenly stay in an urban paradise where sophisticated, world-class facilities meet heartfelt service. Grande Centre Point Hotel Ratchadamri is a refined oasis in the heart of Bangkok. The hotel is just minutes away from the central shopping district of Ratchadamri. Its location offers easy access to local landmarks, diverse entertainment and fine dining options – from the upscale Siam Paragon and CentralWorld designer malls to inexpensive bargains at the ManeeyaCenter, Amarin Plaza and President Tower Arcade. The city’s pulse beats just moments from Grande Centre Point Hotel Ratchadamri. ... more   less 
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Also Known As:
Grande Centre Point Hotel And Residence Ratchadamri
Grande Centre Point Bangkok

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