I booked this hotel looking at the reviews on Tripadvisor, which I have been doing since last so many years. But this time it was an utter dissatisfaction. I moved to this hotel after I was disappointed with the rooms at their other hotel at Thonglor. They guy over there convinced me that this is a better hotel. On my first day I noticed that the bathroom door had a few pointed wooden chips come out and it could hurt someone. I informed the same to housekeeping lady and she told me that she will inform this to the front desk.
Everything was going good for my first 3 days of stay. Suddenly, one morning one of the wooden chips pierced a finger of my leg and it started bleeding. I had no option but to use the hand towel lying in the bathroom to press the spot from where it was bleeding. Had I walked inside the room the entire floor would have blood stains and hence, I preferred to use a hand towel in the bathroom to stop the blood. I informed the same to one of the boys at the lobby since I could not find the main staff and I left the hotel for some work.
On my return, I was surprised that the Manager (his name is Win) handed me a written notice that I damaged the hand towel (which had a couple of blood spots) and asked me to pay 200 Baht for the same. He was not bothered that I was bleeding because of their careless attitude and didn't even check with me if I was Ok. Instead, he was more concerned for the damage of a completely worn out hand towel and charged me 200 Baht (approx $7). He also threatened me that he has my credit card and he can even retrieve more money from it than 200 Baht so better I agree to pay at that moment itself. I didn't want to get into an issue and I agreed to pay. I have never seen any of the hotel staff ever threaten their guest, this was the first time.
What caught my attentions was the written notice that he had handed over to me. The back side of the notice had a print of some guest's booking confirmation and it had all the sensitive details about that guest's credit card including complete credit card number, expiry date, CVV number and the full name. That means the hotel is storing guests entire credit card details inside their computers without the knowledge of the guest........EXTREMELY DANGEROUS. They reused the back side of this paper that had all credit card details to print the notice. Who all have stayed at this hotel, will never know how many hands have exchanged their sensitive credit card details. Please think......are you or your credit card safe with this hotel before you book to stay at this place.
As a proof of what I am writing here, I have attached the pictures of the notice as well the back side of the notice which has the booking information of some other guest including the entire credit card details. The masked numbers you see are done by me and not by hotel....I have masked them so that the credit card can't be misused.
You have everything in front of you in black and white. Please note, it is mandatory for this hotel to capture your credit card so there is no escape. They store your credit card details inside their personal computers.........ARE YOU SAFE?
- Official Description (provided by the hotel):
- Salil Hotel Sukhumvit Soi 8 is a small boutique accommodation with Thai-colonial architecture. The hotel is centrally located in Sukhumvit Soi 8, only 2 minutes by Golf Cart to the Nana BTS Sky Train station. All main business districts, shopping centers, restaurants and tourist attractions are in very close proximity. The Suvarnbhumi international airport is only 30 minutes away. The 30 luxurious rooms are beautifully decorated in Thai-Colonial style which provides you with the ultimate bygone era in Thailand experience. The 25 sqm Superior rooms and 35 sqm Deluxe rooms are fully furnished and equipped with deluxe amenities. The hotel provides free wifi internet and free shuttle service to/from Nana BTS Sky Train Station 24 hours. Thus, Salil Hotel is suitable for both the business and leisure travelers ... more less
- Reservation Options:
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- Also Known As:
- Salil Hotel Bangkok