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“A Home away from Home - in Taipei!” 5 of 5 stars
Review of Ambience Hotel

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Ambience Hotel
3.5 of 5 Hotel   |   No.64 Section 1, Chang'an East Road, Taipei 104, Taiwan   |  
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Ranked #4 of 446 Hotels in Taipei
4.5 of 5 stars 522 Reviews
Singapore, Singapore
2 reviews
7 helpful votes 7 helpful votes
“A Home away from Home - in Taipei!”
5 of 5 stars Reviewed March 7, 2014

Three months ago since our last holiday and we are back in Taipei...one of the reasons being the memorable stay in Ambience Hotel.

Evident from the fellow reviewers, the Ambience Team were immaculate in their service attitude and the cleanliness of the entire hotel just add points to it. During this recent stay (27Feb14 - 05Mar14), we noticed some new faces (Joanne & Vivian) in the Team and given some time, we are confident that they will also be ambassadors of the "Ambience Spirit".

To mentioned some Team members (Ben, Gio, Yao, Mark & Sean) led by Daniel and Allen, they have gone the extra mile to make our stay an enjoyable and comfortable one.

Have to agree with a fellow reviewer that you do not have to pay more for comfort. Book a stay at Ambience Hotel to experience for yourself and you will know what we mean.

Would like to thank an unsung heroine, Ms. Chew Rong, the chambermaid who is ever so accomodating to allow us have sufficient undisturbed sleep (put up the DND sign on the door) until 2pm follwing our partying the night before. This is unlike my many stays in 5-star hotels whereby the housekeeping team will knock on your door to wake you up.
We happened to meet up with the bubbly unsung heroine to thank her personally.

If you have no plans during your stay in Taipei, am sure the Ambience Team will be able to fill up your itinerary...day by day, depending on your needs.

Room Tip: Corner rooms on High Floor - to have a glimpse of the 101!
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allen7382, Supervisor at Ambience Hotel, responded to this review, March 10, 2014
Dear Mr.Eddie,

We would like to thank you for such a positive review of our hotel and for sharing your experience with everyone!
Thank you for supporting our team, we will forward your experience to everyone in the hotel and I will pass your good comment to our staff.

We truly hope our honest and warmest customer service could make you feel like staying at home.

We are so happy that you enjoyed your stay with us and look forward to serving you again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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522 reviews from our community

Traveler rating
    322
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    35
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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  • Chinese (Simplified) first
  • English first
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English first
Sydney
Top Contributor
113 reviews 113 reviews
80 hotel reviews
Reviews in 84 cities Reviews in 84 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed February 27, 2014 via mobile

Consistently good hotel and features a wide range of breakfast items that are refilled regularly. Staff friendly and most obliging. Everything worked well (including wifi). This is about 5 min walk from the Evergreen Laurel Hotel - bus stop for the 5201 airport bus (costs TWD150). This stop is one of the last for the airport to city run - so you may spend an extra half hour driving around and around - only to be dropped off a slightly further walking distance to earlier stops. The run to the airport is more rapid.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YuDaHuang, Supervisor at Ambience Hotel, responded to this review, March 1, 2014
Dear Valued Guest,

Thank you for taking the time to write a review after your recent stay at Ambience Hotel.
It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks.
I trust that we will have the opportunity to welcome you back to Ambience Hotel in the future.Thank you!

Yours Faithfully
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 17, 2014

We had a great time recently in hotel Ambience. Everyone is friendly, professional, smiley. Our room (elite double I think) was very tastefully decorated and the bathroom was really amazing! I am considering to decorate my bathroom at home with the same style! Breakfast had a lot of variety and even a violinist ! I will definitely recommend it !

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allen7382, Supervisor at Ambience Hotel, responded to this review, February 20, 2014
Dear Valued Guest,

Thank you so much for choosing Ambience Hotel and giving us your feedback for further improvement of our service and facilities.

It is the best reward for us to receive such generous and kind compliments from our guest. Your comments have been shared with the entire team and shall go a long way to motivate them to continue to deliver a high level of service.

We are so happy that you enjoyed your stay with us and look forward to serving you again in the near future!

Yours Faithfully,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 17, 2014

We booked Ambience on the strength of tripadvisor reviews and wasn't disappointed. The staff were unfailingly friendly and helpful, the room was clean, the linens comfy, the design simple and nice. Great amenities and fabulous tub for soaking, violin in the morning at breakfast really a wonderful surprise. The only thing I'd advise people is to make sure you are careful when going the first time via MRT -- the best stop to get off at is Songjiang Nanjing Lu, not Shandao Temple as the hotel had at first advised by email. The former is much closer. I wasn't in love with the breakfast foods, but frankly everything else (free on-demand movies!) was more than perfect.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YuDaHuang, Supervisor at Ambience Hotel, responded to this review, February 17, 2014
Dear Valued Guest,

Thank you so much for taking the time to write such a detailed review after your stay at Ambience Hotel. I am very happy to know you enjoyed our service and appreciate for the overall positive rating for the hotel.
It is the best reward for us to receive such generous and kind compliments from our guest. Your comments have been shared with the entire team and shall go a long way to motivate them to continue to deliver a high level of service.
Thank you once again for your compliments and we hope to welcome you back to Ambience Hotel very soon!

Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed February 14, 2014

Everything in the hotel was perfect. The room was spacious, the bed comfortable and the bathroom modern. The breakfast buffet was generous and considering that we stayed 7 nights, we appreciated that there were a few different items everyday. The staff went above and beyond in their efforts to help with our requests and made us feel welcome every time we walked in the door. The walk to the nearest metro station is about a 10 minute brisk walk. We never found this to be inconvenient.
There are a number of good restaurants nearby. One in particular, recommended by the hotel staff (they often order meals from there) was exceptionally good.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allen7382, Supervisor at Ambience Hotel, responded to this review, February 16, 2014
Dear Valued Guest,

Thank you for taking the time to write a review after your recent stay with us!
We are very happy to hear that your first time experience with Ambience Hotel was very good!

Hope next time you can spend more free time in Taiwan, we look forward to welcoming you back in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Daegu, South Korea
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 14, 2014

I loved staying here. I was in Taipei with my best friend, and everything was great. There was so much attention to detail that my stay was restful. The amenities were better than those I've had in higher ranked hotels. The afternoon tea available in the lobby was a nice perk, breakfast buffet was delicious, and beds were comfortable. Of course, the service was great.

The only reason I didn't give it 5 stars is because of it's location - it's not a complete inconvenience, but it wasn't exactly a prime location - and the size of the room, which was on the cozier side. Nonetheless, these were negligible given the overall experience.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allen7382, Supervisor at Ambience Hotel, responded to this review, February 14, 2014
Dear Valued Guest,

Thank you so much for taking your time to share such wonderful comments on TripAdvisor.We are glad to know that your journey was pleasant, and you were enjoyed your stay with us.

Thank you once again for your compliments and should you have any further suggestion or inquiry, please do not hesitate to contact us. We look forward to welcoming you back on your future visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cebu City, Philippines
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 10, 2014

Everything in the hotel was just what i needed. It has a great location since it is surrounded by many restaurants and convenience stores. The room was clean and felt very homey. Food was also good and very well-prepared. The staff were also very helpful and efficient. The manager named Daniel was very accommodating and he was very approachable every time i needed something. I really got what i paid for.. and even more! I'd definitely stay in this hotel again.

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YuDaHuang, Supervisor at Ambience Hotel, responded to this review, February 11, 2014
Dear Valued Guest,

I appreciate you choosing Ambience Hotel as your holiday destination and I'm delighted to read that you felt the personal touch of our service during your stay.
I have passed along your comment to our manger Daniel as well as our entire Front Office team who work together to deliver warm, friendly and professional service to our guests.
We sincerely appreciate your encouragements and feedback so that we may provide even greater comfort and enjoyment to our guests in the future.
Thank you once again for staying with us and we look forward to welcoming you back again in the near future!

Yours faithfully
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ambience Hotel

Address: No.64 Section 1, Chang'an East Road, Taipei 104, Taiwan
Phone Number:
Location: Taiwan > Taipei
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #4 of 446 Hotels in Taipei
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ambience Hotel 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
As the most anticipated project combining the visionary talents of famous Taiwanese architect Wei Ming Lee and designer Ted Su, led by an ambitious and dynamic team of hospitality professionals, Ambience Hotel is the first offbeat and contemporary boutique hotel designed to breathe style and excitement into Taiwan’s capital city.Ambience Hotel’s 60 avant-garde guestrooms and suites feature a unique décor blend of polished steel, glass, white granite and calf-skin leather upholstery. Completed with free high speed wireless internet access, Video-on-Demand movie system, and luxurious Botanicus bath and body products, Ambience Hotel provides the service and amenities of a luxury hotel within a strikingly modern yet intimate environment.Combining comfort, functionality, and cutting edge design, Ambience Hotel is the ideal place to stay for business and pleasure in Taipei. ... more   less 
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