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“A great place to stay” 5 of 5 stars
Review of Ambience Hotel

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Ambience Hotel
3.5 of 5 Hotel   |   No.64 Section 1, Chang'an East Road, Taipei 104, Taiwan   |  
Hotel website
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Hotel amenities
Special Rate
Free room upgrade
Ranked #3 of 446 Hotels in Taipei
Okinawa, Japan
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
“A great place to stay”
5 of 5 stars Reviewed January 4, 2014

We stayed there recently with a family of 5, (our kids are 3,5,and11) and had a great experience! The front desk was so helpful in helping us get around. They made sure our taxi's knew where we wanted to go, gave us little hints on what to do in areas we were going to and ideas for the rainy days. They greeted us every AM for breakfast and accommodated our requests for additional room items and brought in and set up a DVD player for my children. They even made sure we had umbrellas as we headed out in the rain! The hotel is clean and welcoming, the breakfast was a good variety of different foods and we really appreciated the water and chips in the room after a long day. The rooms come with everything you would need for a stay in Taiwan. I highly recommend Ambience hotel for your stay in Taipei.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YuDaHuang, Supervisor at Ambience Hotel, responded to this review, January 12, 2014
Dear Mr./Ms.Tara D,

Thank you for choosing Ambience Hotel.

We sincerely appreciate your encouragements and feedback. It is always a pleasure to receive such rewarding compliments and your support has been shared with all the departments.

Thank you once again for your compliments and should you have any further suggestion or inquiry, please do not hesitate to contact us. We look forward to welcoming you back on your future visit.

Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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513 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Surabaya, Indonesia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 2, 2014

The staffs services are amazing!! They helped us in everything we need specially Mr. Liu n Ben, my son left his mobile phone in a taxi that we dont know any information about but Thanks to the amazing Ben, he found the mobile!! The cleanliness is undoubt, the lady who cleans the room also very friendly and make sure we get everything we needed. The breakfast is lovely, there's a very talented violin player performing and they have free snack on lunch time. I really love the white modern clean interior. Fast Internet speed. Will definitely come back when we visit Taiwan again. Highly recommended !!!

Room Tip: Choose the corner room to get double view and you can enjoy your bath there
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YuDaHuang, Supervisor at Ambience Hotel, responded to this review, January 4, 2014
Dear Ms. Sovia W,

I appreciate you choosing Ambience Hotel as your holiday destination and I'm delighted to read that you felt the personal touch of our service during your stay. I have passed along your comment to Ben and Mr.Liu as well as our entire team who work together to deliver warm, friendly and professional service to our guests.

Thank you once again for staying with us and we look forward to welcoming your family back again in the near future!

Yours faithfully
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 31, 2013

My partner and I stayed 3 nights in July 2013, and wished we'd booked for longer!

A very modern hotel with clean lines and simple white colours - the rooms and lobby are clean, fresh, and welcoming. From the hand-made complimentary soap, to art installations in the lobby, to the food selection, this hotel gave us lots of little surprises to be happy about.

Two particular highlights are the staff and food. Staff were very warm, helpful, and cute (!). The buffet breakfast certainly surpassed my expectations given it's small size - great selection and tasty. The always-available espresso/drinks machine churns out fairly good drinks, and there's always an assortment of great snacks during afternoon tea-time.

The only downside is the location. While there are lots of great restaurants and things to do nearby, the closest metro station is a good 10-15 min brisk walk. If it were any closer, the price would definitely be more than the 106CAD nightly we paid.

Worth a stay, if you have rides.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YuDaHuang, Supervisor at Ambience Hotel, responded to this review, January 2, 2014
Dear Mr./Ms. krntsng,

Thank you so much for taking the time to write such a detailed review after your stay at Ambience Hotel. I am very happy to know you enjoyed our service and appreciate for the overall positive rating for the hotel.

It is the best reward for us to receive such generous and kind compliments from our guest. Your comments have been shared with the entire team and shall go a long way to motivate them to continue to deliver a high level of service.

Thank you once again for your compliments and we hope to welcome you back to Ambience Hotel very soon!

Yours sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
singapore
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 30, 2013

Amazing service staff who was always on the lookout and ready to assist even before we asked. This included volunteering to get cabs for us, giving hand warmer pack to my kids, offering travel instructions, etc.

Room was compact but comfortable and modern. Breakfast was above average. Had a very pleasant stay.

Stayed December 2013, traveled with family
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YuDaHuang, Supervisor at Ambience Hotel, responded to this review, December 31, 2013
Dear Mr./Ms.chengann,

On behalf of Ambience Hotel, I would like to thank you for such a positive review of our hotel and for sharing your experience with fellow views on TripAdvisor. We are so happy that you enjoyed your stay with us and look forward to serving you again in the near future!

Yours Faithfully
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2013 via mobile

We were in Taipei to join a marathon and stay at Ambience Hotel for 4 nights. Our accommodation in Ambience Hotel was an unforgettable memory. Thumb up for the room cleanness, the mouth-watering buffet breakfast, friendly hotel staff, fast internet speed etc. We wish to express our heartiest appreciation to the hotel receptionists, Mark and Tao who prepared breakfast for us in early morning before our marathon. We were touched with their service and encouragement.

Stayed December 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YuDaHuang, Supervisor at Ambience Hotel, responded to this review, December 27, 2013
Dear Mr./Ms. asientan,
We are humbled by your high praise and thank you for taking the time to share your comments from your recent stay with us at Ambience Hotel.

I was truly delighted that we exceeded your expectations, especially with regards to our excellent service extended by our team members. Our aim is to deliver the best possible service to our guests and we are glad that you fully enjoyed your accommodation along with everything else we offered. The staff will be very pleased with your feedback.

We look forward to welcoming you back and remain at your service.

Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 13, 2013

This is my second time staying in ambience for four nights.

-White open lobby gives you a comfortable feeling.
-Staff are nice and willing to give suggestion. Great hospitality
-Decent and simple room setting
-Nice food (got lots of veggie choices)
-Convenient! Not close to mrt stations, but you can either choose to go to sheng shan or zhong shan station. And it is interesting to walk along the small streets for dining!
-Travellers there generally are quiet and polite, so the staying environment is not too noisy.

What most appreciated is that the hotel is willing to listen to travelers' opinion and make improvement in arranging taxi to airport so as to avoid misunderstanding.

If you are looking for a relaxing n decent trip, ambience should be a good option! :)

Stayed December 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YuDaHuang, Supervisor at Ambience Hotel, responded to this review, December 17, 2013
Dear Guest,

We are humbled by your high praise and thank you for taking the time to share your comments from your recent stay with us at Ambience Hotel.

I was truly delighted that we exceeded your expectations, especially with regards to our excellent service extended by our team members. Our aim is to deliver the best possible service to our guests and we are glad that you fully enjoyed your accommodation along with everything else we offered. The staff will be very pleased with your feedback.

We look forward to welcoming you back and remain at your service.

Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 13, 2013

Stayed for 1 night arriving on a late flight into Taipei. I decided to give Ambience a try rather than my usual Dandy chains. The hotel is located near an on ramp of an expressway and as such lower floors may be noisy even with the windows shut. It is 10 to 15 minutes to the nearest MRT which is a little inconvenient by Taipei standards. I was given a standard room on the second floor and was surprised to find the room layout to be unconventionally narrow with the bathroom larger than the bedroom itself. The shelves and wardrobe were intelligently hidden into a wall cabinet while the sleep area itself was only about ⅓ of the entire room. Amenities were of good quality and the staff were professional. They serve a more extensive breakfast than Dandy but again the seating area stretches deep into the buffet area causing guests seated there to be constantly disturbed. I feel that Ambience is the luxury brand of the enterprise but somehow Dandy is more homey for me.

Room Tip: High rooms to avoid noisy on ramp
See more room tips
  • Stayed November 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YuDaHuang, Supervisor at Ambience Hotel, responded to this review, December 17, 2013
Dear Mr./Ms. JYSim,

Thank you so much for choosing Ambience Hotel and giving us your feedback for further improvement of our service and facilities.

We sincerely appreciate your comments so that we may provide even greater comfort and enjoyment to our guests in the future.

It is wonderful to hear that you've enjoyed our breakfast, and we will consider your suggestions to change the seats in the restaurant.

Regarding our distance to the closest MRT stations, usually it takes about 10 to 15 minutes depending on the guest's familiarity with the surrounding area, and yes, when the weather gets too hot or inconvenient for the 15-minute walk, we'd usually recommend our guests to take a very quick taxi ride to the MRT station or directly to their destinations since taxis are relatively cheap in Taiwan.

Thank you once again for your compliments and your comments. Should you have any further suggestion or inquiry, please do not hesitate to contact us. We look forward to welcoming you back on your future visit.

Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ambience Hotel

Address: No.64 Section 1, Chang'an East Road, Taipei 104, Taiwan
Phone Number:
Location: Taiwan > Taipei
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #3 of 446 Hotels in Taipei
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ambience Hotel 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
As the most anticipated project combining the visionary talents of famous Taiwanese architect Wei Ming Lee and designer Ted Su, led by an ambitious and dynamic team of hospitality professionals, Ambience Hotel is the first offbeat and contemporary boutique hotel designed to breathe style and excitement into Taiwan’s capital city.Ambience Hotel’s 60 avant-garde guestrooms and suites feature a unique décor blend of polished steel, glass, white granite and calf-skin leather upholstery. Completed with free high speed wireless internet access, Video-on-Demand movie system, and luxurious Botanicus bath and body products, Ambience Hotel provides the service and amenities of a luxury hotel within a strikingly modern yet intimate environment.Combining comfort, functionality, and cutting edge design, Ambience Hotel is the ideal place to stay for business and pleasure in Taipei. ... more   less 
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