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“Convenient location” 4 of 5 stars
Review of Cosmos Hotel Taipei

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Cosmos Hotel Taipei
3.5 of 5 Hotel   |   No.43 Section 1, Zhongxiao West Road, Taipei 100, Taiwan   |  
Hotel amenities
Ranked #43 of 446 Hotels in Taipei
Perth, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Convenient location”
4 of 5 stars Reviewed October 17, 2013

Cosmos Hotel Taipei is located perfectly in the city and the MRT is at the basement, which made it so convenient to get around Taipei. Staff are very helpful and polite. The triple room is just perfect and right size for 2 adults and 1 child. However would hope cleaning staff cleans the toilet and bathroom properly and bathroom need some maintenance. It is good to have breakfast and WIFI/LAN included with the room, however WIFI/LAN connection is a bit slow and not very stable, it drops out very often. It would be good to have a coin operated laundrette at the hotel, which makes staying longer than 7 days in Taipei easier and more convenient for a family.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, October 23, 2013
Dear Sally_Ng,

Thank you for taking the time to post a review of your recent experience at Cosmos Hotel. We are so thrilled that you enjoyed the location of our hotel and the breakfast as well as the friendly staff. Our staff strives to welcome all our guests and show our appreciation.

Thank you for informing us that we did not meet your standard with the cleaning and maintenance and know that we will correct that immediately. Also, thank you for giving us a excellent suggestion about the coin operated laundry service. I will reflect your suggestions to our management team. Your comment is very important to us and it will be reviewed by the management team.

Regarding the wireless connection, we are in the process of installing the improved system to help ensure everyone gets excellent connections from anywhere at our hotel in the near future.

Thank you for your feedback and we look forward to seeing you again soon.

Sincerely,

Kevin Tseng
Guest Relations Officer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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639 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 15, 2013

We had stayed in Cosmos hotel for 3 days 2 night, the hotel just next to Taipei Main Train Station, is quite convenient for you to travel with MRT, bus or High Speed Rail. The staffs are very friendly and helpful, when we walked in to the hotel lobby, 2 of their staffs are welcome us and passed us the MRT Map with all the attarctions places in taipei, they also assist and guided us how to go and the distance as well.
The room is big, clean and comfortable, but we not really felt good on the first night because of the smoke smell in our room, we suspected our next door who smoked as the smoke smell is quite strong when we step out. We did ask for assistance and one of their staff passed us the air filter to clear the smoke smell.
Breakfast in hotel not so good, we not really enjoy it. If you are staying in Cosmos Hotel, you may try the "Waffle Ice-Cream" at Ditrevi Ice-Cream shop", the dessert and food are not bad, staffs are friendly.
We will stay again for my next visit and recommend it to my friends.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, October 19, 2013
Dear stellatan86,

Thank you for taking the time to post a review of your recent experience at Cosmos Hotel. We are glad that you enjoy the location, the comfort of the room, the delicious breakfast buffet as well as the friendly staff. That is exactly our promise to the guests from service to amenities and product.

Regarding the smoke smell in the room, we are a non-smoking hotel and also we have a smoking area outside. I am sorry to hear that you were inconvenienced due to the smoking smell during your stay. I really appreciate you letting us know about the thing that you experienced, so we can improve it. I will certainly share your review with all the staff and we would all be delighted to see you back with us soon.

Sincerely,

Kevin Tseng
Guest Relations Officer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, null, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2013

It was my first stay with the hotel, though our room was delayed slightly upon check in, but they offer us to wait in their executive lounge, location wise, it is very near to the taipei main station that will get you anywhere easily. It is even nearer then what we research earlier on before i decided to stay in the hotel. Convenient and it saves time for travelling. Not sure if its because i got a newly refurbished room, but didnt find any fault with the room or with the housekeeping service provided. Room was super clean, housekeeping has done a good job in cleaning up the room. will definitely stay in this hotel again when i visit taiwan again!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, October 13, 2013
Dear jocielilin,

Thank you much for your positive comment about your stay with us. We appreciate your feedback about the nice room and convenient location as well as our housekeeping staff. I will share your positive comment with them.

Thank you for giving us an opportunity to offer you an enjoyable stay at Cosmos Hotel. We look forward to giving you a new memorable experience next time and also hope to have the opportunity to welcome you back in the near future.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 12, 2013 via mobile

i really love the fact that the hotel is so close to the taipei main station mrt exit. the hotel is cosy and the staff is very nice and helpful too. would certainly stay here again if i am visiting taipei again next time.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, October 13, 2013
Dear duriano,

Thank you for writing your review of your experience at Cosmos Hotel. We are very glad that you found our team polite and that you enjoyed your accommodation and the convenient location.

I will be sure to share your positive review with the entire staff and definitely look forward to welcoming you again in the near future.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2013

The hotel is right next to the Taipei Main train station, literally just metres away and is super convenient to get around anywhere. The hotel itself was well presented and clean. The rooms are a little small but are really clean and even have all the Japanese functions on the toilet. It has a small but useful gym. We managed to book the room for approx AUD$90 per night (including buffet breakfast and free wifi) near Christmas so it was an absolute bargain for the quality and cleanliness and location! Nearby there are plenty of food options although you'll need to travel a little to get to the different night markets. Highly recommended for anyone looking for a very clean and safe hotel within budget.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, October 13, 2013
Dear tokziktigah,

We sincerely appreciate your positive comment and thank you for your high recommendation.
I am happy to know that we were able to meet your expectations. Your comment will motivate our staff to continuously strive for excellent service.

Thank you for choosing Cosmos Hotel, and cannot wait to share your comment with the rest of our staff. We value your patronage and look forward to welcoming you again in the future.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
54 reviews 54 reviews
29 hotel reviews
Reviews in 40 cities Reviews in 40 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 8, 2013

Excellent location. The hotel is next to Taipei high-speed rail station (faster train one!!), train station, subway station and long-distance bus station (including airport shuttle bus). It is very convenient. One can travel within the city or go out for day-trip oustide Taipei very easily. There are also lots of restaurants and shops within the train station.

Try the breakfast. It is rich with a great variety (chinese, japanese and western food).

The hotel itself is little bit old but is well-maintained. Different TV channels can be found.

Room Tip: There are some cheaper rooms with no windows. Be careful when booking
See more room tips
  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, October 10, 2013
Dear KF_Hongkong,

We appreciate you taking the time to share your experience. Thank you for listing all of the amazing nearby locations—we hope it helps future travelers who may not know the city quite as well!

Also, thank you for your compliment about the abundant breakfast and well-maintained facilities, your feedback will enable us to keep improving our services and certainly look forward to welcoming you back to the Cosmos Hotel in the near future.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 6, 2013

It was my first stay in Cosmos Hotel and I love it! Although our triple room was a little small to put our luggage and stuff, it was clean and comfortable. The TV channels were a little limited though.

Breakfast buffet on the 3rd level was quite good too, as they had a fair variety of Chinese and Western food as well as drinks.

Unfortunately my dad was down with food poisoning during the trip (we suspect he ate something wrong at one of the night markets), the restaurant staff was kind enough to let him take a few slices of bread and to return to our room to rest. Really appreciate their understanding.

The best thing about the hotel is it's well-located above Taipei Main Station! It's a convenient 3-minute walk from the MRT lines, and easy to navigate around Taipei.

Will definitely come back to this hotel for my stays in Taipei in future!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, October 10, 2013
Dear Bee209,

Thank you for taking the time to post a 5 star review. I am delighted that you enjoyed our peaceful accommodations and the breakfast as well as the convenient location. Our goal is make every guest enjoyable and pleasant during their stay at the Cosmos Hotel. I am happy that we’ve possibly met your expectation.

I am sorry to hear that your father had a food poisoning during the trip. I hope that your father have recovered already. Also, thank you for giving a positive feedback to our restaurant staff.
It’s a great encouragement to the whole team.We look forward to welcoming you back in the near future.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cosmos Hotel Taipei

Address: No.43 Section 1, Zhongxiao West Road, Taipei 100, Taiwan
Location: Taiwan > Taipei
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #43 of 446 Hotels in Taipei
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Cosmos Hotel Taipei 3.5*
Number of rooms: 226
Official Description (provided by the hotel):
Established in 1979, Taipei Cosmos Hotel is located right next to the M3 Exit of Taipei Main Station and has a great geological advantage as it is a transport hub where MRT (Mass Rapid Transportation), THSR (Taiwan High Speed Rail), Taiwan Railway, bus, and public transportation meet. Dedicated in offering friendly, thoughtful and professional services for many years, Cosmos Hotel Taipei is preferred by international tourists and businessmen and a designated gathering place for many organizations and agencies with its stable and committed food and beverage quality. Tourists or businessmen will feel right at home while staying at the Cosmos Hotel Taipei. ... more   less 
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