We had booked a room No.10 for 4 nights stay cost of 6120 Taiwan dollar. After making the reservation was told to pay 50% deposit of your room rates (they have a bank account in Malaysia), can just bank in. Just email them the bank in slip and your booking will be guaranteed. When you reached the min su will need to call the owner to assist you it because they had a sensor card for the lift access. Min su located on the Level 5. We arrived around 4pm however the room was not ready, but can place our luggage in the room and they gave us the key, room is ready when we back after 6pm. No complaints of the late checked in as they are very helpful and friendly. Room is very clean. Location is great too, 7 Eleven is just below the apartment and 10min walking distance to Xi Men Ding MRT and Xi Men Ding street, very convenient. They do not have provide any make up room services during your stay. Overall, we enjoyed our stay and will return again!