The exterior and lobby of the Grand Hotel are breathtaking. The hotel is a majestic and very visible landmark, but only partly fulfills its missions of developing international tourism and promoting Taiwan. I booked a standard room thinking that at a hotel like this, even the less expensive rooms would be better than those of more conveniently located and much more inexpensive three star hotels. We opened our door and gasped. The air was very warm and stale. There was a little electric mosquito repellent vaporizer on the floor. The furniture was old and the carpet looked worn. The bed was wide, which could be nice, but it took up most of the room. The bathroom smelled like urine and we had to keep the fan on and door closed so the smell wouldn't permeate the room. The bath was dirty, and a rim of mold was visible in the sink to those using the toilet. My husband was horrified and wanted to leave right away, but we had booked through an agent and had already paid. We couldn't see an air conditioner or any temperature controls, and the housekeeper came and had to look before she found the dial - which didn't change the temperature after all. There were two very visible pinkish drip marks on the mini fridge handle. I consoled myself with an escape to the lobby, which had beautiful lantern decorations in various shapes, then went up the grand staircase and explored the floor. I caught a glimpse of a banquet room being prepared for an event - it was lovely. I saw so many beautiful details throughout my walk that it was hard to believe our room existed in the same building. I looked through the gallery of pictures mostly showing the hotel's triumphs and wished that the hotel could regain its former glory, even if it meant it would be priced out of my range. Looking at their website later, I saw that significant price increases are scheduled, even, incredibly, for the standard rooms. Up until we opened the door to our room, we had been considering a second stay on a stopover on the way home, but not anymore.
Otherwise - the staff was pleasant and most in the lobby area spoke or understood English, even the bellboy. The floor staff was cheerful and understood our questions about the temperature and TV. Check-in and check-out were efficient. We used the hotel's convenient shuttle bus from the subway. Husband's espresso in the lobby cafe was half the price of the breakfast buffet in the adjacent restaurant.
- Also Known As:
- Taipei Grand Hotel
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