Booked the reservation through Agoda, double deluxe room with two twin beds. My flight was slightly delayed and when I reach Taipei, it was already 9:30 at night. We were given a king bed, and the receptionist did not believe that I reserved a double deluxe room. After the manager confirmed with Agoda, she shamelessly said that it was already late at night and the double deluxe room is no longer available. Since we are here only to transit, we have no choice but spend a night here, in the hotel, where obviously it is the hotel's mismanagement of not providing us what we reserved. In the end, there is no more compensation or anything given by the hotel to make us feel better. Usually Taiwan service is good, but I guess I am just down on my luck!
The hotel is old, but clean. The bed is a little too soft, perhaps because it is also an old bed.
- Also Known As:
- Taipei Imperial Hotel
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