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“This hotel really listens and cares for its guest!” 5 of 5 stars
Review of Imperial Hotel Taipei

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Imperial Hotel Taipei
4.0 of 5 Hotel   |   No.600 Linshen North Road, Zhongshan District, Taipei 104, Taiwan   |  
Hotel amenities
Ranked #105 of 431 hotels in Taipei
Singapore
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“This hotel really listens and cares for its guest!”
5 of 5 stars Reviewed June 17, 2012

It was our first time staying at this hotel. We stayed for 8 nights in March 2012 at the Executive Floor.

We checked into a corner room which had a bad smoking odour that lingered throughout the night.

I called the Duty Manager and she explained that her staff would try to remove the odour the next day when we are away at work.

True enough, the odour was no longer in the room when we returned in the evening!

The Lounge service was impeccable.

The staff was always eager to assist and listen to the guests' needs. Even though the hotel has a Neo-Classic design which is rather dated, the hotel service is warm, genuine and sincere.

One small problem, the walls and ceilings are rather thin, so when 12 Floor has a corporate event which involves lots of music and singing, the corner room at the Executive Floor will pick up the noises and it can be rather difficult to sleep.

Other than that, Imperial is an established hotel in Taipei built in the 1960s and has been renovated, where the staff is clearly proud of its hotel heritage and are attentive and caring. Even the apprentice students who work there for their university attachments are serious in their work and most willing to help guests with road directions and suggestions for travelling.

Tip: The Japanese restaurant does a mean desgustation meal and the Japanese chef will plan the menu for you according to the seasons. The food is so fresh, bought from the market the morning itself! You just need to make a booking three days ahead. This degustation meal is little known to many, but if you have time to enjoy one, try it.

The lobby bakery is also very famous, and the types of bread are varied and very interesting! Hotel guests get a discount.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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285 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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  • Japanese first
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English first
Shanghai
Top Contributor
83 reviews 83 reviews
31 hotel reviews
Reviews in 31 cities Reviews in 31 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed June 14, 2012

OK Hotel, OK location, OK outlets, OK rooms...
Location is good, but in the "old Taipei", far away from downtown. Staff is friendly, efficient and helpful, Check-in and -out was fast.
Rooms are in good condition but already quite old. If they want to keep up with the competition in Taipei, its time thinking about a major renovation.
Since the location is good for me due to Business, I will stay there again. Was quite pricey but I suppose thats due to Computer Exhibition during the time of my stay. Overall nothing really good to say about the hotel, but nothing bad as well though...

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 3, 2012

I spent 300 sgd for 2 nights in a high peak weekend. Considering the excellent room i was assigned, i can confirm it is good value for money. Most of the other options were sold out or extremely expensive. Very good breakfast as room service. Good location.

  • Stayed May 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg
Top Contributor
52 reviews 52 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed April 19, 2012

This was the spoil stay-over 0f our loing diving trip to Micronesea.... What a great experience. Those pillows! were did they get them? I want one.
We really enjoyed our two nights there. Excellent service, very competitive rates that meant we could upgrade to a suite nogal......
Could fing no fauld did not look for fault.........................

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Amsterdam, The Netherlands
Top Contributor
65 reviews 65 reviews
65 hotel reviews
Reviews in 56 cities Reviews in 56 cities
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed April 9, 2012

The hotel has a good location in the central part of Taipei and the subway is just a short walk. During my stay the hotel was visited by big groups of mainland chinese tourists. The lobby and the breakfast area were extremely busy at times. The breakfast was so so for a four star hotel. I would advice to get a coffee and a sandwich at Starbucks just around the corner. The breakfast area is very dull without any windows. The room was small but comfortable with a big bed and a flatscreen with many channels in both english and chinese. The toilet even had a heated seat and a bidet function. On the negative side I could hear TV and telephone in my neighbour rooms and also there was quite some noise from the corridor. Don´t expect great views from your balcony as it´s a cityhotel. I had a view on surrounding buildings only. WiFi is only available in the lobby area. The staff are very polite, helpful and friendly. All in all a pleasant stay but not special.

  • Stayed April 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 2, 2012

This is a five star facility according to local star rating standards which makes for about a 3 star experience by Western standards. Staff will go to great lengths to help you, the initial appearance is grand with a lobby that express five star ambitions. The rooms however leave a lot to be desired and could use a makeover. Everything is clean but the devil is in the details. The walls are paper thin, the beds rather hard by Western standards and the condition of the rooms (I saw the interior of three different rooms) are okay but not more than that.

Food is silly expensive, there is no WiFi in the rooms and the overall impression is mixed.

Then again, the staff is great, the location is pretty good and the hotel definitely have some good ambitions.

Would I stay there again? Maybe, but it's definitely not a no-brainer.

Room Tip: X04 rooms should be avoided since they are smaller and have one tiny window staring into a wall. The...
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  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 5, 2012

Check-in was a breeze, staff were very friendly and polite. Although the hotel decor's looked a little dated, it has that classic feel of a former luxurious 5 star hotel. The room was small but clean. My only complain is the massage parlors surrounding the hotel are, which would be good if you're looking for that sort of thing but not so if you're with family and kids.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Imperial Hotel Taipei

Address: No.600 Linshen North Road, Zhongshan District, Taipei 104, Taiwan
Location: Taiwan > Taipei
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#43 Luxury Hotel in Taipei
#55 Business Hotel in Taipei
#105 Top resorts Hotel in Taipei
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Imperial Hotel Taipei 4*
Reservation Options:
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Also Known As:
Taipei Imperial Hotel

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