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“Director of Private Brand” 4 of 5 stars
Review of The Sherwood Taipei

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The Sherwood Taipei
4.5 of 5 Hotel   |   No.111 Section 3, Minsheng East Road, Taipei 105, Taiwan   |  
Hotel amenities
Ranked #36 of 447 Hotels in Taipei
4.5 of 5 stars 382 Reviews
SDHDALLAS
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Director of Private Brand”
4 of 5 stars Reviewed March 17, 2014

Overall, I really enjoyed the hotel and the service was great! I would definitely return. However, I think the hotel could use some updating. The breakfast restaurant looked great though like it has been remodeled recently! I liked the hotel's feel and coziness but it simply needed some updating !

Stayed March 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PR_Sherwood, 公關經理 at The Sherwood Taipei, responded to this review, March 20, 2014
Dear Guest,

Thank you for sharing your experience with us! We sincerely appreciate your kind review and suggestion that encourage us to continuously make further improvement to our hotel services. Thank you again for your support and we would definitely look forward to seeing you again in the near future!

Best regards,
The Sherwood Taipei Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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382 reviews from our community

Traveler rating
    185
    147
    32
    13
    4
See reviews for
83
43
27
176
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Melbourne
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 14, 2014

I stayed in this hotel with my family in February 2014 and we have been extremely satisfied with what this hotel has to offer.

First of all, yes the hotel has been around for quite sometime and you can tell right away from the furniture and design that they're quite dated, but they've been kept in an extremely well condition; I don't know if the bathroom has been recently renovated but it's spotlessly clean. The room is also clean, big and comfortable. Wifi is free and fast.

The hotel is actually located in the less busy area of Taipei, surrounded by banks. Unfortunately it's not within walking distance to any shopping malls or night markets but there are 7-11 and Family Mart nearby, a lot of nice restaurants, bakery shops and if you're willing to walk a bit further there's a street full of cheap food. The nearest MRT station is within walking distance and getting a taxi from the hotel is extremely easy.

The hotel is also very close to Taipei Song Shan airport, there is a lot of tourists from Japan and Hong Kong staying in this hotel.

The service is where the hotel shines, the staff people are friendly and helpful. Water and other necessities are replenished regularly. We believe the room is actually cleaned twice per day.

Would definitely come back and stay here!

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PR_Sherwood, 公關經理 at The Sherwood Taipei, responded to this review, March 20, 2014
Dear Guest,

Thank you for your valuable review! It is our honor to know that you enjoy your stay with us. Your kind comment is always the motivation for us to pursue better services. We appreciate your recommendation and hope we can see you soon in the near future!

Best regards,
The Sherwood Taipei Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 6, 2014

The Sherwood is dated and needs refurbishment. The staff was nice, but the language barrier was a bit evident which is a bit irritating when they advertise multi lingual staff.

The room was warm and as with many non US hotels(EU and AP) the air was turned off. I could not open the window. They put in the book that you can, but you have to call the staff to release the "control". It was the only way to cool the room down. Some people like cooler temperatures, especially at night, so having the ability to cool the room should be standard at hotels of this price.

Breakfast was awful. We went to the Starbucks located next to the Hotel.

Sorry, but I don't plan to stay here if I return to Taipei.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PR_Sherwood, 公關經理 at The Sherwood Taipei, responded to this review, March 10, 2014
Dear Guest,

Thank you for choosing The Sherwood Taipei during your trip to Taipei. We regret to hear any inconvenience caused during your recent stay at our hotel. Your suggestion will be highly treated to make further improvement to our hotel services.

We will keep working on better communication between guests and staff through intense training. Due to safety reason, only staff could open the in-room windows for you. However, you can always contact our staff to help you to monitor the in-room temperature. We sincerely appreciate your advice on our breakfast. Our Chef will review all the breakfast items carefully and fine-tune the menu.

Your kind reviews always motivate us to pursue best hotel services. We hope that you can stay with us in the near future.


Best Regards,
The Sherwood Taipei Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 5, 2014

I really enjoyed my second stay here. The hotel associates are very friendly and helful. The semi buffet breakfast at the ground floor is just awesome which spares the feeling of a tranquility, a perfect option for weekend brunch.

It would be greater if hotel can offer extra benefits for repeated guests.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PR_Sherwood, 公關經理 at The Sherwood Taipei, responded to this review, March 6, 2014
Dear Guest,

We are more than happy to welcome you back. Your previous comment on our hotel and your interesting findings during your trip in Taiwan impressed us. As you mention this time that you expect more discount for loyalty, we are now working on providing our loyal guest more benefits. We will take your kind recommendation into consideration. Thank you again for your review! We would love to see you in the near future!

Best Regards,
The Sherwood Taipei Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
89 reviews 89 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 12, 2014

I stayed 2 nights for business purpose
Checking in was efficient and pleasant
They still had my record from7 years ago!
Immaculate. Helpful staff
The room 822 was clean and of good size
The marble bathroom was cozy with crabtree and evelyn toiletery
One downside was the road noise which was rather strong as well as the heater fan noise rather on the high side
Breakfast buffet was sound if not extradinary
The staff was helpful in providing promply an electric plug adaptor and an umbrella as well as providing me guidance to reach my working place
Overall not perfect but well run with helpful staff

Stayed February 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PR_Sherwood, 公關經理 at The Sherwood Taipei, responded to this review, February 16, 2014
Dear Guest,

We would like to thank you for choosing The Sherwood Taipei again. The rooms facing the road hardly avoid the noise from the road. However, we are working on improving our sound-proof facilities. Also, we can help you book rooms at the backside. Thank you again for choosing The Sherwood Taipei and we would like to see you in the near future.

Best regards,
The Sherwood Taipei Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Menlo Park, California
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed January 29, 2014 via mobile

This is a five-star boutique hotel. Unlike many hotels in Asia, the guest elevators are separate from those serving restaurant and convention guests, which translate into privacy and sanity! Nothing worse than being crammed into an elevator full of people headed to the restaurant on the second floor or the ballroom on the third. The service was friendly and efficient. The room was very nice, with a huge king size bed - it was easily eight feet wide. Nice!

Stayed January 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PR_Sherwood, 公關經理 at The Sherwood Taipei, responded to this review, February 5, 2014
Dear Guest,

We would like to thank you for choosing The Sherwood Taipei during your trip to Taipei. We are honored to know you like our hotel facilities. Customer’s privacy is always the priority in our hotel. And that’s why we locate our elevators separately. Thank you very much for your kind review and hope we can see you soon in the near future!

Best regards,
The Sherwood Taipei Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 22, 2014

Primarily a business hotel, conveniently located (for me at least!) in the CBD. Rooms are spacious and clean but nothing special to shout about. Gym is a good size with plenty of machines and few users. Celining in the gym is a little low but the overall size of the room makes up for it. Pool is small (approx 15m long) and would only take 4 people max doing laps. Nearby restaurants tend to shut at 9pm so you need to be conscious of time when getting food. All in all, it was decent hotel, well suited for my business trip needs but I don't think that I would stay here on a vacation.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PR_Sherwood, 公關經理 at The Sherwood Taipei, responded to this review, January 26, 2014
Dear Guest,

Thank you for sharing this review and your advice will help us make improvement to our hotel service. We are honored to know that you like our hotel. The Sherwood Taipei has served guest all over the world for more than 20 years. In the past, we oriented ourselves as business hotel. Most of our guests stay with us for business trip. However, we have made a lot of efforts to improve our hotel service so that people visit Taipei for other purposes would enjoy their stay at The Sherwood Taipei. We sincerely invite you to stay at our hotel next time you visit Taipei on vacation. We are confident to provide you comfortable and entertaining experience. We are looking forward to seeing you again!

Best Regards,
The Sherwood Taipei Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Sherwood Taipei

Address: No.111 Section 3, Minsheng East Road, Taipei 105, Taiwan
Location: Taiwan > Taipei
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Taipei
#13 Business Hotel in Taipei
#18 Luxury Hotel in Taipei
#28 Family Hotel in Taipei
#29 Romantic Hotel in Taipei
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Sherwood Taipei 4.5*
Number of rooms: 343
Official Description (provided by the hotel):
In 1990, when we first started offering world-class hospitality to those visiting our city, there were very few globally recognized 5-star hotels in Taipei. The Sherwood has now become the top-choice in Taipei for renowned political and business figures from across the world.From the day the hotel was established in 1990 it has been a tradition that we welcome our guests as if they were family. The moment you step into The Sherwood, you will be warmly greeted by the smiling faces of our receptionists and you receive a personal room key that makes you feel right at home. The guestrooms are sensibly separated from the restaurants and other public areas by room guest elevators and your are ensured a tranquil, safe and comfortable stay.The Sherwood is the only Taiwanese member of the Leading Hotels of the World, and we have been featured in international travel magazines such as Travel & Leisure, Business Traveler, Asia Money and Review Asia. Our art collection, which is a tasteful fusion of Western and Chinese elements, evokes feelings similar to those gained when browsing through a gallery of the world’s masterpieces.We offer luxury treatment at The Sherwood Spa on the 20th floor and free hotel-wide Wi-Fi access in addition to access to our complimentary Executive Business Center, gym and warm indoor pool.The Sherwood is located in the Taipei financial center and shopping hub, near the unique and artistic Minsheng Community and just a ten-minute drive from Songshan Airport. The hotel is within easy access of the city via the MRT Wenhu Line or the highway system that will take you to sights all across the island. We promise to keep you in touch with the world as well as connect you to every part of the island via the extensive Taiwan transportation network.The Sherwood Taipei: Your Taste ... more   less 
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Also Known As:
The Sherwood Taipei Hotel Taipei
Sherwood Hotel Taipei
The Sherwood Hotel Taipei
Sherwood Taipei

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