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Shangri-La's Far Eastern Plaza Hotel Taipei
5.0 of 5 Hotel   |   No.201 Tun Hwa South Road, Section 2, Taipei 106, Taiwan   |  
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Ranked #20 of 467 Hotels in Taipei
Ashdod, Israel
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Fantastic”
5 of 5 stars Reviewed 6 days ago NEW

Stayed there for two nights. Great location, staff, service ... Room is large and clean ... Starbucks is just 50 meter from the hotel. Roof swimming pool, gym ... Overall it is excellent hotel. Highly recommended.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLFEPH, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review, 5 days ago
Dear Alexey S,

Thank you for sharing your feedback with us. We are delighted to learn that you enjoyed your stay. Your kind compliments are highly appreciated and we look forward to serving you again in the near future.

Best Regards,
Marcel N.A. Holman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

745 reviews from our community

Traveler rating
    451
    228
    44
    15
    7
See reviews for
151
131
74
303
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
New York City, New York
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, exceptional service, fantastic staff, delicious food, wonderful large rooms, helpful recomendations and fabulous amenities. What more could you ask for? We have stayed at this location several times before and we plan to come back when visiting Taipei in the future.

Room Tip: All rooms are great!
See more room tips
  • Stayed February 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLFEPH, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review, 5 days ago
Dear KY T,

Thank you very much for taking your time and share your experiences with us. It is our pleasure to know that you choose us as your residence in Taipei. We look forward to welcoming you back in the near future.

Best Regards,
Marcel N.A. Holman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

We stayed in mid April as part of a company incentive trip.
Service was excellent; the room was clean and bright and we appreciated all the extra little touches, such as the wine opener, wine and drinking glasses, plates and cutlery for the fruit that was provided.
Staff at reception were friendly and helpful, as were the concierges who helped us book train tickets for our journeys in Taiwan.
I especially appreciated the doorman providing us a note with the taxi number we took when leaving, just in case.. Great job all around!

  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is renovated recently, at least I heard, is pretty convenient to Taipei 101 and Raohe Night Market.

The room is big. The bed is soft and the facility is very good.

Breakfast is ok but the spread was quite good.

The rooftop pool at the 43rd floor give you a unblocked view of Taipei 101. The is a lounge at the 38 flr called Marco Polo, which also give you the same view indoor.

Taxi is convenient and affordable. If you want to take the MRT(train), it is walking distance away.

There is a shopping mall next door, connected with side door, which cater for people who want to shop. It is not big, with limited shops. At the basement, there is a supermarket, food court and coffee outlets.

But people who go to taipei is to try the local food, night market or sight seeing. So the shopping is not so crowded.

Overall, it is a good hotel, convenient location.

  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLFEPHOfficial, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review, 1 week ago
Dear bakutae,

Thank you very much for sharing your experience with us. It is our honour and pleasure to serve you during your recent visit. We are glad to learn that you enjoyed your stay and we look forward to welcoming you back in the near future.

Best Regards,
Marcel NA Holman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I spent two nights at Shangri-La Taipei over the Chinese New Year week. The recently renovated rooms were extremely comfortable. It is a short taxi ride to just about every local destination that I planed to visit. The front desk was very helpful with direction and recommendation. The breakfast buffet and the night lounge were also excellent.

  • Stayed February 2015, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
Reviews in 10 cities Reviews in 10 cities
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 3 nights, and what a mistake it was, rooms are too small, smelly and around the area, when we walk around we smell alot of pork cooked with garlic and bad smells all around this property- Service is ok but not great, price way too high for this poor island.

  • Stayed February 2015, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLFEPHOfficial, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review, 2 weeks ago
Dear Johnracey

Thank you for taking your time to give us some feedback. We have looked into the room and smell that you mentioned for further improvement. Your valuable comments are highly appreciated and we look forward to serving you again in the future.

Best Regards,
Marcel NA Holman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

3 nights stay last week (Apr 7-11). 3rd time being at this hotel. The renovation definitely improve the room quality. The room has been enlarged alot (the one before renovation is too small to a 5 star hotel), although the bathroom is smaller and the changing space become half opening closet. Finally, there is a large sony flat panel TV opposite to the bed. No CRT TV in the side of bed anymore.

The service is generally good at lobby, concerige and breakfast buffet. however, the room cleaning service is not maintained at a high level consistantly. first two days, the cleanning folks didn't sort the desk well and forget to wipe the TV at bathroom. last day of stay, the closet is not closed.

last but not least, the quality of buffet has been improved a lot. although the selection is still not very much. but bakery has varoius of selections and fruits are fresh, nice and full of choice.

there are two areas i think the immediate improvedment is needed. 1. king size bed is made by two small beds, not confortable in the center of the bed. 2. the toilet is too close to the wall of shower chamber. no enough place to put the leg when sitting on the toilet.

in all, i will keep staying this hotel in my next biz trip instead of the other hotels on the list, not only because of the location is very close to my office.

  • Stayed April 2015, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLFEPHOfficial, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review, 2 weeks ago
Dear Bo Q

Thank you very much for taking your time and sharing your experience with us. It is such an honor that you enjoyed our newly renovated room and facilities as well as breakfast service. Your kind recognition on lobby, concierge and Cafe will be shared with the teams. In regards to the room cleaning, we have reviewed with our housekeeping team for further improvement. Appreciate your valuable feedback and we look forward to welcoming you back in the near future.

Best Regards,
Marcel NA Holman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shangri-La's Far Eastern Plaza Hotel Taipei

Address: No.201 Tun Hwa South Road, Section 2, Taipei 106, Taiwan
Location: Taiwan > Taipei
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 467 Hotels in Taipei
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La's Far Eastern Plaza Hotel Taipei 5*
Number of rooms: 420
Official Description (provided by the hotel):
Conveniently located 15 minutes from Taipei Shonshan Airport, Shangri-La's Far Eastern Plaza Hotel, Taipei soars 43 stories above Taipei's premier business and entertainment district with sweeping views of Taipei 101 and the city skyline. Guests may find 4 fine-dining restaurants, a buffet restaurant and 3 lounges in the hotel. The Health Club features a gym, oil massage services and 2 outdoor rooftop swimming pools, while The Horizon Spa provides guests with numerous aromatherapy and beauty services in a serene space. A total of 11 function rooms ranging in sizes suit different customers' needs. In addition, complimentary access to in-house wired Internet and Wi-Fi is available throughout the hotel. ... more   less 
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