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“Excellent Hotel but expensive” 5 of 5 stars
Review of Shangri-La's Far Eastern Plaza Hotel Taipei

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Shangri-La's Far Eastern Plaza Hotel Taipei
5.0 of 5 Hotel   |   No.201 Tun Hwa South Road, Section 2, Taipei 106, Taiwan   |  
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Ranked #20 of 467 Hotels in Taipei
Kuala Lumpur, Malaysia
Top Contributor
75 reviews 75 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
“Excellent Hotel but expensive”
5 of 5 stars Reviewed March 4, 2014

The Shangri-La in Taipei is a great hotel and they are in the process of upgrading the rooms. You get views of 101 if you are facing North. There are plenty of restaurants to pick from. The breakfasts are great with plenty of selection both asian and western. The staff are all extremely friendly. Upgrade to the Horizon Club for great service, drinks and food at Cocktail time.

Room Tip: Upgrade to Horizon Club
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  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLFEPHOfficial, General Manager at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review, March 5, 2014
Dear Pudge888,

It is always our pleasure to know that our valuable guests like you enjoy so much during their stay. We are glad to learn that you enjoyed your dining experience with us, as well as our helpful team members who made your stay comfortable. Thank you for this uplifting review, and we look forward to welcoming you back again soon.

Best Regards,
Marcel NA Holman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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744 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Singapore, Singapore
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 1, 2014

With a view of Taipei 101 from the room you would not want to be anywhere else. Service in this "old" hotel is excellent. Staff always cheerful and attentive . The hotel is exceptionally well-maintained, so its age hardly shows. Congratulations to the managers for running a very fine establishment.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLFEPHOfficial, General Manager at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review, March 5, 2014
Dear chiahhwang,

You just made our day! Thank you so much for such a wonderful review. We are thrilled to know that you had a great time during your stay, especially the heartwarming service from our team members and the excellent Taipei 101 view from the room. Thank you again for your recognition towards our team and I will definitely pass your words to them. We sincerely look forward to your return and we will always be your home away from home in Taipei.

Best Regards,
Marcel NA Holman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Top Contributor
61 reviews 61 reviews
29 hotel reviews
Reviews in 42 cities Reviews in 42 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed February 28, 2014

Evan though the temperature was decidedly chilly, the warm welcome that I received at the hotel was most appreciated. I stayed on two separate occasions during my holiday in Taiwan and both occasions proved to be fantastic.
The rooms were well fitted out, very spacious and with fantastic views over the city. food options catered for both local and European tastes. Despite a very busy dinner restaurant, I was always, offered a coffee served personally by the restaurant manager. it added to the genuine welcome that I experienced by the hotel staff.
The concierge provided a city map with a suggestion of landmarks worthy of a visit. I was impressed by the enthusiasm generated by the land marks.
Food, laundry services, staff and the quality of care were of the highest calibre.
The only downside, was having to pay to use the internet at the hotel, whereas if I had brought my own computer, it would have been 'free'.

Room Tip: Aim high with a 'corner' room
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  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLFEPHOfficial, General Manager at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review, March 5, 2014
Dear peter b,

Thank you so much for staying with us and sharing your valuable review on Tripadvisor. It is uplifting to know that you like our comfy room, friendly staffs, as well as the various dining choices. Our Wifi service is 24/7 free in the hotel, but yes you will need your own devices to access. Sorry for any inconvenience and hope the guest computers in our business center helped you when you needed it. Thank you again for your review and we do wish to see you again soon to provide you with another great Shangri-La experience.

Best Regards,
Marcel NA Holman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2014

This was a great business experience. From hotel service to planning free time, the staff was awesome in helping with every aspect of the stay. The rooms were very well appointed. First Class!! Will stay here again on the next stay in Taipei.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLFEPHOfficial, General Manager at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review, March 5, 2014
Dear Bob J,

Great appreciation for your fabulous review on us! It is definitely our pleasure and honor to make your stay fantastic. We look forward to welcoming you back again soon to enjoy another wonderful stay in Shangri-La's Far Eastern Plaza Hotel Taipei.

Best Regards,
Marcel NA Holman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atherton, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2014

From the moment we arrived at the hotel, we were treated by a most friendly and hospitable staff. Everyone was solicitous and greeted us with a smile. We shall return to this hotel on our next trip to Taipei.

Room Tip: Could not have a better hotel experience.
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 17, 2014

We stayed in the Shangri-La over Chinese New Year and had a fabulous stay. Though the foyer is a little worn, the hotel still manages to keep it feeling fresh with such a great attitude and staff.
Our room was warm and beautiful with some fresh fruit for us to enjoy. We went sightseeing and used the recommendations by the super helpful concierge. When we came back, we all went right to the rooftop to enjoy the fabulous view along with some cocktails. The cocktails were great and the staff were LOVELY! One point I really didn't like is that they allowed glass bottles in the spa/pool. I was really concerned about breakages and injuries. Most pools don't allow glass in the pool but it seemed to be OK here.

In the morning, I used the awesome gym and had a great workout. Their wifi was really weak so it was hard for me to listen to my radio and some of their machines had bad sound quality. But otherwise, the facilities were awesome. I want to be a member of this gym!

We were helped many times by the hotel with recommendations and all sorts. I loved the hotel and will gladly stay in the future.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLFEPHOfficial, General Manager at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review, February 24, 2014
Dear IloveShatalie,

Thank you for such a wonderful compliment! We are glad to know that you enjoyed a lot during your stay, from the comfy room arrangement, the service from our professional team members, the well-equipped health club and of course the best view from our roof top swimming pool. Your concerns toward bringing glass to the pool area are well noted and we will definitely have our team members pay extra attention to make sure all our guests are enjoying the benefits safely. Thank you again for your comments and we look forward to welcoming you again so to offer you another great Shangri-La experience.

Best Regards,
Marcel NA Holman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
51 reviews 51 reviews
41 hotel reviews
Reviews in 34 cities Reviews in 34 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 2, 2014 via mobile

Stayed there right before Chinese New Year on a short business trip. The facilities put you straight back to the early 90's, but are well maintained. Service was good from check-in to check-out, the breakfast buffet had an overall good selection of Western and Asian cuisine as well as healthy options. The gym is decent size and well equipped plus open early till late. If you don't look for brand new style, but look for good service and do your business around a very good choice.

Stayed January 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La's Far Eastern Plaza Hotel Taipei

Address: No.201 Tun Hwa South Road, Section 2, Taipei 106, Taiwan
Location: Taiwan > Taipei
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 467 Hotels in Taipei
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La's Far Eastern Plaza Hotel Taipei 5*
Number of rooms: 420
Official Description (provided by the hotel):
Conveniently located 15 minutes from Taipei Shonshan Airport, Shangri-La's Far Eastern Plaza Hotel, Taipei soars 43 stories above Taipei's premier business and entertainment district with sweeping views of Taipei 101 and the city skyline. Guests may find 4 fine-dining restaurants, a buffet restaurant and 3 lounges in the hotel. The Health Club features a gym, oil massage services and 2 outdoor rooftop swimming pools, while The Horizon Spa provides guests with numerous aromatherapy and beauty services in a serene space. A total of 11 function rooms ranging in sizes suit different customers' needs. In addition, complimentary access to in-house wired Internet and Wi-Fi is available throughout the hotel. ... more   less 
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