I stayed in many SPG hotel in many cities every month, but this Sheraton Grade is the coldest in service I encountered!
Starting with booking, I saw it's published SPG rate higher than Booking.com so I took the trouble to ask if they can offer same so that I can book direct, but after rejecting twice, they ask me to go book there.
When I check in, the receptionist was sold expressionless and cold, no greeting, no recognition go my Gold status, they should go India to be trained! The India reception staffs are all so well mannered and very service oriented!
Then I ask if I can access the lounge but she said NO unless you pay 1000NT!
I asked why, as I am always offered to the club lounge in all SPG hotels I stayed with my Gold status, her reply was, because you are just Gold, we only recognize Platinum!
The room is ok, cosy, paying NT7-8k, it is certainly not cheap!
Location is certainly good, you can access many places from here easily and they have some food places surrounding.
I will really have to consider hard the next time I come Taipei, if I will want to stay here again!
I am sure there are much better hotel with much better service in the city area!
- Also Known As:
- Sheraton Taipei
- Taipei Sheraton
- Official Description (provided by the hotel):
- The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Expedia, Travelocity, Booking.com, Priceline, Tingo, Otel, Hotels.com, HotelTravel.com and Venere so you can book your Sheraton Grande Taipei Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.