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“Great Hotel in the heart of the City” 5 of 5 stars
Review of amba TAIPEI XIMENDING

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amba TAIPEI XIMENDING
4.0 of 5 Hotel   |   1F, 5-10F, No.77 Section 2, Wuchang Street, Taipei, Taiwan   |  
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Ranked #63 of 446 Hotels in Taipei
4.0 of 5 stars 296 Reviews
Hong Kong
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great Hotel in the heart of the City”
5 of 5 stars Reviewed November 19, 2012

We planned to stay for 5 days and 4 night. Unfortunately, due to the typhoon we have to extend one more day for it. The extended night is also on a reasonable price. The room is clean and brand new. We had a very good time in the hotel even when the typhoon is passed around Taipei. The staff are very friendly.

They are very helpful all the time. They even help us to bring our luggage all the way down to the G/F and to the taxi when we leave. We would suggest anyone who want to have a comfortable stay within Ximending of Taipei

Hotel Feature Tip: The room is equipped with 13A Plug, so you don't need to have a electric adapter to power your electirical device. My room is equipped with x5 electric plug, it would be more than enough for all your charging needs.

Room Tip: The room is equipped with 13A Plug, so you don't need to have a electric adapter to power your e...
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
teresahuang77, General manager at amba TAIPEI XIMENDING, responded to this review, November 23, 2012
Dear amba guest,

Thank you for choosing amba TAIPEI XIMENDING and sharing your experiences with us. I will share your warm compliments with our team, who I am certain will be very excited by your compliment. It was our goal to make your amba experience a pleasant one. We will keep trying our best to improve our service for all of our guests.

Thank you once again for giving us the opportunity to accommodate you and we all sincerely looking forward to serving you in the future!

Teresa Huang
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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296 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Any
English first
Singapore
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 18, 2012

Love this place and I'll definitely stay there a 2nd time during my next visit.

Pros:
- Near Ximending,a mere 5-10mins to the subway. Which also means one is close enough to the action of XMD but not too noisy as compared to staying right smack at XMD.
- Clean and spacious room.
- Could only check-in at 3pm but you could leave your luggage with them if you're there earlier.

Cons:
- Bed mattress is slightly hard.
- Reception service was a little slip-shod during checkout but granted there were many people.

Overall, still a pretty decent hotel worth staying in Taipei.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
teresahuang77, General manager at amba TAIPEI XIMENDING, responded to this review, November 23, 2012
Dear amba guest,

Thank you for your support for amba. Your feedback is much appreciated and is of utmost importance to us.

Thank you for letting us know that our room pleased you and our location and luggage service really suit your needs. It indeed was our honor to provide a comfortable accommodation that you would like to come back on your next visit. We all look forward to your stay with us on the next visit to Taipei.

Teresa Huang
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 12, 2012

This was a hotel I found in the internet. It is new and very clean. Minimalist interiors which I appreciate coz I do not like any clutter. Bed was comfortable, airconditioning was perfect, bathrooms were very clean and modern.
Location was great because as soon as you step out, you are right smack in the middle of the action. Many shops and restaurants around the area. Very near the train station whic is around a 5 minute walk only. You can see many young Taiwanese in their "harajuku" outfits...like you are being transported to Harajuku in Japan. Very lively surroundings. Hotel's breakfast was great. Their restaurant's interior was made to look like a library and I liked it a lot coz there are books that you can read while eating (and toys for kids to play with). It was our annual trip for our office so we were a big party and it was not a problem at all checking in and checking out. Very efficient staff. I will return here again and will highly recommend to my family and friends.

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
teresahuang77, General Manager at amba TAIPEI XIMENDING, responded to this review, November 25, 2012
Dear amba guest ,

First of all, thank you for choosing amba TAIPEI XIMENDING for your recent annual office trip and for taking the time to offer your comments regarding your experience with us on tripadvisor.

It’s thrilled to know that you had an enjoyable and memorable stay with us. Your compliment will definitely be passed along to our team who will be much honored and motivated.

I am also pleased to know that you were delighted with our location and I believe you should have taken some time to enjoy all the actions Ximending has to offer.

Thank you again for staying with us and it would be more than honored to have the opportunity to welcome you back for your future visit. We look forward to seeing you again at amba TAIPEI XIMENDING!


Teresa Huang
General Manager
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San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 11, 2012

I am staying here as I write this. Contrary to other breakfast reviews, the breakfast was much nicer than the other two hotels I stayed at in Taipei. Not as much steam table foods, make ur own coffee with fresh ground beans, noodle bar and eggs made to order and layout is such that there is no congestion. We like the clean hardwood no carpet rooms. The front desk directed us to a good beef noodle soup restaurant last night.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
teresahuang77, General manager at amba TAIPEI XIMENDING, responded to this review, November 25, 2012
Dear amba guest,

Thank you for your observations, comments and recommendations on amba TAIPEI XIMENDING. It’s always wonderful to know that our efforts are appreciated by our valuable guests.

I am delighted to know that you had a pleasant experience at our hotel and your valuable inputs are truly inspiring and motivational to us. Please accept my greatest thanks on behalf of the entire team.

Once again, thank you for sparing your time to share your experience on tripadvisor. We are always looking forward to seeing you here again at amba TAIPEI XIMENDING whenever your travel brings you back to Taipei!

Teresa Huang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 1, 2012

Let's begin with the negatives. First, air -- our room had none and we had to request they come up and fix it. Two, breakfast. I like to have breakfast included, and to take my time and to indulge a little if I'm on holiday. This wasn't a restaurant to linger in. Very limited options of either Asian or Western dishes. When salad is the main item available on the breakfast menu you know you're in trouble. Next, Noise, and lots of it. We chose this hotel knowing that it was in an area with nightlife (in fact, mostly low-end shopping, but open late), but there were outdoor rock concerts literally right below our room. We were on the 10th floor but it felt like ground level, partly because the sliding doors had no sealant. I can imagine what it must be like in a typhoon!

The positive side, it does have funky decor (and I don't mean smelly), and there are lots of restaurants nearby and some good ones that are not necessarily expensive. It's also close to the MRT, which is handy. One additional note on food: Taiwan is known for its interesting street food and I'm happy to indulge, but a lot of it, frankly, isn't very good.

Basically, unless you sleep like the dead and are desperate to be close to shops 8,000 shops selling jeans and tattoos, best give this one a miss.

Room Tip: Choose another hotel.
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  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
teresahuang77, General manager at amba TAIPEI XIMENDING, responded to this review, November 7, 2012
Dear amba guest,

Thank you for choosing amba TAIPEI XIMENDING and sharing your valuable experience on Tripadvisor.

Further to your feedback regarding our air conditioning system, please let me apologize for not noticing the malfunction prior to our guest’s arrival. In response to your post, I have met with our housekeeping staff to coach them on room inspection policy.
As for the noises problem, please kindly understand that I have and will continuously work with the team to find the best we can to reduce the surrounding noises as much as possible for our guests.

I am sorry again for the inconvenience caused during your stay with us, yet please accept my sincerest thank you for your valuable feedback to help amba TAIPEI XIMENDING a better place for all of our guests. We always looking forward to welcoming you again in our hotel whenever your trip brings you back to Taipei

Yours faithfully,

Teresa Huang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 24, 2012

As noted in many reviews, this hotel is convenient in terms of subway access, restaurants and trendy/young people shopping. It is in the middle of a pedestrian zone that often taxi drivers find it hard to access.

We arrived in a weekend, and there were pop live concerts 2 days in a row, in the outdoor area on the ground level. Even on the top floor it was very loud for us. The area, in general, is noisy, day and night.

Breakfast was, frankly speaking, so so in quality and variety.

Staff was generally polite and helpful. Perhaps they need to do more usability test, and think from a users perspective: e.g. add a clock in the room, add bedside tables, improve soundproofing.

Room Tip: It is more suitable for young people who like buzzling and shopping.
See more room tips
  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
teresahuang77, General Manager at amba TAIPEI XIMENDING, responded to this review, October 30, 2012
Dear amba guest,

Thank you for choosing amba TAIPEI XIMENDING and sharing your experience with us. It is and always has been feedback like yours that makes amba TAIPEI XIMENDING a better place for our guests. Further to your suggestions of noises, please accept my apology for the sounds that disturb your time of rest due to Government activities taking place on the ground floor over the weekend you arrived. We could have done a better job to inform our guests…

Your comments regarding in-room clock and bedside tables have also been noted. Please do not hesitate to let our front desk staff know if you need any assistance during your future stay with us. They will surely try to assist you as much as they possibly can.

Once again, many thanks for staying with us and taking time to share your thoughts on tripadvisor. We look forward to seeing you here again soon at amba TAIPEI XIMENDING!

General manager
Teresa Huang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 6, 2012 via mobile

Amba is located in a very convenience location but the environment is a bit noisy.....
The staff is energetic and friendly, and can communicate through English.
The hotel design are chic and interesting, suit for leisure traveller only.

I am stay at a single room by myself and it is very rare and uncomfortable to have the tv parallel to my bed and the bed facing a large mirror......

  • Stayed October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
teresahuang77, General manager at amba TAIPEI XIMENDING, responded to this review, October 16, 2012
Dear amba guest,
Thank you for choosing amba TAIPEI XIMENDING and sharing your valuable experience on tripadvisor. Your kind words and feedback of our staff and design are truly encouraging to the whole team! Yet, I am sad to hear that our room layout didn’t meet you satisfaction and it is unfortunate that we could not address this during your stay with us. Should you visit us in the near future, please do let our staff know if you have any concerns about the room and we shall try our best to make the best change we can.
Thank you again for your valuable feedback to help amba TAIPEI XIMENDING a better place for all of our guests. We are always looking forward to welcoming you again in our hotel whenever your trip brings you back to Taipei

Yours faithfully,

Teresa Huang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about amba TAIPEI XIMENDING

Address: 1F, 5-10F, No.77 Section 2, Wuchang Street, Taipei, Taiwan
Phone Number:
Location: Taiwan > Taipei
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
Ranked #63 of 446 Hotels in Taipei
Price Range (Based on Average Rates): $$
Hotel Class:4 star — amba TAIPEI XIMENDING 4*
Number of rooms: 160
Official Description (provided by the hotel):
amba TAIPEI XIMENDING is the first of the amba hotels collection located in the heart of ximending's central shopping and entertainment district, occupying the upper floors of the fashion landmark Eslite shopping tower with 162 rooms, a cafe, bar and lounge, and a bakery.amba TAIPEI XIMENDING are designed with all the traveler essentials in mind, plus added personality and character to tell a story that enhance guest's overall experience. ... more   less 
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