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“Excellent service attitude and thoughtful amenities” 5 of 5 stars
Review of CityInn Hotel Plus - Ximending Branch

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CityInn Hotel Plus - Ximending Branch
2.5 of 5 Hotel   |   No.63 Baoqing Road, Zhongzheng District, Taipei, Taiwan   |  
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Hotel amenities
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官網優惠專案
Ranked #5 of 446 Hotels in Taipei
Johor Bahru, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent service attitude and thoughtful amenities”
5 of 5 stars Reviewed June 17, 2014

We had a fantastic honeymoon in Taiwan, especially in Taipei.
We can feel their passion to service customer, what they done was more than our expected,
the attraction of Cityinn Ximending are excellent service attitude and thoughtful amenities.
When receptionist knew it was our honeymoon trip, they sent champagne to our room,
all of them are initiative to served and gave a great surprise to us.
Will suggest all my friends choose Cityinn Ximending as their accommodation in Taipei.
Excellent service, nice environment, greatest experience, awesome memories!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShinoChiu, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, June 20, 2014
Dear Mr./Ms. Mok88:

Thank you for staying at Cityinn Hotel Plus - Ximending Branch and taking your precious time to share your experience with us. It our pleasure to celebrate the honeymoon with you, such a special day. We are glad to know you like the surprise we prepare for the celebration and I hope it makes your stay a memorable one. The entire team sincerely appreciates your encouragements and compliments. We look forward to welcoming you back soon.

Best regards,

Shino Chiu
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

474 reviews from our community

Traveler rating
    326
    129
    17
    0
    2
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131
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Korean first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 13, 2014

This is my first family trip in Taipei, and I've to strongly say that it's been a wonderful and awesome experience for the 5 of us! The LIM FAMILY!

The team crews such as Kelly, roe has been very amiable to us!! I would highly recommend this hotel for its high level of great quality service, friendly personnel, great trendy location (next to the train station), and family mart near by if you're hungry at the middle of the night.

Furthermore, the team would go the extra miles, for instance printing map for us for the various location etc!!

In all, one word to describe this hotel: AMAZING!!

I would definitely stay in this hotel anytime if I'm in Taipei!

Great value! Great service!!

Stayed June 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShinoChiu, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, June 20, 2014
Dear Mr. Kingleylim:

Many thanks for staying at Cityinn Hotel Plus - Ximending Branch and taking your precious time to share your comments with us. It is our pleasure to provide you and your family the best service during your stay and everyone in our group are grateful to have your wonderful comments on us. Please do come back to Cityinn Hotel Plus - Ximending Branch if you were in Taipei. We all look forward to welcoming you soon.

Best regards,

Shino Chiu
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 9, 2014

2 adults, 1 kid and 1 nine months baby stayed for one week in this hotel. We went to I-lan in between,kept the large luggages there so we brought only hand-carry luggage. Thumbs up for warm services from hotel staff.
Value for money(family room), would be my choice for next visit.

Stayed June 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharonlee0811, Deputy Manager at CityInn Hotel Plus - Ximending Branch, responded to this review, June 10, 2014
Dear Sheau Li G,

Warmest greetings from Citynn Hotel Plus - Ximending Branch and thank you for your kind patronage.

We all happy to know that everything went well during your stay.Guest satisfaction is truly important to us. I shared your comment about us to all the staff, it is truly encouraged us much.

Once again, thank you for your generous review. We look forward to seeing you in our hotel next time.

Sincerely yours,
Sharon Lee
Deputy Manager
Cityinn Hotel Plus - Ximending Branch
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kaohsiung, Taiwan
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 2, 2014

When I go to Taipei , "CityInn Hotel Plus - Ximending Branch" always is my first chose.Their service is very very friendly , and room is very clean , and the VOD ! They have many blu-ray movies , I love it !

Room Tip: If have any specific question , can tell them when booking.
See more room tips
  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShinoChiu, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, June 20, 2014
Dear Mr./Ms. haipo610:

Thank you for taking time to write a review with us. It is our pleasure to receive a compliment from our guest and we are glad to know you like the service and the VOD system. We also provide many other useful facilities in our hotel and we welcome you back to Cityinn Hotel Plus - Ximending Branch again and enjoy your stay with us.

Best regards,

Shino Chiu
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed May 31, 2014

I had never been to Taiwan and thus i'm at a loss of which hotel to choose.
Through a friend's recommendation, i choose Cityinn Plus @ XMD for my 5d4n stay. I am so glad that i took this hotel.
With awesome services from staffs, a less than 3 mins walk from XM station exit 3, away from city hustle and yet just 5 mins to central XMD, what's there to ask for?
I will choose Cityinn plus @ XMD again for my stay in taipei :D

there are 3 things to take note of though:
1. the sound proof in rooms are not as ideal; u can hear v clearly when ur neighbour is going to wash face/shower as the opening of taps is just behind the walls. you can also hear what ur neighbour is talking about if they talk louder.
2. you cant really adjust the aircon temp
3. even though the entire hotel prohibits smoking, there are still buggers who smoke in the room. so for pple who got sensitive nose like me need to take note~
i feedback to the hotel staff and they used air purifier but the smell dun go away for few hrs.. TT

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShinoChiu, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, June 8, 2014
Dear Jean Y:

Thank you very much for choosing our hotel for your first visit in Taiwan. Your kind comments about hotel location and service are much appreciated, however, I am truly sorry for any inconvenience caused by the sound proof problem during your stay. We are looking for the best way to solve this problem and I believe this issue will be ended very soon. We will keep reminding our guests do not smoke in the building. We will design an instruction for the air-conditioner to make our guests use the air-conditioner easier; also, we would love to help our guests with any problem during the stay.

Once again, thank you for taking time to share your experience with us. We look forward to welcoming you soon.

Best regards,

Shino Chiu
Hotel Supervisor
Cityinn Hotel Plus – Ximending Branch
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Singapore, Singapore
1 review
5 of 5 stars Reviewed May 30, 2014 via mobile

The hotel is located near 西门 MRT station and 西门町 is just across the street. The rooms are clean and facilities are adequate. The hotel staff are friendly and are attentive to your needs. I would highly recommend you this hotel if you are travelling to Taipei!

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard F, 經理 at CityInn Hotel Plus - Ximending Branch, responded to this review, June 2, 2014
Dear audreycsl:

I appreciate that you spending your precious time and effort to write this review on us. A simple but touching review. Our location is convenient, with easy accesses to most happening districts but yet quiet for you to rest.

We like to make our guests feeling like home and relaxing at our cozy hotel. A smile or a greeting from us, is always truly from bottom of our hearts. We take care of our guests and willing to fulfill the needs. Knowing you going back home with satisfaction is the biggest return for all of us.

Please come visit us when you are in town next time. We look forward to seeing you in this friendly cozy hotel.

Sincerely yours,

Howard Fan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
5 of 5 stars Reviewed May 29, 2014

A Hotel that make you feel at home the moment you step in.
A Hotel that staffs make you feel like a family - ensure you are well adjusted and taken care.
A Hotel that provide you 24 hours of services - 24 hour free refreshment and laundry
A Hotel that staffs will smile to answer all your questions and assistance.
A hotel that located next to a MRT Station and shopping area.
Above all can only happen in CityInn Hotel Plus - Ximending Branch
What more - Definitely be back.

Room Tip: all rooms are good
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard F, 經理 at CityInn Hotel Plus - Ximending Branch, responded to this review, June 2, 2014
Dear stanan828:

Thank you so much for this poetry like review. It is our honor to make you feel like home while you're with us. We always try our best to make our guests feeling like home. Your encouragement makes all our effort worthy.

A simple "welcome back" when step into our lobby from your daily adventure could be very soothing. And we know how important to help you relax and chill after a long day of shopping and exploring Taipei.

We look forward to seeing you again in the near future. Please remember CityInn Hotel Plus - Ximending Branch is always your home in Taipei.

Sincerely yours,

Howard Fan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about CityInn Hotel Plus - Ximending Branch

Address: No.63 Baoqing Road, Zhongzheng District, Taipei, Taiwan
Phone Number:
Location: Taiwan > Taipei
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#3 Romantic Hotel in Taipei
#4 Family Hotel in Taipei
#35 Business Hotel in Taipei
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — CityInn Hotel Plus - Ximending Branch 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
In pursuit of a high quality design standard, Cityinn Hotel Plus invited internationally renowned design studio “Architecture Interior” to execute its interior and exterior design. The artistic installations in the hotel’s public areas and guest rooms were jointly developed by street wear brand “Pizza Cut Five” and “Love Tomorrow Today” to reflect a chic lifestyle and environmental consciousness.Cityinn Hotel Plus offers you a better service standard in every possible way, whether for well-known tourist attractions or restaurants, we are perfectly familiar with your necessary information in hand, we can recommend you anything in your demand. We provide all area free wireless internet service, as well as fax, printing, booking restaurants, advance laundry service or travel information, the hotel staff will happy to serve you in every possible way and make you feel home again. ... more   less 
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Also Known As:
City Inn Plus Hotel Taipei

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