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“Everything is good” 5 of 5 stars
Review of CityInn Hotel Plus - Ximending Branch

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CityInn Hotel Plus - Ximending Branch
2.5 of 5 Hotel   |   No.63 Baoqing Road, Zhongzheng District, Taipei, Taiwan   |  
Hotel website
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Hotel amenities
Special Rate
Special Rate TWD1,920
Ranked #3 of 467 Hotels in Taipei
Bangkok, Thailand
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
“Everything is good”
5 of 5 stars Reviewed May 14, 2014

I love the staffs because they are helpful, friendly and giving you a very good advice. The room is small but not that small if compare to Japan. They don't have a windows as we stayed in twin bedroom. The room is clean. I will go back to stay there again, if I go back there.

  • Stayed April 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShinoChiu, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, May 17, 2014
Dear Ms. MeiMeiMee:

Thank you for taking the time to write a review of our hotel, and for your generous and kind compliments. We are delighted to know that you enjoyed your stay with us. We will do our very best to continue deserving such high praise. We look forward to welcoming you back at Cityinn Hotel Plus - Ximending Branch very soon.

Best regards,

Shino Chiu
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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564 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Korean first
  • Thai first
  • Any
English first
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 14, 2014

Stayed here for 3 nights during my stay in Taipei, after my stay at Rainbow Hotel. Located barely 2 mins walk from the Ximen station, this hotel is very accessible to the subway and the XMD shopping district. Located slightly further from the bustling streets of XMD, this hotel offers close proximity yet quiet serenity with promise to a good quiet environment. XMD is about 5~7 minutes walk away, diagonally across the traffic junction, getting to and fro from XMD is never a real issue!

This hotel provides an living area at basement for guests to pack food and sit there for their meals, couch area for relax and TV watching, free kitchen area to heat up food, free coffee machine dispenser, laundry area with 4 washing machines and 4 dryers.

A few pointers:
1. Lift: is this the main problem with all hotels in Taipei? My stay at Rainbow Hotel have this same major issue as well - 1 extremely small lift that serves the entire hotel.
2. Aircon: not very cooling. Not sure if the remote was faulting, but the aircon took awhile to cool the room down.
3. Room: small rooms. Barely had walking space after putting down 2x 28" luggages.
4. Beddings: clean bedding with no unpleasant smell. Good job on that.
5. Shower: bath tub with anti-slip studs. Finally managed to shower with no fear of slipping, unlike my experience at Rainbow Hotel. No fear of water splashing out of bath tub too as the bath tub was enclosed within a sliding glass panel.
6. Hotel staff: friendly hotel staffs with a mind for details. Placed a few orders to be delivered to CityInn even prior to my stay with them and surprisingly, they know exactly when to expect delivery without me having to remind them at all! Very detailed and service oriented! Although there were no bellboy to help out with luggages, but these reception desk staffs sure make your stay extremely pleasant!

Definitely will stay at this hotel for my next Taipei visit!

Room Tip: Close your toilet windows as it overlooks the street. You won't want someone peeping at you when...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShinoChiu, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, May 17, 2014
Dear Mr. TravelHappy1010:

Thank you for staying at Cityinn Hotel Plus - Ximending Branch and taking your precious time to share your comments with us. I am pleased to know that you were satisfied our service and cleanliness of our Hotel. It is delightful to receive compliments from our guests. The entire team sincerely appreciate your feedback so that we may serve our guests better in the future. We look forward to welcoming you back at Cityinn Hotel Plus - Ximending Branch very soon.

Best regards,

Shino Chiu
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
5 of 5 stars Reviewed May 13, 2014

Stayed here for 4 nights. Check-in was smooth and quick. Good location - hotel is located near Ximen Station exit 3/4 (less than 5 mins walk). Room is comfortable and clean. Awesome customer service, friendly and helpful staffs who greeted warmly to every guests.

Had a great stay with my family. Thumbs up for the awesome service, will definitely choose Cityinn Hotel again.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard F, Manager at CityInn Hotel Plus - Ximending Branch, responded to this review, May 17, 2014
Dear Mr./Ms. Chialee87:

It was our honor to serve you during your trip. I am very delightful to know that you enjoyed the convenience of hotel location, and really appreciated your generous comments on our service. We always believe in helping our guests to have a memorable accommodation experience is what we are here for.

With your precious feedback and comments, we can understand what can we do better to improve our service and facilities. A more personal touched service is what you can experience in our hotel, and what we like to offer too.

All of the staffs in CityInn Hotel Plus - Ximending Branch appreciate your kind comment and support. We look forward to seeing again here in the near future.

Sincrely yours,

Howard Fan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 12, 2014

Location is great, its just next to the Ximending MRT (train) station, upon arrival traveler can just take bus from airport to Taipei main station, then change to MRT, and hotel is only 1 station away.

Different rooms are decorated with different theme, small in size but is clean and good enough for a good night sleep. Stayed 2 nights, check-out and went to Nantou for few days, and back to hotel for another night. First 2 nights, the room was without window, hence a little not so use to the enclosed feeling. The last night when I back to the hotel, it was a room with window :) Because is a small hotel, the elevator is very small.

Breakfast is a la carte, available to order, but food is not a issue at all. Ximending shopping district is just behind the hotel, have all kind of food and many shops.. Staff are friendly and attentive. Able to provide advice on where to go and the weather forecast.
Overall it was a great experience. Will go back again.

Room Tip: Is better to select room with window.. so that will not feel too enclosed and not able to tell what...
See more room tips
  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard F, Manager at CityInn Hotel Plus - Ximending Branch, responded to this review, May 16, 2014
Dear Ms. PriscilliaNg:

I am delighted to know that you found our location is convenient, and especially appreciate your kind comments regarding our service. Themes of our rooms are like you mentioned could be varied, so you could be enjoying a different theme when visiting us next time.

In regarding about our rooms without windows, all the rooms without windows and corridor in every floor are flowing fresh air from air conditioning system. We understand a room without window could be stuffy from time to time, therefore a fresh air exchanging mechanism is equipped in our hotel to make a more comfortable environment for our guests. And of course, we still have several room types with windows for guests to choose.

Once again, thank you for staying with us and leaving very useful feedback and comments. They are very important for us to improve the service in order to offer a better experience and enjoyment to every guest. We look forward to seeing you again in our hotel in the near future.

Sincerely yours,

Howard Fan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 12, 2014 via mobile

I really like this hotel.tho is small but all u need is there. The reception staff are all extremely friendly esp ms Joanne! All is clean ..

The only thing I can fault on is im able to hear pple showering in e middle of the night and closing the door.

I will not hesitate to book cityinn again for my next taipei stay ;)

  • Stayed May 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharonlee0811, Deputy Manager at CityInn Hotel Plus - Ximending Branch, responded to this review, May 13, 2014
Dear Ms.emilyoyk,

Warmest greetings from Citynn Hotel Plus - Ximending Branch and thank you for your kind patronage.

I am glad to know you like our service. We also feel sorry for any inconvenience during your
stay. We will try to do our best to provide a comfortable and functional environment for all of our valued customers.

We look forward to welcoming you back at Cityinn Hotel Plus - Ximending Branch very soon.

Best regards,
Sharon Lee
Deputy Manager
Cityinn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed May 12, 2014

Friendly and helpful staffs, strategic location (near to MRT, shopping and eating stalls), free stay for kids below 6 years old in super king size bed room! They even have free laundry service at the basement, so you need not to worry where to send your dirty clothes. I will definitely come back here if I'm going to Taipei in future.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharonlee0811, Deputy Manager at CityInn Hotel Plus - Ximending Branch, responded to this review, May 13, 2014
Dear Mr.James K,

Warmest greetings from Citynn Hotel Plus - Ximending Branch and thank you for your kind patronage.

We are glad to know that you were satisfied with the location and facilities. You feedback not only encouraged us, but also gave all the tripadvisor travelers information about us.

We look forward to welcoming you back at Cityinn Hotel Plus - Ximending Branch very soon.

Best regards,
Sharon Lee
Deputy Manager
Cityinn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2014

Location: near the metro station, staff service attitude good, clean, comfortable hotel. That day is my wedding anniversary, the hotel gave me a bottle of champagne, my wife and I was surprised. They respect and take care of the guests.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShinoChiu, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, May 9, 2014
Dear Mr. Lau:

Thank you for taking time to write a review of our hotel, and for your generous and kind compliments. We are delighted to know that you enjoyed your stay with us. It's our honor to celebrate your wedding anniversary for you and your wife. We will do our very best to continue deserving such high praise. We look forward to welcoming you back at Cityinn Hotel Plus - Ximending Branch very soon.

Best regards,

Shino Chiu
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about CityInn Hotel Plus - Ximending Branch

Address: No.63 Baoqing Road, Zhongzheng District, Taipei, Taiwan
Phone Number:
Location: Taiwan > Taipei
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#3 Romantic Hotel in Taipei
#4 Family Hotel in Taipei
#43 Business Hotel in Taipei
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — CityInn Hotel Plus - Ximending Branch 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
In pursuit of a high quality design standard, Cityinn Hotel Plus invited internationally renowned design studio “Architecture Interior” to execute its interior and exterior design. The artistic installations in the hotel’s public areas and guest rooms were jointly developed by street wear brand “Pizza Cut Five” and “Love Tomorrow Today” to reflect a chic lifestyle and environmental consciousness.Cityinn Hotel Plus offers you a better service standard in every possible way, whether for well-known tourist attractions or restaurants, we are perfectly familiar with your necessary information in hand, we can recommend you anything in your demand. We provide all area free wireless internet service, as well as fax, printing, booking restaurants, advance laundry service or travel information, the hotel staff will happy to serve you in every possible way and make you feel home again. ... more   less 
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Also Known As:
City Inn Plus Hotel Taipei

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