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“Amazing Staffs and wonderful Hotel” 5 of 5 stars
Review of CityInn Hotel Plus - Ximending Branch

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CityInn Hotel Plus - Ximending Branch
2.5 of 5 Hotel   |   No.63 Baoqing Road, Zhongzheng District, Taipei, Taiwan   |  
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Hotel amenities
Ranked #5 of 446 Hotels in Taipei
4.5 of 5 stars 475 Reviews
Singapore, Singapore
2 reviews
“Amazing Staffs and wonderful Hotel”
5 of 5 stars Reviewed January 6, 2013

Hotel is near to Exit 3 Ximen MRT station. Its so convenient to go around. No worries!
Staffs and room attendance is all very friendly. What will brighten you days with all the warm smiles and greetings. The effort they put into remember your name is a plus point. Hotel room is small yet cosy. Comfortable bed and pillows. Thin wall which i believe is improving alot. This hotel is way too good be it for a short stay or a long stay.
Thanks Cityinn Plus for the awesome service. This will be the one and only hotel i will stay with during my visit in Taipei.

Room Tip: Rooms with Window will be a wise choice.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZackTsai, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, January 8, 2013
Dear Valued Guest:

Thank you very much for writing this wonderful review on us with your precious time. It is our honor to serve you and be your host while you were in Taipei. I am also glad to know that you enjoyed the hotel location, facilities and service.

We always treat all of our guests as our own friends and families. When our guests return with their smile of satisfaction just making our day. It is the best reward that we could get and making us to keep improving ourselves. There are still many to see to indulge and taste in Taipei. Please visit us next time when you planing to come to Taipei.

However, I am very sorry for any inconvenience occurred during your stay. We are aware of the sound insulation issue in our building. We have tried very hard to find a better solution for it. The improving project is proceeding and will be finished in a few months.

We are looking forward to seeing you again in the near future. Let us offer you another home-alike experience.

Sincerely yours,

Zack Tsai
Hotel Supervisor
CityInn Hotel Plus - Ximending Branch
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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475 reviews from our community

Traveler rating
    327
    129
    17
    0
    2
See reviews for
131
127
27
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Korean first
  • Any
English first
Kuala Lumpur, Malaysia
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed January 2, 2013

Situated at Exit 3 Ximen MRT Station, CityInn Hotel is very convenient if you plan to explore Taipei on your own. The staff is very friendly, though the room is a bit small and some rooms without windows, but generally it is clean and acceptable. The quality of the room is good and it is very well decorated. We had a very pleasant stay here.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZackTsai, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, January 3, 2013
Dear Valued Guest:

Thank you very much for the wonderful review. It is our honor to have you as our guest. I am very glad to know that our service could meet your standard.

Please come visiting us again when your are in Taipei next time. We are looking forward to seeing you in the near future. Have a nice day!

Sincerely yours,

Zack Tsai
Hotel Supervisor
CityInn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 1, 2013 via mobile

This hotel is amazingly near the train station. Alight at Ximendingetro station, take exit 3 and the hotel is on the left aide of the road. You can probably get to the hotel in 30 secs.

Hotel is modern, nice and clean with coffee and tea services in room and at the basement. The basement area is pretty cool, they have microwave, washing machine, computer, free wifi and some sofa for you to rest in case the room is not ready. I slept in the sofa for three hours while waiting for our room to be ready.

The only gripe i have is the lift - it's rather small, and slow, and when it's checkout time, you might have to wait for the lift to go up and down a few times before you get a chance to board, especially if you're staying between 3 - 6 floors.

Was this review helpful? Yes 2
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Howard F, Manager at CityInn Hotel Plus - Ximending Branch, responded to this review, January 2, 2013
Dear Valued Guest:

Thank you very much for taking your precious time to write a review on us. I am glad to know that you like our location and facilities. There always will be some sorts of differences on our decoration and equipments from time to time. However, the passion to serve our guests in a better way is always consistent.

I am so sorry about the inconvenience caused by our elevator. Our hotel was remodeled base on an old building. Although we have renewed all the facilities and most of structures but there are couple of fundamental structures can not be changed, such as elevator shaft. Please accept my apology for this issue.

Hopefully you can visit us again next time in Taipei. We are looking forward to seeing you in the near future.

Sincerely yours,
Howard Fan

Hotel Manager
CityInn Hotel Plus - Ximending Branch
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Philippines.
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 29, 2012

The hotel is very clean, homey, cool. Room is small but its ok, very comfortable and clean bed and sheets. Nice place to sleep after long tiring day tours. Great hotel amenities, and lounge with free coffee, juices, tea. The location is at center of shopping,train, very accessible. Great food too. The staff are very helpful. Will go back to this hotel. We enjoyed our first time trip to Taiwan.

Room Tip: You can choose from varried room designs, kids will like it.
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZackTsai, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, December 30, 2012
2012年12月3日
Dear valued guest,

Thank you for taking time to write a review of our hotel, and leave such a generous and kind compliments. We are delighted to know that you enjoyed your stay with us. Your kind comments regarding location and room facilities have been noted and shared with our associates. We will do our best to continue deserving such high praise. Looking forward to welcoming you back at Cityinn Hotel Plus Ximending Branch soon.

Sincerely yours,

Zack Tsai
CityInn Hotel Plus - Ximending Brach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 29, 2012

Totally impressed with this hotel!!! Stayed there for 2 nights from 24th to 26th Dec 12, the room was really cozy! And each hotel room had a Christmas socks hung at the door on Christmas day, it was really a surprised. However, the biggest surprise was a cake was given to me on my birthday, it was really a memorable stay! Thank you, we will come back again!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZackTsai, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, December 30, 2012
Dear Valued Guest:

Thank you very much for the wonderful review. It is our honor to have you as our guest. I am very glad to know that our service could meet your standard. The personal touch is something that we are very proud of ourselves and happily doing it for our guests.

Please come visiting us again when your are in Taipei next time. We are looking forward to seeing you in the near future. Have a nice day!

Sincerely yours,

Zack Tsai
Hotel Supervisor
CityInn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
5 of 5 stars Reviewed December 19, 2012

THis is one of the best hotel i've ever stayed in, considered the amount i had paid! For a small and inexpensive hotel, i'm impressed by their professional staff. They addressed us by our name (we aren't just 'another' guest), they greeted us whenever we were at the lobby. We had a slight hiccup with our booking which was done via an agent, however, Howard the manager, was pro-active and promptly settled the issue for us. The room and bath
room were extremely clean. They even provide free usage of coffee machine which dispensed aromatic coffee, juice and hot beverage dispensers, washing machines and dryers, computers n wi fi. Excellent location. Will definitely stay here again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicoleTzeng, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, December 19, 2012
Dear valued guest,

Thank you for staying at CityInn Hotel Plus - Ximending Branch and taking your precious time to share your comments with us. We are pleased to know that you enjoyed your stay with us. It is always delightful to receive compliments from our guests and I have shared your kind words with all the associates.

The entire team sincerely appreciate your encouragements and feedback so that we may serve our guests better in the future. We look forward to welcoming you back at CityInn Hotel Plus - Ximending Branch very soon.

Sincerely yours,

Nicole Tzeng
Hotel Superviosr
CityInn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 18, 2012

We booked a twin room for 5 night for a family of 5 by mistake and ended up with 2 twin beds good for 2 adults. The staff tried to get us a family room but there was none given the peak season in November. The next best thing they did was to arrange for us to stay in the biggest room with a queen bed and a sofa bed. Excellent staff who turn your holidays woes to dreamland at this hotel chain. The room is always kept clean and refreshments like water and tit-bits are well replentished (based on head count). There's even one free condom given for every night stay too. Location is great if not superb. Lastly, home greetings whenever you return back to the hotel.

Room Tip: Request for rooms away from the lift lobby.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicoleTzeng, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, December 19, 2012
Dear valued guest,

Many thanks for leaving such a wonderful review for us. We were overjoyed reading this comment. Thank you for letting us know that our service pleased you and I have shared your kind words with all the associates.
The whole team of CityInn Hotel Plus - Ximending Branch sincerely appreciates your encouragements and feedback so that we may serve our guests better in the future. We look forward to more of your valuable comments and visits in the near future.

Sincerely yours,

Nicole Tzeng
Hotel Supervisor
CityInn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about CityInn Hotel Plus - Ximending Branch

Address: No.63 Baoqing Road, Zhongzheng District, Taipei, Taiwan
Phone Number:
Location: Taiwan > Taipei
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#3 Romantic Hotel in Taipei
#4 Family Hotel in Taipei
#35 Business Hotel in Taipei
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — CityInn Hotel Plus - Ximending Branch 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
In pursuit of a high quality design standard, Cityinn Hotel Plus invited internationally renowned design studio “Architecture Interior” to execute its interior and exterior design. The artistic installations in the hotel’s public areas and guest rooms were jointly developed by street wear brand “Pizza Cut Five” and “Love Tomorrow Today” to reflect a chic lifestyle and environmental consciousness.Cityinn Hotel Plus offers you a better service standard in every possible way, whether for well-known tourist attractions or restaurants, we are perfectly familiar with your necessary information in hand, we can recommend you anything in your demand. We provide all area free wireless internet service, as well as fax, printing, booking restaurants, advance laundry service or travel information, the hotel staff will happy to serve you in every possible way and make you feel home again. ... more   less 
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Also Known As:
City Inn Plus Hotel Taipei

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