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“Good location and nice rooms” 5 of 5 stars
Review of W Taipei

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W Taipei
5.0 of 5 Hotel   |   No.10 Section 5, Zhongxiao East Road, Xinyi District, Taipei 110, Taiwan   |  
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Ranked #14 of 446 Hotels in Taipei
Manila, Philippines
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Good location and nice rooms”
5 of 5 stars Reviewed July 8, 2014 via mobile

Stayed here for 3 nights at fabulous room. My husband and i can never be more satisfied.
Great location. Just a walking distance to Taipei 101. Train station is just a step away.
Room was very clean, well-lit, and well maintained.
Love the toilet. It automatically opens and cleans and deodorizes and flushes for you, not to mention that bidet and rear cleansing thing.
Breakfast was so good.
Overall, it was a very pleasant stay!!

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wtaipeiofficial, Manager at W Taipei, responded to this review, July 10, 2014
Dear LeTanS,

Thank you for your wonderful review! We are pleased to know that both you and your husband had a pleasant stay and liked so many aspects at W Taipei, especially the guest room facilities and our convenient location. Once again we appreciate your valuable comments and definitely look forward to your next return for another more than satisfying stay with us.

With Best Regards
W Taipei
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1,012 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Bangkok, Thailand
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 6, 2014

I have had my fair share of experience as a W hotel guest and I must say that W Taipei is one of my favorite W hotel that is located in a big city. It has the sense of hipness that we associate with the brand W and unfortunately a few of W hotels in cities fail to grasp this concept and then it becomes tacky. I love the bedroom I stayed in and the pool area is very nice. i highly recommend it.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wtaipeiofficial, Manager at W Taipei, responded to this review, July 8, 2014
Dear Pettebench,

We are so happy to read your comment, and proud of being recognized as your favorite W Hotel!
Appreciate your recommendations and compliment of “one of the better w hotels located in a city.”
We wish to welcome you back soon for another wonderful experience.

With best regards,
W Taipei
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Midwest
Top Contributor
163 reviews 163 reviews
117 hotel reviews
Reviews in 82 cities Reviews in 82 cities
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed July 2, 2014

Pros:
1. The Fantastic room, which comes with a large futon that can double as a single bed. We actually did use the futon for our son who joined us for one night.

2. The touch-less toilet where the seat goes up and comes down due to the motion sensors.

3. The helpful Whatever/Whenever staff who patiently answered all my questions and provided cards in English/Chinese for me to hand to taxi drivers, etc.

4. The friendly cleaning ladies.

5. Free nightly Happy Hour for elite members at the Yen and Woo bars.

This is obviously the new trendy Taipei hotel that everyone is talking about. Our local friends were all very interested in seeing our room. Two incidents that I encountered are telling. A taxi driver commented on the staff uniform. According to him, black T-shirts should not be a uniform. I, on the other hand, have no problem with what the staff wears, as long as they are professional and helpful.

On another occasion, three young men entered the elevator with me. They were complaining about the staff's attitude toward them because the young men didn't look like they were rich enough to patronize the hotel.

Yes, attitude definitely plays a part at this hotel. It's okay to be hip and trendy, but why not be pleasant and friendly, also?

And for a five-star hotel, please buy some new bath towels that are bigger and not so flimsy.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wtaipeiofficial, Manager at W Taipei, responded to this review, July 6, 2014
Dear bamboola,

Thank you for choosing W Taipei for your trip and sharing your thorough review with us. We are glad to know that you had a good time in our rooms and bars, and satisfied with the service from our talents. We also feel appreciated that you could provide us the feedback that provides us an opportunity to become better. Your suggestions have already been well noted for future improvement. We thank you again and would love to see you and your lovely family back in the near future.

With best regards,
W Taipei
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Beijing, China
Top Contributor
54 reviews 54 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 2, 2014

I have stayed few W hotels around the world, and W hotel Taipei really bring the WOW effect. Its very trendy but sophiscated, great atmosphere, nice bar by the pool. The great service just add the ice on the cake. And it got good restaurants too!:)-

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wtaipeiofficial, Manager at W Taipei, responded to this review, July 6, 2014
Dear cc c,

Thank you for staying at W Taipei and sharing your review with us. We are more than happy to know that you had a really WOW experience during your stay and liked so many aspects at W Taipei, especially the great ambiance and service. Your recognition just encourages us to keep providing more wonderful service to all our lovely guests. Once again we appreciate your valuable feedback and sincerely look forward to your next visit.

With best regards,
W Taipei
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Irvine, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2014

We have stayed at the W Taipei 3 times in the last year and have never been disappointed! The staff/team are courteous, extremely helpful, knowledgeable, and hip! The rooms are perfect size, with lots of amenities, comfortable, modern and wow - amazing views of the city. Within distance to all major landmarks and city amenities, the W is the place to stay. Located above the city metro, Taipei Bus Station and Hankyu Department store it sure very convenient! Close to Taipei 101 and other fun, food and other delights, the location is hard to beat! We want to thank Clara Lo, night audit team member for her sincere help and much thanks for arranging a lot of our needs and travel plans. Her fun and direct help is a book of knowledge about the city and it's happenings! She is the one who you should call if you need anything. We Thank her graciously for her amazing guest service and delightfully demeanor. She ordered our car service, arrange breakfast and guided us to local eateries that are local delights. The food in Taipei is just simply delicious! Again, we plan to stay there again and again, we hope W stays in the current path of modern and hip fun hotel living and continue to meet and encounter the delights of Taipei!

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wtaipeiofficial, Manager at W Taipei, responded to this review, July 3, 2014
Dear Joe C,

Great, great, great thanks for your continuous support, and we are thrilled to receive such a wonderful compliment from you! We are pleased to know you found our room perfect, our talents all courteous, the location hard to beat! We had shared your compliment with Clara and also with the whole WELCOME team. For sure this will motivate us to provide WOW service continuously. Sincerely appreciate your support. We look forward to welcoming you back to experience again the delights of Taipei.

With best regards,
W Taipei
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Shanghai, China
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 1, 2014

It's my family vacation time and we have quite high expectation to the hotel. The overall experience beat our expectation. My 5 year old son loves the pool so much, as the staff was so attentive to bring him a few inflated toys and cover the bench with towel for my wife. He even held umbrella for us when raining. There is a white noise machine which I could help us to sleep in the sound of waves or rain the whole night. The cleaning products are marvelous, not only high quality and good smell, but also provides a facial wash gel! The location is also so covenience, next to everything you need in the city, including dept stores, bookstore, restaurants, coffee shops, subway, 101 tower, banks, etc. This is the hotel we want to stay again and recommend the others when visit Taipei.

Room Tip: Rooms face 101 tower
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wtaipeiofficial, Manager at W Taipei, responded to this review, July 2, 2014
Dear Paul Z,

Thank you for sharing your review with us! We are so glad to know that you and your family had a great time and so much fun with us. All the wonderful experience that you explored at our WET Swimming Pool, guest rooms and the shopping malls around W Taipei, is exactly what we are aiming to provide to all our lovely guests. We appreciate your recommendation and truly look forward to seeing your next visit!

With best regards,
W Taipei
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singapore
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 27, 2014

Its great , from the moment you step into the lobby , to the room to the bar. Clean, sexy and comfortable. What won me over 1. the white noise machine , I could sleep to the waves or rain the whole night 2. facial wash , not many hotels dare to offer this , but for a guy like me , I am more than happy to have this alongside the bath gel. Its a hotel you want to go over and over again. Location is also ground zero , near to everything in the middle of everything.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wtaipeiofficial, Manager at W Taipei, responded to this review, June 30, 2014
Dear treetop193,

Thank you for sharing your lovely review with us. How wonderful is that we provided a fantastic stay to you! All the efforts, including the white noise machine, the Bliss facial gel and any other detailed preparation, are aiming to grant you a satisfying experience with us. We appreciate your recommendation and recognition, and we are looking for seeing you again.

With best regards,
W Taipei
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about W Taipei

Address: No.10 Section 5, Zhongxiao East Road, Xinyi District, Taipei 110, Taiwan
Phone Number:
Location: Taiwan > Taipei
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Taipei
#3 Spa Hotel in Taipei
#5 Luxury Hotel in Taipei
#8 Romantic Hotel in Taipei
#18 Family Hotel in Taipei
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — W Taipei 5*
Number of rooms: 405
Official Description (provided by the hotel):
In the Xinyi District, home to W Taipei, there pulses a neon current, creating a sanctuary where serenity meets energy. Here, an endless stream of people, ideas and technology fuses Taipei’s rural surroundings with its urban core. From the vibrant markets, theatres and nightclubs to the iconic Taipei 101, everything—even the sky— is electrified. ... more   less 
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Also Known As:
w Taipei Hotel Taipei

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