I stayed in this lovely hotel for 5 nights in March based on the reviews here. This is one of the best hotels I have stayed, staff was very nice and helpful and room was extremely clean.
The hotel itself is next to Momo shopping centre, shops, 5 mins walk to the train, and another 5 mins walk to the airport shuttle bus stop.
I arrived at the Hotel close to 9pm at night, came from sunny and hot Sydney in March I wasn't prepared for the cold weather in Taipei. The staff at reception was extremely nice and spoke good English, checkout was quick as the guy was aware I was tired and freezing and suggested I should get a jacket from MOMO before it was closed at 10pm. I was then shown to my room, the staff explained how the coffee machine worked and took me to the HQ lounge where I could get snacks, drinks..etc..
The room was extremely clean, with nice little touches such as BOSE ipod dock, complimentary Minibar (if u are into alcohol there is a can of beer), nespresso machine. It was also great to have the 24 hours lounge as I was sick one night around 3am soIi went downstair to stock up on oranges (Vitamin C).
The only thing I could fault would be the lack of space to hang my clothes. As there was only one hanger available in the U room and no wardrobe, so I was forced to hang them on chair or lay them on top of my bag. The room also had a very small window so there was no natural light. I also had a problem with the bathroom on my 4th night as the drain was blocked so it flooded the floor. I didn't tell the staff as I only had 1 day left there and couldn't be bothered to move to another room if the option was given.
Breakfast at the hotel became a bit boring after 2 days, as very similar food was offered each day and there wasn't a big variety. The lounge could get quite crowded too, there were only 4 small tables. There was 1 morning I had to sit at the bar table so not very comfy. The lounge has 2 MAC (I believe one was installed with MS windows) with internet access, handy if you don't have a laptop. Free wifi is available in public area and room.
Another + for this hotel is that guest could borrow OSIM massagers. So I borrowed the legs machine for 2 nights, which helped a lot after a day of walking in the city.
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