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“Good location to stay in Taipei City” 4 of 5 stars
Review of CityInn Hotel - Taipei Station Branch I

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CityInn Hotel - Taipei Station Branch I
3.0 of 5 Hotel   |   No.7 Huaining Street, Zhongzheng Distrist, Taipei 100, Taiwan   |  
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TWD1,920 (TWD)
Ranked #10 of 446 Hotels in Taipei
Singapore, Singapore
1 review
“Good location to stay in Taipei City”
4 of 5 stars Reviewed May 12, 2012

I stayed 4 nights in this hotel. Room is just nice for a couple. Bathroom is cleaned and modern. Hotel comes with free laundry machine and dryer at 2nd floor. Staff are friendly and helpful. Close to Taipei Main Station and shopping district, restuarants and local food are easily find, very convenience. MRT, Trains and HSR are within minutes of walks. Easily connect to other parts of Taipei City by MRT and County Taipei by bus area likes, Jiufen, Yehliu. etc...
The only disappointment is that the sound proof of the room, noise can be hear from the corridor and the other room.

Room Tip: Ask a bigger room same type if you got small one...
See more room tips
  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michellelu, Supervisor at CityInn Hotel - Taipei Station Branch I, responded to this review, May 29, 2012
Dear Guest,
Warmest greetings from CityInn Hotel - Taipei Station Branch I ! Thank you for taking your precious time to share your experience with us. We are glad to hear that you enjoyed your stay and were pleased with our personalized customer service.
We are trying everything we can to improve the quality of sound proof, we hope the next time when you stay at Cityinn Hotel we can see the change in us.
Thank you once again for your kind compliments, we look forward to more of your valuable comments and visits in the future.

Warm Regards,
呂佩真Michelle Lu
Supervisor
新驛旅店 - 台北車站一館
CityInn Hotel - Taipei Station Branch I
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342 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Sydney, Australia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2012

This place is close to the Taipei Main Station and shopping district! It is so convenient to find food and entertaining within few blocks. When we reached, we just dump our bags and went hunting for food!

The hotel room is not too big, not too small, just nice. It is clean and modern, equipped with TV, refrigerator, toilet amenities and small open wardrobe. Water bottle and some snacks like potato chips are supplied daily, which is a surprise for us. We didn't expect the hotel to be so generous. One con is that the refrigerator never function well, it was not cold at all. We have to use the Fridge at Level 2. Level 2 is a breakout area for the staff and some tourist waiting for their laundry. Yes, there are washing machine and dryer which is a good thing as we didn't bring a lot of clothes.

The hotel staffs are very polite and caring. Every time when we leave the key to them, they will inform us that room will be clean or if they can clean the room. They even gave us a small treat (a piece of cake and a goodbye card) on our last day. Loved the cake!

Overall the hotel is great, just that I was awake by the rude and noisy tourist next door on our departing day with their too exciting giggling and laughing and talking at 6 AM! The sound proof can be better in my opinion.

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michellelu, Supervisor at CityInn Hotel - Taipei Station Branch I, responded to this review, April 25, 2012
Dear Guest,

Warmest greetings from Cityinn Hotel 1 Taipei Main Station! Thank you for taking your time to share your experience about your recent stay at our hotel. Your comments will be shared with our staffs.
In regards to the refrigerator, we did fix when you tell us. We truly apologize for the inconvenience.
We continuously strive to improve upon our sound proof, so we hope that on your next stay with us, you may see the improvements we have made.

Sincerely we look forward to serving you again soon.

Warm Regards,
Michelle Lu
Supervisor
Cityinn Hotel 1 Taipei Main Station
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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 13, 2012

A satisfactory budget stay. Room is definitely small, typical of hotels in main city. But it is clean and modern. We stayed for one night to catch the train to Hualian the next morning. For a family group of 8 with 2 elder members and 2 young children, it was still walkable to the Taipei Main Station in light drizzle. The only disappointment is there is no breakfast included in the price.

  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChiayiHsu, Supervisor at CityInn Hotel - Taipei Station Branch I, responded to this review, February 13, 2012
Dear Guest:
Thank you very much for choosing CityInn Hotel 1.
It is our pleasure to receive your satisfaction on stays with us.

Should you have any questions, suggestions, and concern toward CityInn Hotel 1 and Taipei Inns Group, please feel free to contact us anytime.
We are looking forward to serve you again.

Yours Sincerely,

Awabi Yoo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Senior Reviewer
6 reviews 6 reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 9, 2012

I stayed at CityInn 1 during my first visit to Taipei. I made my room reservation at their website ( www.cityinn.com.tw ), you can choose to stay either in their Standard Room ( One queen size bed ) or Twin Sharing Room ( Two Single Beds ). I personally felt that the queen bed is a bit too small for 2 adults, unless of course you are on a honey moon. Deposit can be paid with credit card, however, you have to be registered as a member first before you can proceed with making a room reservation.
CityInn 1 is the oldest branch among the chains of CityInn Hotel in Taipei. However, the interiors and furnishings of the hotel is still relatively new, my room is very clean, and staff are efficient and polite. Above all, it is situated at a very good location. ( 5 mins walk to Taipei Main Station ) I would strongly recommend this to anyone who are searching for a convenient and yet affordable hotel.

  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChiayiHsu, Supervisor at CityInn Hotel - Taipei Station Branch I, responded to this review, February 9, 2012
Dear Guest:
Thank you very much for choosing CityInn Hotel 1.
It is our pleasure to receive your satisfaction on stays with us.
Should you have any questions, suggestions, and concern toward CityInn Hotel 1 and Taipei Inns Group, please feel free to contact us anytime.
We are looking forward to serve you again.

Yours Sincerely,

Awabi Yoo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manhattan, KS
Top Contributor
108 reviews 108 reviews
66 hotel reviews
Reviews in 71 cities Reviews in 71 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed February 4, 2012

Clean and elegant but (some?) rooms have no windows. No breakfast but the price for the room was very affordable.

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChiayiHsu, Supervisor at CityInn Hotel - Taipei Station Branch I, responded to this review, February 6, 2012
Dear Mr. Roscislaw

Thank you very much for choosing CityInn Hotel 1.
It is our pleasure to receive your satisfaction on stays with us.
Should you have any questions, suggestions, and concern toward CityInn Hotel 1 and Taipei Inns Group, please feel free to contact us anytime.
We are looking forward to serve you again.

Yours Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sentosa Island, Singapore
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 31, 2012

Convenient location near Taipei Main Station.
Friendly and helpful staff
Clean room , small but functional.
Free laundry + cafe is a plus

Room Tip: From Taipei Main Station walk to Sin Kuan Shopping Center, cross the side street
See more room tips
  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
獵人, supervisor at CityInn Hotel - Taipei Station Branch I, responded to this review, February 1, 2012
Dear Guest:
Thank you very much for choosing CityInn Hotel 1.
It is our pleasure to receive your satisfaction on stays with us.
Should you have any questions, suggestions, and concern toward CityInn Hotel 1 and Taipei Inns Group, please feel free to contact us anytime.
We are looking forward to serve you again.

Yours Sincerely,

Awabi Yoo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 29, 2011

Stayed in Cityinn III last year and returned again this year. It is value for money. The room is clean n you get fresh towels every day. Was there for 6 nights. everyday after our day of shopping n sightseeing, it is very nice to get back to a neat n clean room. Our PJ's will always be folded neatly n lay on the beds ready for our use when we are back in the room. My kids' teddy will always be placed neatly on the bed. sometime tug under the blanket or arranged neatly. It is so refreshing to go back to the room n expecting to see something different.

The location is very convenient:- 5 to 8 mins walk to the MRT n taipei main railway station.
Friendly staff.

Room Tip: Book early if you want a family room cos family rooms are limited.
See more room tips
  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
獵人, Supervisor at CityInn Hotel - Taipei Station Branch I, responded to this review, December 30, 2011
Thank you very much for choosing CityInn Hotel.
It is our pleasure to receive your satisfaction on stays with our branch(CityInn Hotel III).
We will pass your comment to their manager.
Should you have any questions, suggestions, and concern toward CityInn Hotel and Taipei Inns Group, please feel free to contact us anytime.
We are looking forward to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about CityInn Hotel - Taipei Station Branch I

Address: No.7 Huaining Street, Zhongzheng Distrist, Taipei 100, Taiwan
Phone Number:
Location: Taiwan > Taipei
Amenities:
Free High Speed Internet ( WiFi ) Airport Transportation
Hotel Style:
#7 Romantic Hotel in Taipei
#13 Family Hotel in Taipei
#18 Business Hotel in Taipei
Price Range (Based on Average Rates): $
Hotel Class:3 star — CityInn Hotel - Taipei Station Branch I 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
City Inn Taipei i Hotel Taipei
City Hotel Taipei

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