I stayed at the hotel for the first time for 4 days from 07 Aug to 10 Aug, 2013.
The hotel is very excellent not only for the exellent rooms of many good equipments and facilities, but also very good working staff, all of whom are very cheerful and kind with good hospitality, which is a vital condition as an exellent 5 star-hotel all over the world.
I could really enjoy the safe, quiet and comfortable environment in Pokhara !
Even if a hotel has a very good equipments and facilities, the quality of the working staff is much more important than anything else. In this regard, the hotel is very excellent, as well!!
The location is also very important, too.
The hotel is very convenient and has a very good location, only 5 minutes' drive to the airport and close to the main road to the aiport and to the center of the Lake Side (Baidam).
The hotel has a good swimming pool, well -kept with a small gym and a spa.
What's more, your yards are well-kept, with many beautiful flowers such sub-tropical flowers as hibiscus !
While swimming in the moring, I noticed your local staff are working so hard to keep the yard ,flowers and trees in a very good condition under the strong heat of sunshin!
Thanks to your staff's kindness , good hospitality and dilligence (working so hard), I could really enjoy my 4 days' stay, with my room upgraded to a suite room with beatiful flowers in particilar.
I stayed alone this time, but next time in a few years, I strongly wish to come back to stay at your hotel with my wife, who busily works in Tokyo.
I'm really looking forward to coming to Pokhara and meeting your excellent working staff again so soon !
A Japanese tourist, a teacher of English till this spring
In Pokhara, I recommend even a bag-packer to stay at a 4 or 5-star hotel, which is much cheaper than...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 19, 2013
Dear Mr. Shigeru,
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Greetings from Pokhara Grande!
Thank you very much for being so generous enough to put in a whole lot of good words for our hotel. It was heartening to know that you enjoyed your stay with us and we do hope that your visit to Zurich and meeting your friends after decades went as planned.
We look forward to welcoming you again, with your wife (as you promised) and give us the pleasure to serve you again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.