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“Really outstanding stay, hard to fault this hotel” 5 of 5 stars
Review of Shambaling Boutique Hotel

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Shambaling Boutique Hotel
3.5 of 5 Hotel   |   Near the great Boudha Stupa | Boudha, Kathmandu 1001, Nepal   |  
Hotel amenities
Ranked #5 of 149 Hotels in Kathmandu
Perth, Australia
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
“Really outstanding stay, hard to fault this hotel”
5 of 5 stars Reviewed January 14, 2014

Please be aware on arrival at the airport, the airport is chaotic, porters try to grab your bags to walk 10 meters with them, the toilets are disgusting and you would be better off to organise a transfer on arrival. We did at 25 US dollars plus the usual tax, well worth it on arrival. The hotel is a small property near the Bhoda Stupa, absolutely lovely rooms, a generous 1lt of water per person given in the room each day, we stayed in January so really enjoyed the electric blankets unfortunately due to the shortage of power, the heating only worked after 8pm, so had to rug up in the room.
Breakfast was adequate, mostly served to you, fruit salad, choice of eggs plus bacon, sausages and potatoes of some form, cereals, toast, pastries, porridge and coffee and tea. We had dinner a few times as well which was nice, a little bit priceier than eating at the stupa, but less chance of having a stomach upset. Because the hotel is located in the residential area you cant escape the local noise, like a dog barking quite a bit, but the hotel realy cant control this problem.
We walked quite regulary to the stupa which takes about 15 minutes, down a side alley next to the hotel and then onto a busy side road directly there, there is a mini market on route and interesting shops to look at. You have to pay entry into the stupa 150 rupees per person which lasts for a week, so keep your ticket on you.
Food was cheaper there, cant really say that the food was great anywhere around the stupa.
We found a ATM on the way to the hotel about 5 minutes before you arrive on a very bumpy unsealed road but only available between 10 and 3.
All in all a lovely stay, very helpful and friendly staff, good food, good location, nothing asked was refused, would definetly stay with them again. Remember to bring a mask, extremelly polluted city.
We used the same taxi driver the whole stay, spoke good english, took us on many mini tours, feel free to contact me if you want his phone number or email address. We used him to get back to the airport, us in one car and the luggage in another friends taxi, this cost us 12US. A lot cheaper

Room Tip: Have one overlooking the courtyard, more peaceful and better view
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jigme Phuntsok C, General Manager at Shambaling Boutique Hotel, responded to this review, February 7, 2014
Dear Mr. Philip, Thank you for the detailed review. It was our pleasure to have you and your family at Shambaling. We are all very happy to know that you really enjoyed your stay with us as well as dining at our Lungta Restaurant. We look forward to welcome you at Shambaling in future.
Warm regards,
Jigme Phuntsok Chodon / Mrs.
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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264 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2014

We loved every second of the 3 days we spent in this hotel.
What blew us away the most was the friendly staff, not just one staff member in particular but every single staff member were kind and approachable.
The garden view deluxe double room was so beautiful and clean with excellent hot showers!
What topped it off for us was the offer to have our room until we were to go to the airport at 7:30pm, which was going above and beyond for us.
I would highly recommend this hotel.

Room Tip: Great view over the garden.
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jigme Phuntsok C, General Manager at Shambaling Boutique Hotel, responded to this review, February 7, 2014
Thank you for your review and sharing your experience at Shambaling. We are all very happy to know that you enjoyed every second of the three days of your stay with us. It was indeed our pleasure to have you at Shambaling. We look forward to welcome you at Shambaling again.
Warm Regards,
Jigme Phuntsok Chodon / Mrs.
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2014

My big luggage was not arriving when I arrive at Kathmandu at almost 12 midnight. The hotel manager is very helpful to assist me, keep calling the airport to check with the status of my luggage. Although it still made me waiting for whole day, compare to dealing with this type of incident by myself in Nepal, they had helped me shorter the waste of time. Thank you shambaling!

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jigme Phuntsok C, General Manager at Shambaling Boutique Hotel, responded to this review, February 7, 2014
Thank you very much for your review. As a guest of Shambaling, we always take it as our responsibility to do the best we could to take care of our guest. It was our pleasure to be able to help you with your lost luggage. We are very happy to know that you enjoyed your stay with us and our hospitality as well.
we look forward to welcome you at Shambaling again.
Warm Regards,
Jigme Phuntsok Chodon / Mrs.
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ho Chi Minh City, Vietnam
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 12, 2014

My first impression when coming in the hotel's gate is the peaceful atmosphere of outside garden where we can have the wonderful time by yourselves. Then the warmly welcome from Manager & Receptionist and even the security man made me feel close to this hotel. Hotel is clean and the location is very near Bodanath stupa, just 5 - 10 minutes by walking. This hotel can create for you the feeling that it' s your home. Whenever you need the help, the hotel staff can help you.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jigme Phuntsok C, General Manager at Shambaling Boutique Hotel, responded to this review, February 7, 2014
It was our pleasure to have you at Shambaling and we are all very happy to learn that you felt at home during your stay with us. Thank you very much for your review and sharing your experience with us.
We look forward to welcome you at Shambaling in future.
Warm Regards,
Jigme Phuntsok Chodon / Mrs.
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dusseldorf, Germany
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 12, 2014

This hotel is our first choice in Kathmandu.
The team is extremely nice. There is a very pleasant and friendly atmosphere in the hotel and in the restaurant. The rooms are very nicely designed. The garden is beautiful and invites you to linger.
We feel most comfortable in Kathmandu Bhoudunath. The hotel fits very well into the Buddhist district.
Those who seek unnecessary luxury and complain here in reviews about bad road conditions, should look for another hotel and should please also stay there. Those who are looking for friendly people and a place that is filled with much love, will feel very comfortable here. This is our second time at this hotel and will definitely return.
5 green dots from the heart for one of the best hotels in Kathmandu!
And special thanks and 7 green dots to Tenzin Gelden for their incredible kindness, helpfulness and professionalism ;-)

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jigme Phuntsok C, General Manager at Shambaling Boutique Hotel, responded to this review, February 7, 2014
Dear Mr. Uwe, The entire team would like to thank you from our heart for the wonderful review. We are all very happy to know that you enjoyed your stay with us on both your visits. Our aim is to make our guest comfortable and at home during their stay with us and I am glad you experienced it.
We look forward to welcome you at Shambaling in future.
Warm Regards,
Jigme Phuntsok Chodon / Mrs.
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, Karnataka, India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 7, 2014

We stayed there for 5 nights in december through Jan for the new year and though the place is a well maintained and the staff are very courteous , since its a new hotel they didn't have many things in place.

at nearly 5000 INR for a night its actually pretty costly considering the fact that they didn't even have warmers in the room and Nepal in Dec can get very very cold.

They have bed warmers but it was not working at all.
The food menu has a limited list and the complimentary breakfast offered is the same everyday.

It would have been better if they had atleast changed the breakfast menu.
Apart from this there was no problem with the hotel.
They say that the hotel is a work in progress and they are getting things in place still , but in that view they seem to be missing some key points that a traveller looks for while searching for accommadations

Room Tip: Ensure you ask what's on offer by directly calling them and then decided if you really want to b...
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  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jigme Phuntsok C, General Manager at Shambaling Boutique Hotel, responded to this review, February 9, 2014
Thank you for your review. It was our pleasure to have you at our Hotel. I am very sorry about the bed warmer. I understand it is very cold in December. If you had inform our front desk regarding the problem, we would have replaced the bed warmer immediately. We are already preparing few addition items in our menu. Thank you very much for your suggestion. We hope that you will give us a chance to serve you again. I assure you that you will thoroughly enjoy your stay at Shambaling. All in all I am glad you enjoyed your stay with us.
We look forward to welcome you at Shambaling in future.
Warm regards,
Jigme Phuntsok Chodon / Mrs.
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
182 helpful votes 182 helpful votes
2 of 5 stars Reviewed January 6, 2014

I stayed here with my husband in December 2013 and after a lovely experience in Pokhara, we were quite disappointed with this one. When we entered we were received really well with the traditional Nepali scarf. From then on it was all down the hill.

Bad points :
- We had asked for a room with a garden view and with the heater and we got none. The staff didn't seem sad about it either. It was almost like "This is what we got. Take it or leave it". We had paid for this already and so we had to stick to this hotel.
- The Wifi was HORRENDOUS! You can access the Wifi only at the reception area. The entire week, I was out of touch with the world thanks to this. I missed a few important mails and notifications.
- The food is very regular. Their variety is very minimal and the coffee and tea served during breakfast is very bad. If your a morning person who values his tea / coffee, this can piss you off.
- The plumbing in the room is faulty. Somewhere in the middle of the night we heard water draining out of the pipes and when its all silent outside, this sound is really loud and annoying.
- The housekeeping comes everyday and puts in fresh water bottles in the room. If they miss it, then you will have to pay for this. None of the hotels that I've stayed at so far have charged me for replacing the complementary bottles that the housekeeping missed out on.
- The room apparently had a bed warmer and this didn't work well. Only one tiny part of one of the beds felt warm.

Frankly, I think I could have booked myself into a much better and a cheaper hotel in Kathmandu. Would I come back here? NO.

Room Tip: Rooms with the garden view I HEAR are better than ones with the view of the monastery (which really...
See more room tips
  • Stayed December 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jigme Phuntsok C, General Manager at Shambaling Boutique Hotel, responded to this review, January 14, 2014
Dear Mistress of Spices,

My sincere apologies, that your experience with us was not up to your expectations. Our aim is to make all our guest feel at home and give the highest quality service in every way possible. I apologize for the bed warmer, I understand it's cold and a proper working bed warmer would be nice. If you had informed our Front staff about the bed warmer, we would have been happy to replace it with another one immediately.

Regarding the GARDEN ROOM VIEW or WIFI, all our standard rooms are monastery facing as mentioned on all the booking sites. As your reservation was in Standard room we could not allot you a Garden view room although we offered you an upgrade to our Deluxe room at a very minimal amount. It is also clearly mentioned that our WIFI is free and available only in public areas (lobby and garden) where the speed is high.

In regards to coffee/tea, I inquired with our F&B manager. I was informed that on the very days you were with us, other guest really appreciated our coffee and one of our guests even bought a packet of the coffee which we served as this is the one of the highest quality Organic Nepali fresh coffee. I am therefore quite surprised with this remark. As for the complimentary water bottles, we keep new bottles as and when the water is consumed by the guest and we do not charge any amount for complimentary water consumed. However, if you consume both the bottles and use water from Mini Bar then that is chargeable. Since we take all our guest comments and suggestions very seriously, I personally checked with the accounts department and there were no bills where you have been charged for any water.

Lastly, on behalf of the entire Shambaling family, I would like to once again apologize for any details that went unnoticed by me and my staffs during your stay with us.

Warm regards,
Jigme Phuntsok Chodon / Mrs.
G.M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shambaling Boutique Hotel

Address: Near the great Boudha Stupa | Boudha, Kathmandu 1001, Nepal
Location: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #5 of 149 Hotels in Kathmandu
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Shambaling Boutique Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Close to one of the holiest Buddhist stupas and adjacent to a Buddhist monastery, Shambaling is nestled in the heart of Kathmandu’s Tibetan community in Boudhanath. A 10-minute walk from Boudhanath Stupa, through the narrow brick-paved lanes, Shambaling, meaning paradise garden, opens its door to the comforts of true Tibetan culture fused with high end Swiss hospitality. Spread in 35,000 square feet, your address will be a renovated early 70th Tibetan-style house. You have the luxury of choosing from the 28 meticulously designed suits deluxe and standard rooms based on the concept of Kalachakra. Shambaling exquisitely welcomes you to experience a true Tibetan home stay coupled with genuine Swiss hospitality. One of Boudha’s first guesthouses used by pilgrims from Tibet, the property dates back to early 1970's. Approximately 20 minutes from the international and domestic airport, the hotel is quietly tucked away from the busy streets and fairly close to the peaceful realms of Buddhist heritage sites. Two years in the making, the once old building now houses Shambaling, where old traditions meet modern amenities. While elegantly designed modern rooms and suites mirrors Tibetan aesthetics, every floor represents the Kalachakra elements of Earth, Fire, Water and Sky. Each room’s ceiling colour complements the custom-made curtains and cushion covers. The exclusively imported linen adds novelty to your private space. Shambaling also opens up its lush green garden, perfect for an outdoor meeting or a relaxation under the Peepal tree while gazing at the colourful prayer flags. If you are in search of some soul-searching, the meditation room might come to your rescue. Rooms and SuitesWith meticulous design and an eagle-eye detail, each of the hotel’s four floors represents the elements of Earth, Fire, Water and Sky. While white ceilings combined with white curtains and linen gives you the impression of being under a cloudy sky on the first floor, you transcend to the second floor to experience the warmth of red fire. As you climb further, the rooms welcome you with the exquisiteness of blue water on the third level and yellow hue representing earth on the fourth floor. You can choose between Shambaling standard rooms, the monastery-facing or the garden-facing deluxe rooms, or one of the exclusive suites, all equipped to ensure your comfort, luxury and privacy. All rooms while retaining a taste of authentic Tibetan aesthetic are equipped with modern facilities, including suave bathroom, spacious closet and a mini bar. Whether you are in the mood for fine dining or a casual lunch, Shambaling offers you appetizing delicacies for your gastronomic delight.The Lungta Restaurant is a multi-cuisine fine dining restaurant with a menu that caters eastern and western culinary. With an open-counter kitchen, wooden floor and fine cutlery, the restaurant gives you an invigorating dining experience. Shambaling also serves savories in its outdoor facility known as The Lingka, the Garden Restaurant. Overlooking the lush green garden space, you can dine beneath the prayer flags while gazing at the hotel’s magnificent Tibetan-style architecture. If you want to fulfill your dose of caffeine, our coffee machine La Cimbali serves the world-known Illy coffee. A wide selection of wines and single malt whiskey chosen by the owners awaits you at the Cave Bar. ... more   less 
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