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“Unbelievably beautiful hotel with an incredible team of professional staff” 5 of 5 stars
Review of Dwarika's Hotel

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Dwarika's Hotel
5.0 of 5 Hotel   |   P.O.Box 459, Battisputali, Kathmandu, Nepal   |  
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Hotel amenities
Ranked #3 of 149 Hotels in Kathmandu
Lymm, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Unbelievably beautiful hotel with an incredible team of professional staff”
5 of 5 stars Reviewed yesterday NEW

I had stayed at Dwarikas a few years ago so already knew that it was an exceptional hotel - a unique location and wonderful staff led by the unstoppable Sangeeta. However it was the events of the Kathmandu Earthquake that unexpectedly led me to revisit. The day after the earthquake I spent a fruitless 11 hours at Kathmandu Airport trying to get on a flight to Varanasi which was subsequently cancelled and so went to Dwarikas for the night.
Despite the terrible situation and the personal crisis that everyone was facing, I received a warm welcome back and was offered the opportunity to stay with the other guests, sheltering in the garden. For anyone who thinks that spend the night in the garden sounds terrible, you have no idea what living in the aftermath of a quake is like. I was incredibly grateful for their hospitality and for the surprise arrival of hot noodle soup which was much appreciated. The team worked tirelessly around the clock looking after their guests and doing their best to help despite torrential rain, no power supply and continuing shocks throughout the night - all this with many staff having no home of their own to go to or family members who were injured or killed in the earthquake.
Nepal is a beautiful country and Kathmandu an incredible location to visit and I would encourage everyone to visit. Since I am writing this only days after the earthquake it may not be the right time to visit straightaway but Im sure that given some breathing time and recovery time it will indeed be restored. Please support Nepal now by donating if you can and by visiting this beautiful country when its safe to do so. And when you're in Kathmandu, please stay at Dwarikas.Thank you.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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787 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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English first
Slatington, Pennsylvania
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel twice during out time in Kathmandu. First upon arrival from USA and second departing on the morning of the earthquake. We had a wonderful stay both times. Our junior suite 410 was outstanding and probably the largest triple we have ever had in any of our travels worldwide. It was comfortable and spacious, with excellent facilities and beds.

Our second stay was in junior suite 308 which was fine but not quite as large or comfortable as 410. Surely if we had never seen 410, 308 would have been a five star as well. It merely lacked some of the extra space and universal plugs that made 410 so, so exceptional. The floor plan had slightly less privacy for three, we were spoiled by 410. In all other respects 308 was great!

We ate in several of the restaurants and each was very good. The lamb shank was really tasty and the Japanese restaurant food was good as well. Breakfasts were buffet style with lots of choices and ample quantity. Overall the chef and baking was exceptionally good in each instance. We would definitely stay again. Hopefully they sustained little or no damage or injury to staff as the place was beautiful and staff warm and friendly.

Room Tip: Junior suites as triple are great, ask for 410
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  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
99 reviews 99 reviews
40 hotel reviews
Reviews in 42 cities Reviews in 42 cities
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at Dwaika’s in early April, leaving only ten days before the quake. Our memories may not correspond to current reality. But we couldn’t stay at a hotel as marvelous as Dwarika’s without proclaiming its excellence on Trip Advisor, even if some things may have changed.

Dwarika’s doesn’t seem like a hotel. It’s more like a small village, with an intricate, quirky layout. The beauty of the architecture, the salvaged decorations, the shrines and artwork is breathtaking. Majestic trees and flocks of birds soften the brick construction and create the feeling of being in a forest.

Staff and service are extraordinary. Not only is the staff huge, it’s also as friendly, helpful and professional as any we’ve encountered around the world.

Amazingly, Dwaika’s is still family owned and operated. The widow of Dwarika Das Shrestha, the hotel’s founder, lives in the complex and was visible everyday we were there. There are even a couple of family dogs roaming the premises.

We fervently hope Dwarika’s will soon be back to the way we remember it.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed 5 days ago NEW

My husband and me did not stay in here, as our return flight was too late, so I choose this hotel for half day settle down and to enjoy a quality hotel. We moved from the garden restaurant to the fusion bar, the atmosphere in here is very warm and considerate especially Ram, Summit, and Namuna. Namuna gave us a little surprise after she learned that was my husband's birthday. I will highly recommend to come to here again as we will only this time to temp stay. We wish you and all your family all are safe and trust your great heart will shine through after this tragic earthquake hurt so much.

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sao Paulo, SP
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We spent 3 nights at the Dwarika's few days before the earthquake. The hotel's authentic architecture with original Newar windows, artifacts and decoration overall makes the experience really unique.

The room are spacious, well decorated and very clean. The restaurants are also great. The Japanese is run by a very famous Japanese chef offers great dishes. The Nepalese, with its "Hall of Fame" and authentic Nepalese service, food, tableware is also a must-see.

We had luch every single day in the hotel's sunny courtyard.

The service is also very good, well above the expectations I initially had for a stay in Nepal.

We are really sad for the earthquake and hope that the Dwarika, its staff and the Nepalese can bouce back!

In any case, Mr Dwarika fully fulfilled his goal of leaving a true legacy.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester,
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

Words cannot describe what I lived through at Dwarika's on Sat April 25th--the day the earthquake hit Kathmandu. The beautifully decorated bedroom will forever be etched in my mind--as it became moving, almost fluid as the quake hit. While the hotel is a gem for many reasons, I want to post about the incredible staff and owners of Dwarika. The hotel suffered a significant amount of damage. Throughout the horrifying day and night, they did whatever they could to care for us...when we were all so scared and saddened for their country, family and loved ones. We saw the pain and suffering on their faces, yet their kindness and love continued to show through. Dwarikas is special for many reasons, but what makes it what it truly is has to do with the staff inside... My greatest respect and gratitude goes to everyone at Dwarika's and all of our love and prayers are with you during the most difficult time. I will for sure return.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lima, Peru
Top Contributor
173 reviews 173 reviews
38 hotel reviews
Reviews in 49 cities Reviews in 49 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 1 week ago

from the outside it doesnt look like much but as soon as you pass through the front door you step into a world of calm and beauty completely divorced from the dusty noisy streets outside. The hotel is made up of several buildings each of which has been built using materials salvaged from demolished buildings. So there are all sorts of door and window styles mostly in wood and the whole place has an antique feel even though it is new. Each room and each building has its own character. If you need Four Seasons pristine fittings this is not for you but if you like charm and comfort it is the best. The compound also has restaurants and bars which based on our experience were far better than anything in town.
Everything works, the staff are lovely and after a night's rest you feel serene and recharged to see the sites.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dwarika's Hotel

Address: P.O.Box 459, Battisputali, Kathmandu, Nepal
Phone Number:
Location: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Kathmandu
#1 Spa Hotel in Kathmandu
#2 Romantic Hotel in Kathmandu
#2 Business Hotel in Kathmandu
#3 Family Hotel in Kathmandu
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Dwarika's Hotel 5*
Number of rooms: 86
Official Description (provided by the hotel):
Built upon a rich tradition of Nepali hospitality and incorporating some of the country’s most exquisite architectural traditions, The Dwarika’s Hotel in Kathmandu is an authentic experience of Nepal’s ancient cultural heritage.Originally established as a heritage restoration project, The Dwarika's hotel has become known as Nepal's premier property, and a model for heritage preservation in Nepal and beyond. ... more   less 
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Also Known As:
Dwarikas Hotel Kathmandu

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