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“Don't Consider Anywhere Else” 5 of 5 stars
Review of Radisson Hotel Kathmandu

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Radisson Hotel Kathmandu
4.0 of 5 Hotel   |   Lazimpat | PO Box 2269, Kathmandu 2269, Nepal   |  
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Hotel amenities
Ranked #60 of 138 Hotels in Kathmandu
los angeles
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
“Don't Consider Anywhere Else”
5 of 5 stars Reviewed July 17, 2008

Was put off by the other reviews of this hotel so booked in one nite at the Malla. What a mistake! Sorry but this is the only place to stay in Kathmandu. New and international style hotel but full of Nepali character. All the staff are super helpful esp the guest relations officer. The travel desk will help you with just about any request and she came back after working hours to deliver our air tickets. The room was new, clean and fresh smelling. No mustiness anywhere. No power outs. They are pricey but you get what you pay for. This place has all the modern comforts and bells and whistles plus world class service plus personality, warmth and vibe. Couldn’t ask for more. Oh and the view of the valley and surrounding hills from the rooftop pool will take your breath away.

  • Liked — Staff
  • Disliked — Snack shop
  • Stayed July 2008
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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503 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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Bratislava, Slovakia
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 14, 2008

Do not be deterred from visiting Kathmandu by this review. Kathmandu is beautiful and there is so much to see. Just avoid the Radisson. First off, when checked in with some co-workers, we were told that there was only one non-smoking room available, when we all requested non-smoking. We kept on them, and they gave us rooms on the "club floor". After being shown to my room, I looked around. The room smelled of roach spray. And I found 5-6 dead roaches under things...this was after I found the dead one on my floor. Several things were stolen out of my personal belongings. They included a hair clip, a razor, and a blank check that was left in a pocket of dirty jeans. Just really be aware of what you leave in the room. Other than that, Nepal is great....take the flight around Mt.Everest...it will not disappoint.

  • Stayed July 2008, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Pune
1 review
3 of 5 stars Reviewed June 6, 2008

on my long tour from Darjiling through Bhadrapur, I reached Kathmandu alongwith my wife and a son on 23rd May 2008 to Radisson Hotel Kathmandu. In the Year 2006 I have stayed in the same Hotel. But now I noticed that, the hotel is loosing the sence of hospitality, perticualrly the restorant staff is more eager in not serving, moreever, is smart enugf to ignore you. the breakfast is of too less choice and the staff and the MANAGEMENT practically refuses to provide the items. They are keen in concluding the breakfast at 10.00 a.m. though the timing is upto 10.30.a.m. The management staff is enugh careless and arrgant to the customers. However other staff is very cooperative and friendly.

  • Liked — flooe staff service, cleanliness,
  • Disliked — approch towards the customers
  • Stayed May 2008, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Whiteley, United Kingdom
Top Contributor
102 reviews 102 reviews
55 hotel reviews
Reviews in 52 cities Reviews in 52 cities
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed May 15, 2008

Just not that impressive. Staff are nice enough but rooms simple and really not particularly worthy of the radisson title. Good value though.

  • Stayed May 2007
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Rumbai
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed April 29, 2008

Property not up to usual Radisson standards. Good location and friendly staff, however. Several restaurants and shops nearby, including an excellent Indian restaurant just down the street. Still, a nondescript hotel catering to tour groups. Elevators are small and slow. Limited breakfast selection. Get there early as they run out of food and don't bring more. One night was enough.

  • Liked — Location and shops/restaurants in the vicintiy
  • Disliked — Takes a long time to get an elevator. Lousy breakfast.
  • Stayed April 2008
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
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Bangkok, Thailand
Top Contributor
222 reviews 222 reviews
96 hotel reviews
Reviews in 91 cities Reviews in 91 cities
234 helpful votes 234 helpful votes
4 of 5 stars Reviewed April 14, 2008

I stayed here five nights during a busy and chaotic time. The staff was exceedingly friendly, accommodating and generally responsive.

The Radisson is in the Lazimpat district so it's close to Thamel and business destinations.

Radisson hotels are basic and decent by business travel standards, not luxurious. The Kathmandu affiliate is no exception. You won't find anything fancy but by local standards there are only a couple of other hotels higher up the chain (Hyatt Regency and Crowne Plaza Soaltee). Definitely shop around, however, as during off-peak times you should not be paying more than $100/night for a comparable room in this category in Kathmandu.

I had trouble with getting a strong wi-fi signal in my room so was moved to another where the signal was better. If internet communication is important then make sure you have a strong wi-fi signal in your room before unpacking. (There is no option of using a LAN cable, unfortunately). However, the internet charge of $15/day is excessive. Other communications issues included noisy phone lines and snowy TV reception, but such is life in Nepal.

One side of the guest room floors are for smokers and the other for non-smokers. This makes sense as smoke is more apt to drift through the ventilation rather than across the hall.

The shower water pressure was very strong -- in fact too strong, meaning the mildewy plastic curtain could not hold in the water.

There are several restaurants in the hotel. The food is nothing to write home about and by local standards, very expensive. You can find much better value for money by going to Thamel for meals.

Also for shopping you can do better elsewhere if you know how to identify quality, can separate real items from fakes and can bargain.

The merchant in the small shop behind the bell desk in the lobby was honest about which gems were authentic and which were not. But at another shop, between the lobby and the business center, the salesman tried to interest me in a large necklace made of "smoky topaz." There is no such thing and this is a common scam to hawk cheap quartz. There's no way a merchant in a reputable hotel should be trying this line. I walked out and complained to the front desk about it but have no idea whether they understood how such comments to guests could sully their reputation. Caveat emptor is the operational phrase here.

Also, transportation fares in Kathmandu are subject to negotiation. There is a fuel shortage so during times of crisis petrol is scarce and dear. However, be careful you don't overpay. A hotel-booked car ran me Rs 350/hour for one outing, while another drive charged Rs 1,000 for a 30-minute run to the airport with one stop on the way. The jaunt to Thamel should never run you more than Rs 100 (and when things are slow it should be much cheaper than that).

  • Liked — Staff attitude
  • Disliked — Expensive & slow wi-fi internet
  • Stayed April 2008, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed February 7, 2008

WARNING- we had $2700 stolen from our locked hotel safe...sounds impossible right...but hotel security refused to call police for us to file a claim, or even give us the police phone number for us to contact ourselves. We finally got the number from other people 5 hours later, and called the police who immediately came over. The police chief indicated that hotel staff had tampered with the evidence and made a mistake by not contacting them immediately. After the incident, we tried contacting the hotel manager who missed several appointments with us. Police and the US Consulate were very helpful, while the hotel could not have been more un hospitable. They indicated that the security manager and other workers were involved and probably split the stolen money. I am in the process of writing to hotel management in the US about this awful experience.

We chose this hotel over many other local hotels bc it was a "Western" chain that we recognized. Never again. DO NOT STAY HERE, and be careful!!!

  • Stayed January 2008
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Kathmandu

Address: Lazimpat | PO Box 2269, Kathmandu 2269, Nepal
Phone Number:
Location: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Kathmandu
#26 Business Hotel in Kathmandu
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Hotel Kathmandu 4*
Number of rooms: 160
Official Description (provided by the hotel):
Radisson Hotel Kathmandu which opened in 1998 is favorably situated in Lazimpat, a prime city center location. A five star eight-story hotel is designed and built to meet the international standard and to provide quality service to the guest who value time and great service. Being in the capital city, it is adjacent to the Royal Palace and conveniently nestled in the diplomatic proximity within easy walking distance to the popular tourist spots like Durbarmarg and Thamel. ... more   less 
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Also Known As:
Radisson Kathmandu
Kathmandu Radisson

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